• Network slow issue and firmware upgrade issue on the XG310

    Derrick Zhong
    Derrick Zhong
    Dear all, Recently, the network of our office appeared slow phenomenon, when visiting some websites, the speed of loading pictures has obvious slow. we also tried to use the laptop to connect directly to the firewall for testing, bypassing the core…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Webfilter Exceptions and Policies

    Luis Prunn
    Luis Prunn
    Hello community, while migrating a Sophos SG to Sophos XGS, I was wondering wheter it is possible to add the defined web exceptions to a web filter policy? So that the exceptions only count for firewall rules with the appropriate web filter policy…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 125 dropping Wasabi Cloud Storage despite Exceptions

    theunknowknows
    theunknowknows
    Hello, I have 2 XG firewalls running V20 (latest) that are not allowing the connection despite being added directly as exceptions below. s3.wasabisys.com ^([A-Za-z0-9.-]*\.)?wasabisys\.com/ ^([A-Za-z0-9.-]*\.)?s3\.wasabisys\.com/ And s3.us-east-1…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Test Policy Web Pages

    Gary Parr
    Gary Parr
    Does this website not work anymore with XG? https://sophostest.com/index.html Running a policy test against just the web policy seems to show the correct result... But this test fails, and even classifies the address incorrectly... Going to…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • disneyplus.com - required settings?

    Christian Gossmann
    Christian Gossmann
    Hello! I´ve issues accessing disneyplus.com with web filtering enabled. The site is working, but when trying to register or login, nothing happens, except a spinning circle. However, allowing the specific client to access anything without web filtering…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • support.sophos.com is not showing in Web filter Logs

    midnightSun
    midnightSun
    Anyone else have this issue? community. sophos .com shows up in web filter logs BUT support.sophos.com and www.sophos.com don't. Why is SFOS hiding these logs? I thought it might be some exception but that doesn't seem to be the case.
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Blocked peer to peer and torrents , but still can access pirate bay website

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day we have configured Web filtering to block peer to peer and torrents... but we still can access the Pirate bay website.. I have also added a category to block the urls , but we still can access the sites.. we tryed opening on private browser…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Firewall ( SFOS 20 ) block url with 502 bad gateway

    Thomas Meier2
    Thomas Meier2
    Hi there, we want to open the url: https://procurement.cern.ch and get the error: 502 Bad Gateway. If I open the URL without our firewall ( at home...) the website will open ! So the problem is our Firewall with SFOS 20.0.0 GA Build 222. I also…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Possible? Webfilter exception for specific filetype on certain website

    seroal
    seroal
    Hi there, is it possible to create an exception for a filetype that should be allowed on a specific website only? We have a webpolicy, that restricts filetypes based on file type category. We want to allow one of that types for a certain website.…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Disable logging for specific content catgories

    itsamemarkus
    itsamemarkus
    Hi everyone, is it possible to disable logging for specific (url) categories? For example disable logging for Health & Medicines Financial services I'm new to sophos firewalls and as far as I know it's only possible to add one web policy to…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Device authenticates instead of user

    Attila KEREKES
    Attila KEREKES
    Hi! We're using web category filtering with Active Directory groups. The proxy logs show that sometimes the user's devices are authenticating on proxy instead of user. The access rights are set to the users, not the devices. Because of this the proxy…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Cloudflare protected Websites disconnects when Sophos Firewall TLS Decryption is enabled

    Markus Heilgemeier
    Markus Heilgemeier
    Hello together, i have the issue that some Websites like https://www.mediamarkt.de , https://www.poco.de , https://moemax.de are disconnecting the TCP Stream when our Sophos Firewall is running TLS Decryption against them. Once the TLS Decryption…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Onvue exam streaming issue

    PeteH
    PeteH
    Can anyone help figure out what to let through the web filter to get the onvue proctored exam streaming software to work through an XG210? On the test connection it is failing everytime on the video streaming check. When I look in the firewall logs…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Web filter with content filter strange behavior

    Teererai Marange
    Teererai Marange
    I'm trying to test the web filter with a content filter and am experiencing unexpected behavior. I've created a blocked terms list with the following term: and uploaded it to a content filter called blocked_terms. I've also set up a web filter policy…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Is there a way to synchronise the web filtering set on the firewall to the rules set on endpoint ?

    Marcel Micallef
    Marcel Micallef
    Hi all, So we have Sophos XG Firewall as well as the Sophos endpoint client for A/V, web filter etc etc... The issue I am having is that we have more detailed filtering at the firewall level so no issues when users are connected to the work network…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS Webfilter and Sophos Central Webfilter

    admin_idl
    admin_idl
    hello, How does a computer behave when it is in the firewall network but is also supposed to use and utilize various web policies via Sophos Endpoint Protection? The firewall also has a web filter that has been rolled out to different users and PCs…
    • Answered
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Bloqueio a autenticação dos sites gov.br

    VLC INDÚSTRIA
    VLC INDÚSTRIA
    Prezados, utilizamos o Sophos XG 135, com ultimo firmware aplicado. Estou tendo problemas ao atutenticar nos sites do gov.br Como exemplo a URL: https://sso.acesso.gov.br/login?client_id=www.gov.br&authorization_id=18d47433c8d Recebo aviso de…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • thinking on moving over to sophos xg

    ncage
    ncage
    Hi everyone. I'm currently with arista/untangle & thinking on switching over to sophos xg. I have some questions though about the firewall. One thing i use quite a bit with arista is their content filtering (which is why i'm not going to go with pfsense…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Zoom Licensed Phone Calls Dropping

    Syed Tanveer
    Syed Tanveer
    Hi Sophos Community, We're currently experiencing difficulties with Zoom calls after implementing Sophos XG Firewall rules and policies. Issue: Zoom calls encounter disruptions when our Sophos XG Firewall rules and policies are enabled. Disabling…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Help with explaining how the web proxy works

    Steven Queue
    Steven Queue
    I'm trying to figure out how the web proxy works. I configured a browser to use SFOSv20-IP:3128 I only want web access through the proxy, no proxy configured, no access. I've followed the example, with Web policy "Allow All" and Destination…
    • Answered
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Solution to ESO updater not working; Halo MCC updater resolution

    FNG_117
    FNG_117
    The thread was closed but I wanted to share my solution. Here is the original thread. https://community.sophos.com/sophos-xg-firewall/f/discussions/141624/can-t-get-eso-updater-to-work-as-exception-any-ideas Here was my solution. I created…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Blocking Porn Category

    Chirag
    Chirag
    I blocked the adult and nudity category in my sophos xgs 2100 firewall. But still many porn sites are accessible. Is there any way to block it completely?
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Can someone explain SSL/TLS inspection rules vs. Web Exceptions?

    CaseyWilkins
    CaseyWilkins
    Explain like I'm 5 (maybe a 5 year old is smarter at this point, who knows)... We have SSL/TLS inspection rules under "Rules and policies." One of these rules is the built in "Exclusions by Website, which references both a Local and Managed TLS exclusion…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • google translate

    GURUKRUPA EXPORT - SURAT
    GURUKRUPA EXPORT - SURAT
    want to unblock translate.google.co.in for all in xgs 2100
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • Web and App policies, difference between "None" and "Allow all."

    EastCoastUser
    EastCoastUser
    When selecting a Web policy or an App policy from a drop-down list, there is a "None" option and also an "Allow all" option. If you select "None," doesn't that mean the same thing as "Allow all"?
    • Answered
    • 11 months ago
    • Sophos Firewall
    • Discussions
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