Very good to all!!! Objective: It is needed that the “SSL VPN” connections of the clients, are allowed to connect through “Sophos Connect” through the main_gateway, and in case of failure of this, they can connect through the backup_gateway. Case…

I'm a pulling my hair trying to figure out why our SSL VPN users all of a sudden cannot access the network resources. For the most part I moved 99% of our users over to IPsec VPN setups but in some cases, like accessing from China, IPsec does not allow…

The SSL VPN client is not connecting immediately after installation and returns the error below We have just uninstalled the previous version of SSL client and re-installed the above. The last time a colleague installed a fresh OS on their machine, the…

I'm trying to configure an SSL VPN. Our WAN subnet has 5 IP addresses, with 4 aliases set up for the additional IPs: Port2 Port2:0 Port2:1 Port2:2 Port2:3 Currently, I have a web server running on Port2:0 . I want the SSL VPN to run…

Hi, Every month, when users change their Windows password, the VPN credentials do not update automatically. On the administration side, we have to delete the User, purge the AD users, and re-register them again. We have already tried setting the …

It seems there hasn't been a solution for years: we have two gateways, Port4 and Port5, and we only want to use the gateway on Port5 for SSL VPN. However, the .ovpn file ALWAYS includes both gateways, with Port4 listed BEFORE Port5. We then have to manually…

Hi. I need to implement a feature where my client can use the Sophos client with a single connection profile (a single imported .ovpn SSL VPN file) but pointing to 2 different locations . If the first IP fails, it will establish itself in the second…

I received a message from SSL VPN and Captive portal about a certificate issue. I created a locally-signed certificate and installed it on the client’s machine, but the error related to the certificate still appears. Could you please advise on this?

Hello everyone, I can not seem to find an answer to this question and hope that someone can clear this up. We are currently migrating from the old VPN Client (SG) to the new Sophos Mobile Connect Client (XGS). Both are using SSL VPN Config. …

Hi, I have forced a rule where users has to vpn no matter what when they are outside our network domain. I was able to perform a file provisioning that auto connect users to VPN, however I still have one issue is that sometimes, before connecting…

Hi team , We have configured the SSL VPN in the firewall and allowed a single IP address in the permitted network resources, When we connect with VPN from other network, It will show the entire /24 network IP address as well as a single IP in the…

Hello, I have a situation where i need to assign IP addresses to SSL remote access VPN clients from a certain subnet (10.10.10.0/24), and bridge the connection with a router (10.10.10.1) connected to a DMZ interface. I understand that the firewall assigns…

Hi there, I am looking to configure a RDP Bockmark to allow our user to use the terminal servers on the road without using a VPN. Because of security reasons I want to use NLA, my question woud be is there any way to give the user the ability to change…

hi, i am trying to install SOPHOS connect but it is not being installed. detail is given below: Sophos connect_2.3.2-VPN.msi Microsoft Surface Laptop, 7th Edition Processor: Snapdragon(R) x 12 Core X1E80100 @ 3.40 GHz 3.42 GHz installed RAM: 16GB

I have a question about SSL VPN auto connect. Can the user receive an automatic connection to the SSL VPN after restarting their computer and connecting to the internet?

Good Day, We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home. We have two GWs Primary GW1: IP:154.x.x.x Backup GW2: IP:105.x.x.x One user is currently experiencing issues with their ISP…

hi, i have friewall XGS2100 with Xstream protection. on that i am using ssl vpn for remote connectivity. so should i use ZTNA??? what extra benefits can i get if i use ZTNA?does xstream protection gives us few ZTNA licenses??? if i dont have Microsoft…

I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the windows operating system and it works smoothly.…

Hello, We are currently using an XGS firewall and would like to give users access to internal resources via SSL VPN. Several SSL VPN policies are available for this purpose. The users are in different groups and these are assigned to different SSL VPN…

Hi all, in SFOS 20.0.2 MR2 , the VPN portal has new options for download VPN configuration We are using community OpenVPN clients ver. 2.6.12. for windows clients , not using the OpenVPN Connect clients Which configuration we are supposed to download…

We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…

Hi all, I want to upgrade SFOS from 18.05 MR5 to 19.5.3 MR3 What will happened with SLL VPN users ? Are their SSL VPN certificates will regenerate and they have to download new SSL VPN configurations, or not? thanks,

hi all, when i go on my SSL VPN portal to download my SSL config i get this message everytime i try to download it "failed to download the file if the problem persists , check with IT" thanks, rob

we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection reset from gateway. connection is established…

I have this really strange problem where SSLVPN connections crash after 6pm. Setup as a full tunnel and works fine throughout the day and then at night time everything just dies. When first connecting to the VPN everything works fine for about a minute…