• TLS Inspection | OCSP / CRL | Not blocking websites with revoked certificates

    Daniel Neto
    Daniel Neto
    Hi everyone, I'm enforcing my TLS inspection rules to more strict and secure with best practices. So my Decryption Profile: Using https://badssl.com/ for tests scenarios I had success in almost all practices: invalid date working as…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • captive portal without login

    Quallensaft
    Quallensaft
    Is there any way to implement a captive portal without any account or guest login? Just a disclaimer -> confirm -> web surfing allowed?
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Webfilter debian deb repositories "Malware 'Unscannable"

    LHerzog
    LHerzog
    We're having some strange issues currently only reported for debian repositories. When trying to download random files from there with browser or wget - the requests randomly seem to time out and / or users get a STOP message from the firewall. Sometimes…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Wifi Connected ICON shows offline

    LSG Admin-Venket
    LSG Admin-Venket
    Dear Team can anyone tell us which Web policy blocks or enabled the identification of wifi connected icon in the taskbar. We have to implement tight restriction in our environment due to the fact of education institution. But enabling the policy now…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Website Problem

    CreateShare
    CreateShare
    Hi, One of our users is continuously facing a problem with a website. After logging in to the website and using it for a little time, it starts showing "Wrong requested URL!" Page couldn't be found!. He tried using different browsers but same. Is…
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Block search words in XGS2100 not working

    Junaid Farooqui
    Junaid Farooqui
    Dear all, For some reason the search block policy is not working. Attaching screenshots from categories, policies and firewall rule.
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Youtube restriction by channel - sort of works

    Dave_WebNanny
    Dave_WebNanny
    Hi My kids have to use chromebooks as that is what school issue so I am stuck with Chrome browser. I setup new web category and added keywords for the channels that they can watch without time restriction and another one for domain. I think when…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Customer having trouble with Quickbooks Payroll Updates after Sophos XGS87 Firewall install

    Ben Woolley
    Ben Woolley
    I have followed the suggestions listed here by adding the URL Pattern Matching exception and HTTPS Decryption and Malware and Content Scanning. QuickBooks Updates failing He is still unable to process payroll. Is there anything new that any of you…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Zscaler can conflict sophos firewall web policy

    DevK
    DevK
    We have Zscaler & SOPHOS XGS2300 in our network after creating web policy and to on any rule internet getting down
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Migrating webfilter exceptions from SG to XGS

    Luis Prunn
    Luis Prunn
    Hallo community, I've now migrated a bunch of firewalls from SG to XGS. Usually, I didn't encounter to many problems, but now I might need your help. We have a firewall with a lot of webfilter exceptions (like 1000+ URLs). Is there a better possibility…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Network slow issue and firmware upgrade issue on the XG310

    Derrick Zhong
    Derrick Zhong
    Dear all, Recently, the network of our office appeared slow phenomenon, when visiting some websites, the speed of loading pictures has obvious slow. we also tried to use the laptop to connect directly to the firewall for testing, bypassing the core…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 125 dropping Wasabi Cloud Storage despite Exceptions

    theunknowknows
    theunknowknows
    Hello, I have 2 XG firewalls running V20 (latest) that are not allowing the connection despite being added directly as exceptions below. s3.wasabisys.com ^([A-Za-z0-9.-]*\.)?wasabisys\.com/ ^([A-Za-z0-9.-]*\.)?s3\.wasabisys\.com/ And s3.us-east-1…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Test Policy Web Pages

    Gary Parr
    Gary Parr
    Does this website not work anymore with XG? https://sophostest.com/index.html Running a policy test against just the web policy seems to show the correct result... But this test fails, and even classifies the address incorrectly... Going to…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • disneyplus.com - required settings?

    Christian Gossmann
    Christian Gossmann
    Hello! I´ve issues accessing disneyplus.com with web filtering enabled. The site is working, but when trying to register or login, nothing happens, except a spinning circle. However, allowing the specific client to access anything without web filtering…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • support.sophos.com is not showing in Web filter Logs

    midnightSun
    midnightSun
    Anyone else have this issue? community. sophos .com shows up in web filter logs BUT support.sophos.com and www.sophos.com don't. Why is SFOS hiding these logs? I thought it might be some exception but that doesn't seem to be the case.
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Blocked peer to peer and torrents , but still can access pirate bay website

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day we have configured Web filtering to block peer to peer and torrents... but we still can access the Pirate bay website.. I have also added a category to block the urls , but we still can access the sites.. we tryed opening on private browser…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Firewall ( SFOS 20 ) block url with 502 bad gateway

    Thomas Meier2
    Thomas Meier2
    Hi there, we want to open the url: https://procurement.cern.ch and get the error: 502 Bad Gateway. If I open the URL without our firewall ( at home...) the website will open ! So the problem is our Firewall with SFOS 20.0.0 GA Build 222. I also…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Possible? Webfilter exception for specific filetype on certain website

    seroal
    seroal
    Hi there, is it possible to create an exception for a filetype that should be allowed on a specific website only? We have a webpolicy, that restricts filetypes based on file type category. We want to allow one of that types for a certain website.…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Disable logging for specific content catgories

    itsamemarkus
    itsamemarkus
    Hi everyone, is it possible to disable logging for specific (url) categories? For example disable logging for Health & Medicines Financial services I'm new to sophos firewalls and as far as I know it's only possible to add one web policy to…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Device authenticates instead of user

    Attila KEREKES
    Attila KEREKES
    Hi! We're using web category filtering with Active Directory groups. The proxy logs show that sometimes the user's devices are authenticating on proxy instead of user. The access rights are set to the users, not the devices. Because of this the proxy…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Cloudflare protected Websites disconnects when Sophos Firewall TLS Decryption is enabled

    Markus Heilgemeier
    Markus Heilgemeier
    Hello together, i have the issue that some Websites like https://www.mediamarkt.de , https://www.poco.de , https://moemax.de are disconnecting the TCP Stream when our Sophos Firewall is running TLS Decryption against them. Once the TLS Decryption…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Onvue exam streaming issue

    PeteH
    PeteH
    Can anyone help figure out what to let through the web filter to get the onvue proctored exam streaming software to work through an XG210? On the test connection it is failing everytime on the video streaming check. When I look in the firewall logs…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Web filter with content filter strange behavior

    Teererai Marange
    Teererai Marange
    I'm trying to test the web filter with a content filter and am experiencing unexpected behavior. I've created a blocked terms list with the following term: and uploaded it to a content filter called blocked_terms. I've also set up a web filter policy…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Is there a way to synchronise the web filtering set on the firewall to the rules set on endpoint ?

    Marcel Micallef
    Marcel Micallef
    Hi all, So we have Sophos XG Firewall as well as the Sophos endpoint client for A/V, web filter etc etc... The issue I am having is that we have more detailed filtering at the firewall level so no issues when users are connected to the work network…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS Webfilter and Sophos Central Webfilter

    admin_idl
    admin_idl
    hello, How does a computer behave when it is in the firewall network but is also supposed to use and utilize various web policies via Sophos Endpoint Protection? The firewall also has a web filter that has been rolled out to different users and PCs…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
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