Dear Support, If having XG210 ( SFOS 17.5.15 MR-15 ) with SSL VPN pattern current version ( 1.0.008 - 05:32:30, Sep 11 2020) Using the web interface, can a manual pattern upgrade to the version ( sslvpn_1.02_1.0.009.tar.gz.sig ) occurs without any…

HI all, Hoping you can help. Recently an external website we access has been updated and hosted elsewhere. Following the move we now get the following error but only when connecting via the VPN (Remote access). We can browse to the site without issue…

Hi I have customer with SSL VPN working fine 99% of the time. However users cannot connect from the same WAN subnet. Ie say the WAN IP of the XG is 85.85.12.5/27 If a user tried to VPN from anoter network which is on the same ISP (ie 85.85.12…

Hi. I just recently changed my SSL User account on Sophos, and after that, I can not access Sophos through SSL VPN and receive "received connection reset from gateway" on the Sophos connect client. When I log in to the user portal to download the new…

Hi, i have the same Probleme like mentioned here Not able to connect SSL VPN but i am not able to find the setting he has changed in the xgs menu. ( i did already all Troubleshoot steps, even have compared all settings with another xgs device…

Hello everyone and thanks in advance for your support. We have a person 192.168.1.X who connect to OUR network (192.168.0.0/16) via SSLVPN (Use tunnel as default gateway or not, doesn't make any difference) Sometimes things go wrong randomly (i…

I am having an issue with an HA hardware pair. When the secondary node is the master SSL VPN users cannot connect with a remote VPN. Please help me on it.

Hello, We have an application that requires reverse DNS lookup. When users are on SSL VPN they are getting a new IP address via dhcp on the firewall frequently and the Ip Address does not get a PTR record created in the reverse lookup. I've seen…

Case is not resolved. Please open the case. Sophos team has migrated cyberoam to Sophos firewall & Its working properly from last 3years with Cyberaom certificate which expiry is 2036. The issue is Sophos connect 2.3 is not working but 2.2 & 2…

Recently, I had a problem with a client and their VPN. I noticed that when connecting to the VPN using Sophos Connect, all the DNS requests I make are resolved by the XG. In other words, when I run an nslookup google.com while connected to the VPN, the…

Hello, I am experiencing the issues listed in NC-120119 when I am using TCP mode for my SSL VPNs. I have a select number of users who I required to get a static IP address, however when they are connected, if they change network type and it tries…

So we are moving away from Citrix for our remote access. However we still need to access some applications internally. I have been working on trying to implement this using Entra App Proxy and the Web Client. This has proved to be an unsolvable nightmare…

In SSL VPN Global Settings, when I try to apply, I get the error message " You must enter a network IP address." This happens even when I don't make any changes. Any idea what's going on, and how to fix it? I'm on a XG125w (SFOS 20.0.0 GA-Build222…

Hi, in my company users are using Sophos SSL VPN. The Sophos Connect is updated to version 2.3.0506 and the type of VPN is SSL/TCP. All users report frequent disconnections when using VPN, and there was the problem also with older client versions…

I have set up a SSL VPN connection in SOHPOS Firewall v20 Build 222. I can access local services and machines no problems there, but I cant get internet access. When I ping external sources no packages comes through, however domain names are resolved…

I have configured an SSL VPN to which I want to apply a restriction so that it only allows connections from Colombia, I have created the ACL allowing "Colombia" in the Source and selected the User Portal and SSL VPN services, after this I have disabled…

We have 2 XG330 in HA, a 300Mbit connection and are using the SFOS 20.0.0 GA-Build222 firmware with Sophos Connect. Using the SSL VPN with UDP we are seeing speeds of 3.6Mbit down and 6.9Mbit up. The Client has 100Mbit. I've read a lot of different…

Hello there I'm using version XGS2100 (SFOS 20.0.0 GA-Build222) and getting an error in SSL VPN Static IP When I use static IP for VPN user, the firewall cannot connect to the static ip of vpn user When i have the static IP Address disabled in my…

We created SSL VPN from Sophos firewall But still connection from sophos connect not stablished, the indication error displayed by this message " DNS Resolution failed for gateway : Firewall DNS Name

This message pops up when I try to connect. We have other people using the same setup without issue. Is there something wrong with my config file? It does connect, but it needs to be secure. My Config file looks like this: [ { "gateway": "REDACTED…

Hi, I have an internal IP exposted to the public IP and this also works like it should. External traffic is translated to that host and you can access that host from the Internet. Now I wanted to add a SSL VPN Connection, made a firewall rule, a policy…

I have some services running on a local server behind a reverse proxy and those services are protected from access outside IP subnets not specified in the reverse proxy settings. In my local router, I have the addresses for all these services listed…

On my phone connected via OVPN I can access local network resources by IP but name resolution won't work. VPN: SSL VPN (remote access) I have Policy Members setup Use as default gateway is on Permitted network sources IPv4 is set to my local LAN VPN…

Dear, I have a site-to-site VPN between a Sophos XGS87 and a fortigate. I need SSL VPN users on my Sophos to have access to remote networks from this fortigate. Local networks on the Sophos XGS87 side: 10.40.85.0/24 10.50.85.0/24 Sophos SSL VPN…

Hi everyone, been curious lately, is it possible to have something like checkpoint conditional access (like is windows up to date, is defender/antivius activated and so on) before allowing to the vpn gateway. And im not talking abou ZTNA since that…