There's the open VPN service error when i try connecting the windows 10 pro os to Sophos connect. Tried uninstalling and installing the sophos connect again and again but with no luck. Can someone give me the solution for this .

We are experiencing a very strange effect with the Sophos Connect client. We are using SSL VPN connections for the users. The users load the profile from the user portal and import it into the client. The connection works properly. But when the…

how can i apply policies based on the VPN users. Remote VPN users login to Sophos connect client. Based on the user logged in access has to be given. If user1 logs in to sophos connect, he'll be given access to server 1 only. If user2 logs in to sophos…

Hi, Had anyone found a way to deploy Sophos Connect to dozens of Mac clients? It seems to try to add the menubar icon app to startup items rather than launchservices (daemons?) and is getting stuck. We have about 60 standard users (no admin access)…

Hi everybody, We're facing this weird issue on a Sophos XGS 3300 (SFOS 19.0.0 GA-Build317) when we try to connect from remote site via Sophos Connect, I tried to unlock by hand the ports, remake the policy but nothing happens, even called to the ISP…

Hi Sorry if I have the wrong forum, I didn't see one for VPN. I'm currently deploying Sophos Connect 2.2.75 via Intune and noticed if you put the .pro file in the import folder it will import the settings for the user that installs it only then remove…

Hi all, I have an Windows 11 Client. Sophos connect to different Destinations/customers. VPN connection is fine to different connections but DNS Server are always used from initial installation. So I connect to customer 2 and get DNS from customer…

Hello, I tried to install Sophos connect to a windows server 2016 to run server as a client. I installed it, I Imported the config file but when I Try to connect it says OpenVPN service is not available. I looked for the services but everything is running…

Hello everyone, I am using the Sophos XG (Home) v18.5 firewall router with 2 WAN lines running load balance. Now that I look forward to setting up a VPN profile for remote administration, I want this VPN connectivity to be accessible even if my WAN…

I'am evaluating the possibilities of Sophos Connect Client in a non-persistant VDI environment. Can someone tell me where the imported connections are stored in the users profile? Importing a connection on the command-line (C:\Program Files (x86)…

Hi I have one user out of 25 that connect thru Sophos VPN client. This is how it looks on the vpn client log events. Dok1.docx In the firewall logs look like this: Dok2.docx A bit contradiction right... For other users it works ok. …

Hello Are there knwon issues with Sophos Connect on Windows 10 Enterprise 2016 LTSB 1607? I get the message "OpenVPN service not available". In addition in the systray the icon does not launch automatically. This only appears after double clicking on…

Hi, Has anyone recently had the Sophos Connect V2 (2.1.2) client losing\resetting its configuration? One of our customers has had a number of their users experience this. I have seen the issue when switching users' resets the Sophos Connect configuration…

Hey folks, I am currently implementing a new Sophos XGS at a customers site and have some strange effects while using the IPSec VPN through Sophos Connect (have not tested any other). When brwosing the web, some sites are not accessible (no loading…

Hi, is there a wish list for Sophos Connect Client? I have one wish: Automatically set focus in "Token or one-time password" field, after it becomes visible. This would allow the user to enter the OTP directly without maneuvering the mouse into this…

Hello, we have the following problem. We need to ensure remote access for an external support company. For those 24/7 remote access we need mandatory any type of two factor authentication in IPSec. For internal home-office remoteaccess clients…

I'm trying to figure out a issue we've had for a while using Sophos Connect IPSec connections. In general small file transfers (say 5Mb or less) from a client to a file server happen very quickly, within seconds as expected. But larger file transfers…

Dear all, We have a problem contacting a subnet since the version 19.0 GA. When we are connected to the IPSEC VPN since the upgrade, we get INVALID TRAFFIC randomly, and not on all networks. The problem only appears on networks that are connected…

Hello, we migrated last week to Sophos XGS3100. Now i am on the last steps - configure remote access for our users. I am very surprised that unfortunately no IKEv2 profile can be stored in Sophos Remote Access Feature. I search the topic in these…

Hello. I am running into an issue where I uninstall the SSL VPN Client and try to install the IPSec Sophos Connect client and it fails/reverts back. The application has admin permissions, folder permissions, and is 'Unblocked' via properties. Windows…

It may be a coincidence, but just after upgrading to 19.0 our Remote VPN users are unable to download or upload to server files over 1MB. It is throttled or something and times out. And the remote user has to disconnect the VPN and reconnect. Users are…

I'm using Sophos XG 4500 v19 and we have noticed that connections to SMB servers when using Sophos connect remote access with default IPSEC profile are slow and unresponsive. DoS protection is off and we are not using traffic shaping. Any Ideas…

Some feedback from my technicians testing the Sophos Connect client. We are using it to connect to our office as well to multiple customer sites, so using it multiple times a day. "password with spaces" issue still unfixed (9 months old) Constant…

Hello Community, we use Sophos IPSec VPN with Active Directory authentication. All our VPN-Users are member of the Active Directory group "AAIC-VPN". We can use this group in fw rules: But we can not use this rule in the vpn settings: I…

Hello Community, the default policy for IPSec (Connect Client) VPN use IKEv1. Is it possible to build a new profile with IKEv2? What should I configure that its secure and works well? I hope someone have a best practice for me. Thank you…