• facing site-to-site tunnel issues with third-party firewall.

    Kiran Jedhe
    Kiran Jedhe
    Hi, We have total three site to site tunnels. But facing issue only one tunnel that is every morning need to reset that tunnel from any one side. I have raised a ticket but no solution. facing issue after upgrade into V21.
    • 2 hours ago
    • Sophos Firewall
    • Discussions
  • SSLVPN without Public IP

    Alhussain Toys
    Alhussain Toys
    Dears I am currently trying to set up SSL VPN on my SophosXG125 firewall, but I am encountering difficulties connecting without a public IP address. Could you please confirm if it is possible to use SSL VPN without a public IP? If so, I would appreciate…
    • 23 hours ago
    • Sophos Firewall
    • Discussions
  • 20.0.0 GA to 20.0.2 MR2 378 - Sophos Connect - SSL VPN - AD Groups not added on authentication

    Fred_B
    Fred_B
    After the XG 210 upgrade to SFOS 20.0.2 MR2 build 378 we now have the issue that firewall rules for AD Group VPN Users no longer work for some SSL VPN users belonging to the AD VPN Users group. We know that IPSEC doesn’t work with AD groups but SSL VPN…
    • 2 days ago
    • Sophos Firewall
    • Discussions
  • Issue with SSL VPN Configuration , Sophos Connect client

    Alhussain Toys
    Alhussain Toys
    Hello Dear , I am experiencing an issue while attempting to set up the SSL VPN. When I download the Sophos Connect client from the user portal, the VPN option does not appear in the dropdown menu, preventing me from downloading the Sophos Connect client…
    • Answered
    • 2 days ago
    • Sophos Firewall
    • Discussions
  • Sophos Ipsec Fail over VPN

    Finn Rückemann
    Finn Rückemann
    Hello, we have a customer with IPsec connections. We tried to make the tunnel use a failover group. These are created on the initiator firewalls. If we manually connect the tunnels, they all connect, and traffic is also flowing through them. Sadly…
    • 3 days ago
    • Sophos Firewall
    • Discussions
  • Migration from XG430 to XGS4500

    gerardo josic rodriguez paredes
    gerardo josic rodriguez paredes
    Hello Team, I am explaining my case to you in order to receive the best advice from you as Sophos experts. I have my Sophos XG430 SFOS 20.0.0 GA Build 222 in production as a perimeter firewall (I only use 2 WAN ports and 1 LAN), this equipment allows…
    • 4 days ago
    • Sophos Firewall
    • Discussions
  • SFTP Clientless Not working at all

    Reem Jalal Eddine
    Reem Jalal Eddine
    Hi, I am giving up on this, I have opened a case with sophos but cannot figure out the issue. I have created a clientless VPN sftp for our server. It always gives me read: Connection reset by peer It works perfectly fine with Winscp using the…
    • 10 days ago
    • Sophos Firewall
    • Discussions
  • Route all traffic via IPSec

    Dragos Avram
    Dragos Avram
    Hi all. site A. port 1. Lan. 10.10.10.0/24 port2. Wan. 84.153.x.x/32 Site B port1 .Lan 10.10.20.0/24 port2. Wan 63.84.x.x IPsec between sites. all resources are accessible from one site to another. I want all traffic from site…
    • 10 days ago
    • Sophos Firewall
    • Discussions
  • when will IKEv2 come for remote access?

    LHerzog
    LHerzog
    When will SFOS support IKEv2 for Remote Access? I was expecting a technical problem when I tried to enable IPSec RA and it did not allow me to select the default profile. I could not believe, this is not supported on a modern firewall. Vivek Jagad…
    • 18 days ago
    • Sophos Firewall
    • Discussions
  • IPSEC ISSUE || PHASE 2 NOT UP

    SatyabrataB
    SatyabrataB
    Hi, we are trying to configure IPsec tunnel between Sophos and Cisco ASA all configuration phase 1 and phase 2 are matches both sites. phase 1 is up but phase 2 is down i have checked logs below error message we are getting. 2024-12-05 13:15:08Z…
    • Answered
    • 18 days ago
    • Sophos Firewall
    • Discussions
  • Sophos Red 60 Reset

    Suhaib Yousef
    Suhaib Yousef
    How can I factory reset my sophos red 60 manually using the reset button at the back. Also, is there a way we can access the red device through console or ssh?
    • 18 days ago
    • Sophos Firewall
    • Discussions
  • Route Site-to-site traffic from (Remote Office A) through (Remote Office B) to Head Office

