• VPN configuration under a Dual-WAN infrastructure ?

    naofomi grim
    naofomi grim
    Hello everyone, I am using the Sophos XG (Home) v18.5 firewall router with 2 WAN lines running load balance. Now that I look forward to setting up a VPN profile for remote administration, I want this VPN connectivity to be accessible even if my WAN…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to persist imported Sophos Connect VPN connections in User Profile?

    tomcek
    tomcek
    I'am evaluating the possibilities of Sophos Connect Client in a non-persistant VDI environment. Can someone tell me where the imported connections are stored in the users profile? Importing a connection on the command-line (C:\Program Files (x86)…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • User cant connect with Sophos VPN Client

    Håkan Bulin
    Håkan Bulin
    Hi I have one user out of 25 that connect thru Sophos VPN client. This is how it looks on the vpn client log events. Dok1.docx In the firewall logs look like this: Dok2.docx A bit contradiction right... For other users it works ok. …
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - OpenVPN service not available - Windows 10 LTSB (IoT)

    Sansor
    Sansor
    Hello Are there knwon issues with Sophos Connect on Windows 10 Enterprise 2016 LTSB 1607? I get the message "OpenVPN service not available". In addition in the systray the icon does not launch automatically. This only appears after double clicking on…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • open vpn service not avilable in server 2016 standerd

    kashyap dhimmar
    kashyap dhimmar
    open vpn service not avilable in server 2016
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect V2 - Losing Configuration

    Michael_M2
    Michael_M2
    Hi, Has anyone recently had the Sophos Connect V2 (2.1.2) client losing\resetting its configuration? One of our customers has had a number of their users experience this. I have seen the issue when switching users' resets the Sophos Connect configuration…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG IPSec Remote Access <-> NCP Secure Entry Client

    nils50122
    nils50122
    Hello, in the last weeks i try to connect our NCP Secure Entry Clients with the Remote Access VPN (IPSec) of our XGs. Connection via Sophos Connect Client is successfull, but we need to use both - Sophos Connect for internal users and NCP for an…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS v19: Strange behaviour over IPSec VPN (Sophos Connect)

    ddcool
    ddcool
    Hey folks, I am currently implementing a new Sophos XGS at a customers site and have some strange effects while using the IPSec VPN through Sophos Connect (have not tested any other). When brwosing the web, some sites are not accessible (no loading…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Wish List for Sophos Connect Client? Always set focus in "token or OTP" input field

    Maurice Moss
    Maurice Moss
    Hi, is there a wish list for Sophos Connect Client? I have one wish: Automatically set focus in "Token or one-time password" field, after it becomes visible. This would allow the user to enter the OTP directly without maneuvering the mouse into this…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 2FA-Token (OTP) for IPSec-RemoteAccess without SophosConnect Client

    nils50122
    nils50122
    Hello, we have the following problem. We need to ensure remote access for an external support company. For those 24/7 remote access we need mandatory any type of two factor authentication in IPSec. For internal home-office remoteaccess clients…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Cannot access intranet websites over VPN.

    Dynautics IT Admin
    Dynautics IT Admin
    We are using OpenVPn on our Sophos firewall. Yesterday I upgraded from SFOS 18.0.5 MR-5-Build586 to SFOS 19.0.0 GA-Build317. We have a number of intranet websites running in docker containers on a single server. After the upgrade they are fully accessible…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPsec (Remote access) with only ipv6 address - XG SFOS 18.5.3 MR-3

    roboo
    roboo
    Hello all, Is it possible to use the sophos IPsec (remote access) for clientvpn when the firewall only has a ipv6 address? On this website it say's that it is supporting ipv6. https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.0 IPSec VPN Slowness with XG Firewall

    AllanD
    AllanD
    I'm trying to figure out a issue we've had for a while using Sophos Connect IPSec connections. In general small file transfers (say 5Mb or less) from a client to a file server happen very quickly, within seconds as expected. But larger file transfers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • INVALID TRAFFIC since update SFOS 19.0.0 GA-Build317 in IPSEC VPN Remote Access

