Hi I've configured AzureAD authentication, with MFA, through a RADIUS server and Windows Server NPS role (mostly thanks to this article: Sophos XG: Using Azure MFA for SSL VPN and User portal - Recommended Reads - Sophos Firewall - Sophos Community…

Hello everyone, I'm using Sophos XGS2300 with the latest firmware build SFOS 19.0.0 GA-Build317 and I ran into a problem with the Sophos Connect Provisioning file. I'm going for a IPsec remote access VPN and I would like to ask for two things. I would…

Hello, In your Sophos connect CLI guide ( https://support.sophos.com/support/s/article/KB-000038531?language=en_US), there's mention of the --data command to add a connection directly with the data instead of the file path. Is this not supported anymore…

Hello, One of my user gets the error " Policy mismatch error. Import a new policy for this connection." when connecting to its Sophos Connect Client VPN When user was in the country, access was OK. User is now abroad and receives this error. …

Is it possible to sort the CONNECTION LIST inside the Sophos Connect client? In the old SSL VPN Client the connections were listed alphabetically, now, on the SOPHOS CONNECT client they are shown in the inseriting order, so, in order to find a specific…

Hello guys. I recently found out that the ideas portal is over and now it's here and also with the partner. I see a lot of new features from Sophos with each release, I love all the new features. A novelty that I hope is the possibility of using…

Hi, We have a XG2300 with a 500/500 WAN. At home I have a run-of-the-mill 70/70 FiOS (or thereabouts) I connect to a file sharing site hosted at my office and I get, on average, 60-70mbs when downloading s file via our public IP address. I jump…

Have a strange issue where anyone connected via the SSL VPN (Sophos Connect) will disconnect right at 8 hours. I've already checked the settings under Authentication > Services and they are set past 8 hours. Under Maximum Session time-out it is at "Unlimited…

Hi, Hope you are well. I have about 7 users that are using Sophos connect and only one of the loses internet connectivity immediately after connecting to the VPN. Please assist.

Hello Sophos community, we are encountering the "issue" that when clicking on the "help" or "open vpn-protocol" button in Sophos Connect (regardless if 2.1.20 or 2.2.75) the result is displayed in the deprecated Internet Explorer. Same issue on fully…

As soon as I upgrade my laptop to Ubuntu 22.04 that use OpenSSL 3 as default I can not connect to my workplace VPN. I try follow this suggestion https://bugs.launchpad.net/ubuntu/+source/openssl/+bug/1960268/comments/32 but it does not work. My workplace…

Some users unable to authenticate to Sophos Client. I get the user authentication failed. Please see the log below. I would appreciate if anyone can help.

Hello all, we are using XG Firewall version 18.5 together with Sophos Connect. We work with terminal servers, the employees connect to the Sophos Connect and then access our RD servers via RDP. Our environment is divided into several farms and servers…

Hi, Is there a way to set the MTU for the IPSec Remote Access VPN on an XGS2300 v19? I'd like to se if tweaking it improves performance for my remote users. Thanks, Jeff

I suggest you implement a tooltip for the connect client when running in the taskbar / tray area. Just name it "Sophos Connect Client" or even better "Sophos Connect VPN Client" Some of the more basic skilled users really have problems identifiying…

Hi, I got a Remote Access IPSEC working on an XGS2300 (v19). It worked but was unusably slow. Sophos support suggested I disable "Use as default gateway" and explicitely add resources VPN clients could see. I want them to see the entire LAN, and the…

There's the open VPN service error when i try connecting the windows 10 pro os to Sophos connect. Tried uninstalling and installing the sophos connect again and again but with no luck. Can someone give me the solution for this .

We are experiencing a very strange effect with the Sophos Connect client. We are using SSL VPN connections for the users. The users load the profile from the user portal and import it into the client. The connection works properly. But when the…

how can i apply policies based on the VPN users. Remote VPN users login to Sophos connect client. Based on the user logged in access has to be given. If user1 logs in to sophos connect, he'll be given access to server 1 only. If user2 logs in to sophos…

Hi, Had anyone found a way to deploy Sophos Connect to dozens of Mac clients? It seems to try to add the menubar icon app to startup items rather than launchservices (daemons?) and is getting stuck. We have about 60 standard users (no admin access)…

Hi everybody, We're facing this weird issue on a Sophos XGS 3300 (SFOS 19.0.0 GA-Build317) when we try to connect from remote site via Sophos Connect, I tried to unlock by hand the ports, remake the policy but nothing happens, even called to the ISP…

Hi, I'm setting up an XGS2300 and I'm so close I can taste it! I'm having an issue with my RemoteAccess IPSec VPN and iPhone/iPad (iOS) clients. The connection attempts error. The client gets something generic like "could not establish connection…

Hi Sorry if I have the wrong forum, I didn't see one for VPN. I'm currently deploying Sophos Connect 2.2.75 via Intune and noticed if you put the .pro file in the import folder it will import the settings for the user that installs it only then remove…

Hi all, I have an Windows 11 Client. Sophos connect to different Destinations/customers. VPN connection is fine to different connections but DNS Server are always used from initial installation. So I connect to customer 2 and get DNS from customer…

Hello, I tried to install Sophos connect to a windows server 2016 to run server as a client. I installed it, I Imported the config file but when I Try to connect it says OpenVPN service is not available. I looked for the services but everything is running…