• How can I enable hotfixes automatically on SFOS 20.0MR2

    Elias Silfa
    Elias Silfa
    Hello, I am currently checking my firewall for the recent update reported by Sophos. But I cannot verify if Autohotfix is ​​enabled. According to the documentation, I have launched the following command in the console using the Device console option…
    • 13 hours ago
    • Sophos Firewall
    • Discussions
  • CONFIGURACION DE HA

    Jose Salvador Hernandez Juarez
    Jose Salvador Hernandez Juarez
    Actualmente realice la configuración de HA, quisiera saber como puedo administrar AMBOS firewall (Activo y Pasivo) con una IP independiente??
    • 12 hours ago
    • Sophos Firewall
    • Discussions
  • I lost webadmin access to XG430

    gerardo josic rodriguez paredes
    gerardo josic rodriguez paredes
    Hi guys, I got into a serious problem, I deleted a Local service ACL exception rule which allowed webadmin access to my Sophos XG430 and for some reason I completely lost webadmin access. Please, I implore your support to be able to reset this setting…
    • 2 days ago
    • Sophos Firewall
    • Discussions
  • [Feedback] SFOS ver. 21 AutoHotfix

    Valvaris Sigma
    Valvaris Sigma
    Hello Sophos Team, I just got a question. Is the Autohotfix active in the background because it used to be an option in the Firmware to let you know if the option was ON or OFF?! Sincerely Val.
    • Answered
    • 2 days ago
    • Sophos Firewall
    • Discussions
  • ()()

    RTW IT
    RTW IT
    On "Login" I get only a Registration Formular. I urgently need the Support since I get an error when applying several Subcriptions of the XGS we have bought
    • 3 days ago
    • Sophos Firewall
    • Discussions
  • unable to boot to new firmware XG210

    Seb-FR31000
    Seb-FR31000
    Need migrate XG210 firmware to SFOS20 but I understood that it was necessary to go through intermediate FWs. Current configuration : XG210 (SFOS 17.5.12 MR-12.HF062020.1). Admin console says : A new firmware 18.0.6 MR-6 is available Boot firmware…
    • 4 days ago
    • Sophos Firewall
    • Discussions
  • user cant login admin portal due to wrong 2fa

    Sophos User1175
    Sophos User1175
    hi all, a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please we have tried to get the "sophos authenticator" app from the play store but its no longer there, any other…
    • 4 days ago
    • Sophos Firewall
    • Discussions
  • Unable to Access Admin Page After Disabling HTTPS

    Alhussain Toys
    Alhussain Toys
    I have disabled HTTPS for all zones from the local services AVL menu. Currently, I am unable to access the admin web page to re-enable it or access the settings. I have tried connecting the firewall to a monitor via HDMI, but I do not know how to resolve…
    • Answered
    • 4 days ago
    • Sophos Firewall
    • Discussions
  • New

    Asterblume  Living IT helpdesk
    Asterblume Living IT helpdesk
    How do I get an alert in sophos firewall when someone tries to use a website that I have blocked?
    • 5 days ago
    • Sophos Firewall
    • Discussions
  • Custom Report Export

    AstaroNBack
    AstaroNBack
    I created a custom report on XGS of web activity for a date range, 200 rows at a time on the screen. I want to D/L ALL of the data returned, which could be a a lot of data. I choose Export / .csv and I'm only getting a few rows. - This seems dumb…
    • Answered
    • 5 days ago
    • Sophos Firewall
    • Discussions
  • You really don't want to buy an appliance without disk

    Wayne Folta
    Wayne Folta
    We have an XGS87 which has experienced lock-up and reboot issues since SFOS v21 came out. Sophos is working hard on finding the problem, and I give the trouble-shooting personnel full credit. BUT it has led me to believe that it's a crucial mistake…
    • 10 days ago
    • Sophos Firewall
    • Discussions
  • Let's Encrypt WAF best practices Question

    Craig Glaser
    Craig Glaser
    This is a pretty newbie level question. I previously had two websites set up behind a Sophos XG CE firewall using Let's Encrypt on the webserver. (Ubuntu 22.04 Apache). Under this configuration I had redirect HTTP to HTTPS enabled on the WAF, and the…
    • 9 days ago
    • Sophos Firewall
    • Discussions
  • Active Passive HA licensing with a Software SFV4C6 firewall

    despich
    despich
    We have a SFV4C6 firewall loaded on our own Intel Hardware, it has the Base perpetual license along with a subscription for Enhanced Support, Network Protection and Web server protection. I want to setup a passive HA pair and I have the matching hardware…
    • 13 days ago
    • Sophos Firewall
    • Discussions
  • Replace XG86 with XG88S