    Alexandre LANTOINE
    Alexandre LANTOINE
    Dear all, We have a problem contacting a subnet since the version 19.0 GA. When we are connected to the IPSEC VPN since the upgrade, we get INVALID TRAFFIC randomly, and not on all networks. The problem only appears on networks that are connected…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IKEv2 for Remote Access

    nils50122
    nils50122
    Hello, we migrated last week to Sophos XGS3100. Now i am on the last steps - configure remote access for our users. I am very surprised that unfortunately no IKEv2 profile can be stored in Sophos Remote Access Feature. I search the topic in these…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • High Ping to WAN from LAN when L2TP firewall is active

    markel reliey
    markel reliey
    We used to have an XG SG115 appliance, but the CPU was always very high, so I built my own XG appliance. Since we've moved to this, we've had intermittent internet issues that I've not finally figured out the cause of. We have an L2TP (also tried to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect IPSec Client Wont Install if User had SSL VPN Client

    Matthew Day
    Matthew Day
    Hello. I am running into an issue where I uninstall the SSL VPN Client and try to install the IPSec Sophos Connect client and it fails/reverts back. The application has admin permissions, folder permissions, and is 'Unblocked' via properties. Windows…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote VPN Users Unable to Download/upload files after upgrade to 19.0

    Jeb Barrett
    Jeb Barrett
    It may be a coincidence, but just after upgrading to 19.0 our Remote VPN users are unable to download or upload to server files over 1MB. It is throttled or something and times out. And the remote user has to disconnect the VPN and reconnect. Users are…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • v19 upgrade broke L2TP VPN Dial In

    Chris Luthe
    Chris Luthe
    On Saturday, we were running SF OS 18.5.3 MR-3-Build408 on our XGS2100, and Mac/Android/iOS users were able to dial in to our L2TP VPN fine with their built-in clients (Windows 10 users had mixed results, some worked others didn't, some codec trickery…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - slow and freezing connections for SMB and RDP

    lukg
    lukg
    I'm using Sophos XG 4500 v19 and we have noticed that connections to SMB servers when using Sophos connect remote access with default IPSEC profile are slow and unresponsive. DoS protection is off and we are not using traffic shaping. Any Ideas…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Connect client VPN internal DNS issue on IOS

    PeteH
    PeteH
    We have moved over a customer from SSL vpn to IPSEC connect client vpn but now when they use the built in VPN on an Apple iphone it looks like they arent receiving the DNS server IP that is specified in the IPSEC remote access section on the Sophos XG…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Feedback to Sophos Connect client

    Oliver Regelmann
    Oliver Regelmann
    Some feedback from my technicians testing the Sophos Connect client. We are using it to connect to our office as well to multiple customer sites, so using it multiple times a day. "password with spaces" issue still unfixed (9 months old) Constant…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Using Active Directory Goups for IPSec Connect Client VPN

    David Lorenz
    David Lorenz
    Hello Community, we use Sophos IPSec VPN with Active Directory authentication. All our VPN-Users are member of the Active Directory group "AAIC-VPN". We can use this group in fw rules: But we can not use this rule in the vpn settings: I…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall IPSec Remote Connection with IKEv2

    David Lorenz
    David Lorenz
    Hello Community, the default policy for IPSec (Connect Client) VPN use IKEv1. Is it possible to build a new profile with IKEv2? What should I configure that its secure and works well? I hope someone have a best practice for me. Thank you…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • using sslvpn client on local network

    Sylvain Dubert
    Sylvain Dubert
    Hello, I am looking for a solution to use an sslvpn (ipsec) connection on the local network, the goal is to restrict access to certain resources. I tried to modify the SCX file by putting the LAN address of the sophos but still impossible to connect …
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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