Hello, we build a Sophos Connect Provisioning File for our XGS 3300 on FW 20MR1. We have the following Problem. If the Users "starts" the provisioning File and Enter his Credentials for log in, he gets an UserAuthentification error - with the Correct…

Hi there, I´m refering to this thread: Unsatisfactory implementation of provisioning + OTP in Sophos Connect client Is it still not possible to SETUP OTP during first Sophos Connect Login? Is it still necessary to have all users connecting to…

Hello - I have an XGS 2100 at HQ. We were using a RED device to connect the branch office Phone and LAN traffic via VPN to the HQ PBX/LAN and everything worked fine. Given the rollout of the latest OS, the RED is no longer compatible, so we are attempting…

Hello, can you continue to use the SGs at the secondary locations as RED devices with an XGS or should you switch to an SD-RED 20 or SD-RED 60? Thank you very much

We have a XGS210 using Sophos Connect and SSL VPN. After 8 hours users are getting disconnected. There has to be an authentication time out that is set for 28,800 seconds but I can't find it. Can someone point me in the right direction? I'd like to increase…

Testing Microsoft Copilot+ Windows 11 laptops based on Qualcomm Snapdragon ARM CPU - Lenovo ThinkPad T14s G6 snapdragon in my case. I have seen old forums mention that ARM support was in the backlog for Sophos Connect. I suspect this question will come…

Hi, I have a Sophos XGS107 (SFOS 20.0.1 MR-1-Build342) setup with Site to Site vpn to a Mikrotik router. There is 4 vpn tunnels (or separate address pairs), It mostly works fine, but every other day one tunnel goes down. If I check in webgui >> site…

Hi all, we currently have 20 sites all using Sophos XG107 or XG 117 FW. all sites have a S2S VPN connection into AWS for SMB access. issue we have is failover internet, if failover is required then our VPN drops due to new IP. Failover internet is…

Hi, Are there any specific IPSec Profile recommendations for connecting the branch office that does not have a static real IP Address? I am currently using the DefaultBranchOffice profile, but it disconnects automatically after some time. Thanks.

Hi, I read about all red modes but could not find a way to let the network behind RED Devices use the internet from their local internet gateway but take the web filter policy from the Firewall. Is it possible? Thanks.

Community, 50 branch sites that we want to deploy red devices to connect to HQ and route all traffic to HQ for content filtering, HQ LAN resource access, and internet breakout, Bandwidth for all branch sites: 10 - 30Mbps Bandwidth at HQ: 100 to…

Hello all, I have a situation with a IPsec VPN setup between two sites that have subnets that are the same. I followed these instructions and it worked ok; NAT with route-based IPsec when local and remote subnets are the same - Sophos Firewall However…

HI - Time sensitive here, back against the wall (will pay outside consultant if needed). Sophos Partner, long out of the loop. I have (2) REDS. Both are reachable from main XG network. I am unable to reach the RED hosts from the SSL VPN. REDS are in…

Hello, with the patch from Microsoft KB5040434 07/2024 there are problems with Radius authentication for L2TP. Without the patch, the client connection works without any problems. What can we do? Best Regards Dieter

Hello all, we are looking at a situation where we need to set up a site to site VPN to a vendor who is using a Fortigate gateway, and the same subnet is being used at both ends. I have reviewed the below link which covers this situation for Sophos to…

Hello, we are currently using Sophos Firewalls in a Hub-and-Spoke topology running SFOS 20.0. Some spokes are using WAN connections with dynamic IPs which will change from time to time. On those units we can observe that the corresponding XFRM interface…

Hello, We are having problems establishing an IPSEC tunnel between an XGS and a Fortigate firewall. Currently we receive the message “IKE SA proposals don't match. Check the phase 1 policy settings on both devices: IKE:AES_CBC_256/HMAC_MD5_96/PRF_HMAC_MD5…

Hello, Im trying to test out Cloudflare magicwan and the guide says to disable ipsec anti replay protection. The guide shows a command for sfos v19 however this doesn't seem to exist in v20. The command is: set vpn ipsec-performance-setting anti…

Hello, we have set up several Policy Based IPSEc tunnels. These have different remote gateways, but some of them have the same remote IDs. Some connections crash after a certain time. Could this be due to the PSK in conjunction with the remote ID? As…

Hello, good day, I hope you can help me, I have the following problem. We have an XG230 that manages 10 RED15W, 1 RED50, and 3 SD-RED60, along with this firewall (XG230) a Fortinet brand firewall was implemented, but it is expected that both firewalls…

Hello Sophos Community, I am a Sophos beginner and have questions regarding the options for site connection via REDs or site-to-site VPN, as I have no practical experience here. What are my requirements? The idea is to connect 3 locations, whereby…

Hello, I verified that my Sophos XGS SFOS 20.0.0 GA-Build222 has OpenVPN 2.4.7 which is vulnerable to CVE-2020-20813 which according to NIST has a high level. As I use SSL VPN for remote access, I need to know if my firewall is vulnerable. Best Regards…

I have something strange for the following situation. VPN connection between site A and site B (tried both policy-based and route-based) and a policy-based VPN-connection between site B and site C. Intention is to reach site C from site A while there…

We have currently have two locations, each with a XG330 v19.5.4 MR4 and an EPL fiber connection between them that has a S2S IPSec tunnel setup and a static route on both ends pointing to the other. Each FW is setup with the local DC for user authentication…

Dear Support, If having XG210 ( SFOS 17.5.15 MR-15 ) with SSL VPN pattern current version ( 1.0.008 - 05:32:30, Sep 11 2020) Using the web interface, can a manual pattern upgrade to the version ( sslvpn_1.02_1.0.009.tar.gz.sig ) occurs without any…