    RTW IT
    RTW IT
    1. Using Export of the XG86 and Import on the XGS88 OR Using Backup of XG86 and Restore into XGS88 ? 2. Is there a Grace Period for the License Transfer from the XG86 to the XGS88 ?
    • 11 days ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS136 SFOS 21.0.0 with High CPU Utilization

    shdan
    shdan
    Hello! After updating to SFOS 21.0.0, we're facing a high CPU utilization. I've found that snort is related to IPS Engine. Pattern updates for IPS and Application signatures are updated and a few days ago I've flushed Device Reports (before…
    • 18 days ago
    • Sophos Firewall
    • Discussions
  • Firewall (>ERROR:FAILED opcode status message: MarkForDelete Operation execution failed)

    Jaundre Weber
    Jaundre Weber
    Hi All. I have a XGS136. - Reporting DB shows 100% I have tried purging the reports as well as attemting to delete the files manually but no success. I ran the below and did a purge and I am getting this error: (tail -f /log/reportdb.log /log/iview…
    • 19 days ago
    • Sophos Firewall
    • Discussions
  • Lets encrypt renew fail

    EinMarco_DE
    EinMarco_DE
    Hi everyone, We're using the integrated Let's Encrypt feature in SFOS V21. We've noticed some strange behavior when it comes to renewing certificates. When the firewall attempts to renew the certificate, it fails with the message: "Reason for failure…
    • Answered
    • 19 days ago
    • Sophos Firewall
    • Discussions
  • Renewing Expired Certificates

    haydenspence
    haydenspence
    Hello. Recently, a bunch of my locally-generated certificates have expired and I am having trouble finding a way to renew them. I am using the firewall's local CA to make certificates for WAF rules and the web-admin console. You'd think there would…
    • 19 days ago
    • Sophos Firewall
    • Discussions
  • UTM 9 to SFOS21 Migration

    Daniel Santner
    Daniel Santner
    Dear all, I found a Migration Tool on Github and did everythink like the Instructions told me to do. Here is the Link to the tool: https://github.com/sophos/Sophos-Migration-Utility-CLI Now I have a Problem, when I want to Import the "Export…
    • Answered
    • 19 days ago
    • Sophos Firewall
    • Discussions
  • CLI Commands for Hardware Diagnostics on Sophos Firewall 2100

    Suhaib Yousef
    Suhaib Yousef
    Hello, I would like to know the recommended CLI commands to perform hardware diagnostics on the Sophos Firewall 2100 . Specifically, I want to test components like CPU, memory, storage, and network interfaces to ensure the device is functioning properly…
    • Answered
    • 20 days ago
    • Sophos Firewall
    • Discussions
  • XG 115 Network Protection License Renewal

    Ebrahim Alzubairi
    Ebrahim Alzubairi
    I have XG 115 which only has an active basic protection license. Now I need to add new sd-red 20 devices. Can I purchse the Network Protection license and proceed? Will it work? Cuz one of Network specialists told me it won't work, no more licenses for…
    • Answered
    • 25 days ago
    • Sophos Firewall
    • Discussions
  • Sophos XG HA Auxiliary device management address

    Svigelj Levi1
    Svigelj Levi1
    Dear Forum, I created a new active-passive HA setup which is working flawlessly in terms of basically everything, except one thing which is the auxiliary device management. For some reason i not able to reach it via the aux management ip address, when…
    • 26 days ago
    • Sophos Firewall
    • Discussions
  • Appliance Access denied

    midnightSun
    midnightSun
    Anyway to turn these off from showing in the logs? Thx
    • Answered
    • 26 days ago
    • Sophos Firewall
    • Discussions
  • backup and restore assistant

    Reem Jalal Eddine
    Reem Jalal Eddine
    HI I have Xgs450 V20 that is running under HA. I posted long time about the ability to transfer Trunkvlans from one physical port to a lag physical port. But since i was on an older version I had to do it manually. However the project has been delayed…
    • Answered
    • 26 days ago
    • Sophos Firewall
    • Discussions
  • SFOS v21 - Control Center - Reports Widget not updating

    Peter Riederer
    Peter Riederer
    Hey, on our fresh deployed XGS3300 with SFOS v21 the Reports Widget still shows 0 on all values: But you can see all information in the detailed view when click on one of the line. Is there a way to reset the view, or do i have to restart the complete…
    • Answered
    • 27 days ago
    • Sophos Firewall
    • Discussions
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