I am using Sophos XGS 2100 Version 20, newly deployed. Everything worked fine however since the deployment Scan to Email would not work properly. The packet is dropped now and then. sometimes it will not go through. I contacted Sophos technical support…

Dear all, Recently, the network of our office appeared slow phenomenon, when visiting some websites, the speed of loading pictures has obvious slow. we also tried to use the laptop to connect directly to the firewall for testing, bypassing the core…

Hello, I have 2 XG firewalls running V20 (latest) that are not allowing the connection despite being added directly as exceptions below. s3.wasabisys.com ^([A-Za-z0-9.-]*\.)?wasabisys\.com/ ^([A-Za-z0-9.-]*\.)?s3\.wasabisys\.com/ And s3.us-east-1…

Hi Folks, Sophos XG appears to have a bug where it doesn't interact with some SMTP servers properly. In this case Amazon SES (Simple Email Services) cannot be used with Sophos XG for sending Backups. Other notifications work fine but backups generate…

Does this website not work anymore with XG? https://sophostest.com/index.html Running a policy test against just the web policy seems to show the correct result... But this test fails, and even classifies the address incorrectly... Going to…

Hi! We are currently migrating our Sophos UTM to a Sophos XGS (SFOS 20) and have some issues with the direct proxy mode. We have to use this mode because we rely on per-connection authentication for multi-user hosts and content restrictions which…

Hello! I´ve issues accessing disneyplus.com with web filtering enabled. The site is working, but when trying to register or login, nothing happens, except a spinning circle. However, allowing the specific client to access anything without web filtering…

Anyone else have this issue? community. sophos .com shows up in web filter logs BUT support.sophos.com and www.sophos.com don't. Why is SFOS hiding these logs? I thought it might be some exception but that doesn't seem to be the case.

Good day we have configured Web filtering to block peer to peer and torrents... but we still can access the Pirate bay website.. I have also added a category to block the urls , but we still can access the sites.. we tryed opening on private browser…

Hi there, we want to open the url: https://procurement.cern.ch and get the error: 502 Bad Gateway. If I open the URL without our firewall ( at home...) the website will open ! So the problem is our Firewall with SFOS 20.0.0 GA Build 222. I also…

Hi there, is it possible to create an exception for a filetype that should be allowed on a specific website only? We have a webpolicy, that restricts filetypes based on file type category. We want to allow one of that types for a certain website.…

Hi everyone, is it possible to disable logging for specific (url) categories? For example disable logging for Health & Medicines Financial services I'm new to sophos firewalls and as far as I know it's only possible to add one web policy to…

Hi! We're using web category filtering with Active Directory groups. The proxy logs show that sometimes the user's devices are authenticating on proxy instead of user. The access rights are set to the users, not the devices. Because of this the proxy…

Hello together, i have the issue that some Websites like https://www.mediamarkt.de , https://www.poco.de , https://moemax.de are disconnecting the TCP Stream when our Sophos Firewall is running TLS Decryption against them. Once the TLS Decryption…

Hi there, I have a single static public IP that I'm using for SSL VPN incoming connections and for exposing a host (PBX) along with the following services: 80, 443, 5060, 5061, and RTP range 9999-15000. The PBX manufacturer provides a DNS service…

Can anyone help figure out what to let through the web filter to get the onvue proctored exam streaming software to work through an XG210? On the test connection it is failing everytime on the video streaming check. When I look in the firewall logs…

This is partly a question, partly a what's other peoples experience with this Doing some heavy speedtest loads on an XGS136 and an XG 135 and while both units with TLS inspection on will do 800mbps+ on the download they will only do 190mbps(XGS136)…

I'm trying to test the web filter with a content filter and am experiencing unexpected behavior. I've created a blocked terms list with the following term: and uploaded it to a content filter called blocked_terms. I've also set up a web filter policy…

Hi all, So we have Sophos XG Firewall as well as the Sophos endpoint client for A/V, web filter etc etc... The issue I am having is that we have more detailed filtering at the firewall level so no issues when users are connected to the work network…

hello, How does a computer behave when it is in the firewall network but is also supposed to use and utilize various web policies via Sophos Endpoint Protection? The firewall also has a web filter that has been rolled out to different users and PCs…

Prezados, utilizamos o Sophos XG 135, com ultimo firmware aplicado. Estou tendo problemas ao atutenticar nos sites do gov.br Como exemplo a URL: https://sso.acesso.gov.br/login?client_id=www.gov.br&authorization_id=18d47433c8d Recebo aviso de…

Hello, I have a problem with our Firewall. We have a service Provider who takes care of our website, which is hosted by them. When they do any changes on the website, I cannot see these changes while connected to the internet through our firewall. If…

Hello everyone, At the moment we are thinking about changing from Web Proxy to DPI on XG 230. As I understood from public documentation, there are some features, only supported with Web Proxy mode, but we are not using any of these currently. Therefore…

Hi everyone. I'm currently with arista/untangle & thinking on switching over to sophos xg. I have some questions though about the firewall. One thing i use quite a bit with arista is their content filtering (which is why i'm not going to go with pfsense…

Hi Sophos Community, We're currently experiencing difficulties with Zoom calls after implementing Sophos XG Firewall rules and policies. Issue: Zoom calls encounter disruptions when our Sophos XG Firewall rules and policies are enabled. Disabling…