• TLS decryption issue explanation for beginner

    David Kucera
    David Kucera
    Hello, I am converting our customers from primitive FWs to Sophos XGS's and testing TLS decryption. Would anyone be so kind to walk me through what is happening in specific case below: Setup: TLS enabled, any of default profiles, Sophos CA as trusted…
    • 8 hours ago
    • Sophos Firewall
    • Discussions
  • TLS Inspection & Google Passkeys

    Josh Wing
    Josh Wing
    I have TLS inspection setup on my main network running through a Sophos XG (20.0.2 MR-2) and am trying to setup Google Passkeys for G-Mail. The passkeys were setup using a different network connection, and they do work on another network. If I go through…
    • 16 days ago
    • Sophos Firewall
    • Discussions
  • Does SSL inspection analyses WebSocket traffic?

    ff9394611
    ff9394611
    Hello there, I have a customer who may want to buy a Sophos Firewall with the main reason of using it as a Web Proxy Server. Unfortunately I could not find information regarding WebSocket traffic inspection. My guts tell me that the SFOS will inspect…
    • 18 days ago
    • Sophos Firewall
    • Discussions
  • TLS Inspection Rules

    Jason M
    Jason M
    Issue Summary: Slow Speed test SSL/TLS Inspection Summary of Call Discussion: Traffic for the test system (172.xxx.xx.8) was passing through rule ID #2. We observed a speed of 36 Mbps with the SSL/TLS inspection rule enabled. After disabling the…
    • Answered
    • 21 days ago
    • Sophos Firewall
    • Discussions
  • Why does XG break oauth 2.0 connections?

    rfcat_vk
    rfcat_vk
    Hi folks, Before the upgrade the gmail account used user name and password, after the upgrade the username and password were disabled and oauth 2.0 was the approved security method. Today I upgraded my iPhone and iPad to the latest version of IoS…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Understanding TLS Inspection and Valid Certificate Presentation: How Do Some Sites Avoid Appliance-Generated Certificates?

    Sophal Lee
    Sophal Lee
    I’ve noticed that some sites subjected to TLS inspection still present valid certificates from reputable CAs without generating on-the-fly appliance certificates. This behavior seems unusual because, typically, I would expect the appliance to generate…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SSL/TLS inspection vs HSTS

    Digit23
    Digit23
    I have enabled SSL/TLS inspection to do MITM for HTTPS(443) trafic from LAN to WAN. I have push by GPO certificat CA to windows computer. That work just fine for most site. Now I have an issue with site that have HSTS enabled. For those site that enable…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SSL Inspection Error with Apple websites

    Corey Carpenter
    Corey Carpenter
    Hello, I am running SFOS 19.5.4 and I noticed that I cannot get to any secure apple.com website since the last update. I try to go to apple business manager (business.apple.com) and it will just spin and eventually time out. I also tried to purchase a…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • TLS Inspection | OCSP / CRL | Not blocking websites with revoked certificates

    Daniel Neto
    Daniel Neto
    Hi everyone, I'm enforcing my TLS inspection rules to more strict and secure with best practices. So my Decryption Profile: Using https://badssl.com/ for tests scenarios I had success in almost all practices: invalid date working as…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Cloudflare protected Websites disconnects when Sophos Firewall TLS Decryption is enabled

    Markus Heilgemeier
    Markus Heilgemeier
    Hello together, i have the issue that some Websites like https://www.mediamarkt.de , https://www.poco.de , https://moemax.de are disconnecting the TCP Stream when our Sophos Firewall is running TLS Decryption against them. Once the TLS Decryption…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • How to enforce TLS negotiation for any SMTP traffic?

    Fred12
    Fred12
    Hello, as from here I can configure "Require sender email domains" to enforce TLS negotiation ( whitelisting ). Beside this I can configure "Skip TLS negotiation" ( blacklisting ). For compliance and legal reason I need to configure TLS negotiation…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • TLS Inspection Upload Speeds

    JimtheITguy
    JimtheITguy
    This is partly a question, partly a what's other peoples experience with this Doing some heavy speedtest loads on an XGS136 and an XG 135 and while both units with TLS inspection on will do 800mbps+ on the download they will only do 190mbps(XGS136)…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Web filter with content filter strange behavior

    Teererai Marange
    Teererai Marange
    I'm trying to test the web filter with a content filter and am experiencing unexpected behavior. I've created a blocked terms list with the following term: and uploaded it to a content filter called blocked_terms. I've also set up a web filter policy…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Can someone explain SSL/TLS inspection rules vs. Web Exceptions?