    Werner Smit
    Werner Smit
    Good Day, We have 2 remote offices with a site-to-site link connecting to Head office. Network config for offices: Head office: 10.x.x.x/16 Remote Office A: 172.16.x.x/16 Remote Office B: 172.17.x.x /17 Have fail-over links connecting both…
    • Answered
    • 18 days ago
    • Sophos Firewall
    • Discussions
  • IPSec VPN - Branch1 to Branch2 connectivity via HQ

    Gary McDonald
    Gary McDonald
    Hello All, I have 2 branch offices and one HQ office. I would like branch 1 to be able to communicate with branch 2 VIA the Sophos XGS appliance in the HQ. Can any body give me any pointers for the best way to achieve this. I know I could connect…
    • 20 days ago
    • Sophos Firewall
    • Discussions
  • FAILURE MULTIPLE GATEWAYS FAILOVER

    dan ghenea
    dan ghenea
    Very good to all!!! Objective: It is needed that the “SSL VPN” connections of the clients, are allowed to connect through “Sophos Connect” through the main_gateway, and in case of failure of this, they can connect through the backup_gateway. Case…
    • 20 days ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect compatible with Snapdragon X?

    i-am-andrew
    i-am-andrew
    Hi, My employer uses Sophos Connect VPN. I currently use an Intel PC but am looking at changing to an ARM Snapdragon X PC. However I'm not sure whether Sophos Connect is compatible with Snapdragon X. Sophos "Supported platforms" on this support page…
    • 22 days ago
    • Sophos Firewall
    • Discussions
  • Heartbeat over RED connection

    balletbob
    balletbob
    Hi, What's the recommended configuration for clients behind a RED? We have the the RED in SPLIT tunnel mode and have the Sophos Heartbeat IP included in the traffic sent over the tunnel. Is this right? We also have a Firewall rule for traffic to…
    • 26 days ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Network Access

    SophosNewby
    SophosNewby
    I'm a pulling my hair trying to figure out why our SSL VPN users all of a sudden cannot access the network resources. For the most part I moved 99% of our users over to IPsec VPN setups but in some cases, like accessing from China, IPsec does not allow…
    • Answered
    • 28 days ago
    • Sophos Firewall
    • Discussions
  • Can I create VPN site2site tunnel from XGS as client out to OpenVPN server?

    Andrej Pirman
    Andrej Pirman
    Hi, I cannot find instructions on how, if possible at all, create Site2Site VPN tunnel, from Sophos XGS outbount to OpenVPN server. This is for IP phone service, I created one LAN port for local phones, MASQ via WAN interface....and now I nned to create…
    • Answered
    • 28 days ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Client not connecting Immediately after Installation

    eFrancis
    eFrancis
    The SSL VPN client is not connecting immediately after installation and returns the error below We have just uninstalled the previous version of SSL client and re-installed the above. The last time a colleague installed a fresh OS on their machine, the…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • VPN traffic is not passing through the vpn tunnel

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day l have create a site to site to vpn , the vpn is up , but we cannot ping the branch site On the head office there is ospf configured, and if we trace route from the firewall it's showing that the traffic is going through the ospf vpn of…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Restrict SSL VPN to WAN Alias

    Brennan Kostyniuk
    Brennan Kostyniuk
    I'm trying to configure an SSL VPN. Our WAN subnet has 5 IP addresses, with 4 aliases set up for the additional IPs: Port2 Port2:0 Port2:1 Port2:2 Port2:3 Currently, I have a web server running on Port2:0 . I want the SSL VPN to run…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SSLVPN login issue always logout

    mitssupport mit
    mitssupport mit
    Hi, Every month, when users change their Windows password, the VPN credentials do not update automatically. On the administration side, we have to delete the User, purge the AD users, and re-register them again. We have already tried setting the …
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Multiple Gateways Oder

    RTW IT
    RTW IT
    It seems there hasn't been a solution for years: we have two gateways, Port4 and Port5, and we only want to use the gateway on Port5 for SSL VPN. However, the .ovpn file ALWAYS includes both gateways, with Port4 listed BEFORE Port5. We then have to manually…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SSL VPN - One connection to 3 sites

    Cleyton Goncalves
    Cleyton Goncalves
    Hi. I need to implement a feature where my client can use the Sophos client with a single connection profile (a single imported .ovpn SSL VPN file) but pointing to 2 different locations . If the first IP fails, it will establish itself in the second…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • IPsec server communication problem.

    Christian Garcia N
    Christian Garcia N
    Good morning. I am having problems with a server when accessing remote servers through an IPsec tunnel. SITE A has to access SITE B's servers and vice versa The problem is that for approximately a week one of the servers at SITE A (192.168.200…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
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