• PPtP VPN on XGS2100

    Andrea Manzini
    Andrea Manzini
    Hi everyone i have a teltonika RUT 950 router and i am trying to set up a vpn PPtP with sophos FW. This is my log: 2022-10-28 12:14:41 PPTP Successful LCP : Negotiation Opening for XXX 17972…
    • over 2 years ago
    • Sophos Firewall
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  • IPsec VPN Blocked (UDP port closed !)

    Zakaria Malha
    Zakaria Malha
    Hi, i have a ZTE router F660 and an XGS107, we have a fixed IP from ISP and when we try to connect to with IPSec client it says that UDP IKE port is blocked. in ZTE configuration we disabled DHCP and added XGS107 ip in DMZ, internet access is working…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • save username in Sophos Connect

    Manuel Wiplinger
    Manuel Wiplinger
    Hi, is there an option in the Sophos Connect client to save only the username so that the user only has to enter the password. best, Manuel
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS 136: Connection issues from VPN to LAN when (unsubscribed) Web Filtering is set to 'None' in firewall rule

    Andreas Habel
    Andreas Habel
    Hi there, im struggling with a really strange issue. Maybe im also not aware how this works exactly and only need an meaningful explanation. Ive nothing so far in the KB neither on other web sites. Situation: - Remote Access VPN Ipsec configured…
    • Answered
    • over 2 years ago
    • Sophos Firewall
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  • Sophos connect

    oussama boulek
    oussama boulek
    Hi, please tell me if the sophos connect will be installed and configure in windows 7/8 , with Sophos XG v19 Thanks
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • uninstall VPN Client silent and install the new Sophos connect

    Nick KEY
    Nick KEY
    Hi, I want to uninstall the sophos vpn client and install the new Sophos Connect the old vpn is located here C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote access VPN IPsec - Gateway/Address in Provisioning file

    triune
    triune
    Hello, I did take a look at the IPSec VPN for remote access in Sophos Firewall OS v19 and there is a value in the exported Provisioning file that i can't understand where the NGFW gets the value from. The Value is " gateway" or "address" depending…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos remote access VPN

    Ihenock
    Ihenock
    Hi all I have sophos XG750 and I want to know how many concurrent session is allowed for remote vpn access using the sophos connect ? Regards,
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect CLI - Add .pro config file

    MisterG
    MisterG
    Hi, When I try to add a config file *.pro with the CLI, it does not work. I just have this message in the console: "Files *** will be added" When I use a *.ovpn, it works. Does that mean that the CLI is only working with *.ovpn files? I'm using…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Access Client over Remote Access (Client-to-Site) IPsec VPN

    RanX
    RanX
    Hi to the community, I have been searching for a while but did not find a solution, so hopefully somebody here can help me out. The following is, what I have: A client connects to the XG Gateway via Remote Access aka Client-to-Site. This client runs…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect

    Ahmed Said Abdulhai
    Ahmed Said Abdulhai
    Hello Sophos Connect says OpenVPN service is not available from a new connection. any old connection work normally but new connection from new pc with the same user say (OpenVPN service is not available)
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS 116 IPSec RemoteAccess with Sophos Connect very slow

    Dirk Wellmann
    Dirk Wellmann
    Hi folks, I´ve a big problem with the speed of an IPSec-Connection. It must be > 3MB/s and I get under 1MB/s via internet provider. I´ve a new configuration out of the box and a flat network. The features like IPS or tread protection are all off. …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS-2100 IPSec Remote Access VPN Override Hostname

    Hugh D
    Hugh D
    Hello, I have a XGS-2100 and I am using IPSec for remote access. I am using Sophos Connect to connect PCs in via IPSec and would like to use the IPSec profile for iOS imported from the User Portal. My problem is, my XGS-2100 sits behind another…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect client unexpectedly logged out of the firewall

    MichalKawecki
    MichalKawecki
    XG Firewall version 19.0.1 MR1 build 365 and Sophos Connect 2.2.75 client are affected. After a successful IPSec connection, after a few hours, the user is unexpectedly logged out of the firewall. The IPSec connection itself continues to work, but any…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG v18MR3 SophosConnect v2. Problems with IPv6 and DNS

    D Goese
    D Goese
    Hello all, thank you for reading and hopefully someone has an answer or a workaround. We have the a Problem with DNS resolution on SophosConnect VPN Clients. If someone is connected with our vpn profile and has IPv6 enabled on the network interface…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect VPN Client Automation

    Thomas Brabenec
    Thomas Brabenec
    First off, I'm finding the documentation woefully inadequate for administrators attempting to install/configure this client in an automated/scripted fashion. The reason for me making this post is to inquire how everyone might be handling installing…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • 1x laptop will not complete connection to sslvpn

    Aaron Berger
    Aaron Berger
    Issue 1x Laptop will not complete connection to sslvpn. After filling in the user credentials for the Sophos Connect and hitting connect, the connection never complete. Firewall logs say user is connected. About one out of every 30 connections it will…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Update push

    Ajay Sharma1
    Ajay Sharma1
    Hello Community, I have this one issue, we have Sophos Connect VPN rolled out to our users for remote working. When we rolled it out the version was 2.1.0 and current version is 2.2. At times our users face isues with version 2.1 We uninstall and…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG L2TP VPN Disconnection Notification

    Lonnie Thibodeaux
    Lonnie Thibodeaux
    I typically connect to multiple XG firewalls using a L2TP connection. Issue is when I disconnect I get an email alert that the session was terminated (I know, I terminated the connection). As an MSP, I get alerts for a lot of things, and this seems entirely…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos connect - unidentified network ... again

    Marcel Hoffmann
    Marcel Hoffmann
    Hi there, I'd like to talk about an old problem again - the "unidentified network"-problem when using OpenVPN-Tap-Adapters. Currently I am trying to use sophos connect again and run into the same issue with the network not identifying after connection…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VPN device in the server network

    Stoyan Bozov
    Stoyan Bozov
    Hello all, I have the following problem: There is a VPN device in the server network. This builds a L2TP to a service provider through the firewall. From the server network I can reach the "website / services" of the service provider. Over the client…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote & Live Users with IPSec Client VPN

    TheMonzel
    TheMonzel
    Hey all, Im curious, whether I misunderstand the concept of Live and Remote Users. I got an appliance with both SSL and IP Sec Client VPN. Only users of the SSL VPN are shown as "remote users". At least my head thought, that IP Sec…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How do we prevent Sophos Connect with MFA on Users from retrying once the tiemout has passed?

    John Skadowski1
    John Skadowski1
    Hello Sophos Community, We purchased the Sophos XG series to replace our use of Cisco ASA firewalls. We've been generally satisfied with the change. However, the last remanant to repplace the ASA completely is User VPN access. The Cisco AnyConnect…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VPN Performance (IKEv2) - Bad with VDSL - Good with Fibre

    juergenb52
    juergenb52
    Hello, we use Microsoft Always On for all Mobile and Home Office Users. These clients connect to their home routers and connect to a public IP of our XGS2100. The Firewall uses a symetric Fibre connection (100MBit) from German Telekom. XGS has forwarding…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect vpn client on Microsoft Surface with ARM cpu

    onward
    onward
    Any new developments regarding Sophos Connect VPN client compatibility with ARM cpu? Example platform the 2.2 installer fails on: related posts: https://community.sophos.com/sophos-xg-firewall/f/discussions/133645/sophos-connect-openvpn-support…
    • over 2 years ago
    • Sophos Firewall
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