    CaseyWilkins
    CaseyWilkins
    Explain like I'm 5 (maybe a 5 year old is smarter at this point, who knows)... We have SSL/TLS inspection rules under "Rules and policies." One of these rules is the built in "Exclusions by Website, which references both a Local and Managed TLS exclusion…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • docusign TLS decryption error - HTTP parsing error encountered

    LHerzog
    LHerzog
    Using TLS decryption and vendor Docusign suddenly causes issues with our XG firewall on 19.5.3. Happens also on other browsers and OS. Here Safari in MacOS. it works using classic proxy as described here: https://support.sophos.com/support…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • SSL/TLS Decryption rule errors

    Akilae
    Akilae
    Hello everyone, Since v20 I need to disable / enable a SSL/TLS Decryption rule nearly every to every 2 days. It stops processing traffic and on a client device it "feels" like the internet is down. This instantly recovery after disabling / enabling…
    • Answered
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • .tar files for TLS exclusions for Office365 updates not available

    ADJ
    ADJ
    I need to add the TLS exclusions for allowing Office365 updates through because the Web Protection module is blocking them - I can update my Office365 apps fine without the protection as this has been tested successfully. My firewall is XGS87 running…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Site being decrypted with TLS decryption set to OFF

    staticfactory
    staticfactory
    Dealing with a strange issue where the FW appears to be trying to decrypt a site even though the setting is OFF. Is there another policy that would be impacting this (or producing this sort of error)?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • DPI Engine / SSL Traffic not beeing decrypted

    seroal
    seroal
    Hi Team, I configured a DPI Rule, that should decyrpt SSL/TLS Traffic, but it actually doesn´t, despite Policytest says, it does. Even if AV Scanning is active, the firewall does not block access to https://secure.eicar.org/eicar.com.txt . If…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • HTTPS Decryption Stopped Working - 19.5.2

    ptho
    ptho
    Hi Sophos Community, We've had it reported to us by those that use the monitoring software that https decryption has stopped working. We aren't exactly sure when it stopped working, but it appeared to have done some time after moving to 19.5. Though…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SMTP SSL/TLS on Port 465/587 Local_ACL Violation?

    Quallensaft
    Quallensaft
    Is the firewall (MTA mode) not accepting SMTP with SSL/TLS also on port 465/587? My Epson printer is not able to connect on 465/587 with the firewall: /log/smtpd_main.log -> nothing in log /log/smtpd_reject.log -> nothing in log ACL violation? Source…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • problem after installation SFOS 19.5.2 MR-2-Build624

    miki1980
    miki1980
    Hi, after our installation of the firmware SFOS 19.5.2 MR-2-Build624 we have problems with sides with the follow error: Dropped due to TLS engine error: messageid="19006" log_type="Content Filtering" log_component="SSL" log_subtype="Error" severity…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL/TLS decryption with RDP

    Denis Christov
    Denis Christov
    Hi all, I was playing with SSL/TLS decrpytion and it breaks RDP connecyions with error "The Local Security Authority cannot be contacted". The only exception that works is if I make the excpetion for the address I am connecting to, which is extremly…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos blocking portion of Instagram

    Hey Help Desk Guy
    Hey Help Desk Guy
    Hey all, I've noticed that at home - a portion of IG won't load when connected to the Sophos VPN. I've checked the firewall logs and don't see anything blocked from IG. Any ideas of how/what I can do to get this allowed again?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL Inspection KEY_TYPE__UNKNOWN

    Thomas_XG
    Thomas_XG
    Hi, an application tried to decrypt a SSL/TLS connection but was getting an error "unknown ca(48)" : messageid="19018" log_type="Content Filtering" log_component="SSL" log_subtype="Error" severity="Information" user="<changed>" src_ip="<changed>"…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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