Hello,
I am currently checking my firewall for the recent update reported by Sophos. But I cannot verify if Autohotfix is enabled.
According to the documentation, I have launched the following command in the console using the Device console option…
Hi guys,
I got into a serious problem, I deleted a Local service ACL exception rule which allowed webadmin access to my Sophos XG430 and for some reason I completely lost webadmin access. Please, I implore your support to be able to reset this setting…
Hello Sophos Team,
I just got a question.
Is the Autohotfix active in the background because it used to be an option in the Firmware to let you know if the option was ON or OFF?!
Sincerely
Val.
On "Login" I get only a Registration Formular. I urgently need the Support since I get an error when applying several Subcriptions of the XGS we have bought
Need migrate XG210 firmware to SFOS20 but I understood that it was necessary to go through intermediate FWs.
Current configuration : XG210 (SFOS 17.5.12 MR-12.HF062020.1). Admin console says : A new firmware 18.0.6 MR-6 is available
Boot firmware…
hi all,
a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please
we have tried to get the "sophos authenticator" app from the play store but its no longer there, any other…
I have disabled HTTPS for all zones from the local services AVL menu. Currently, I am unable to access the admin web page to re-enable it or access the settings.
I have tried connecting the firewall to a monitor via HDMI, but I do not know how to resolve…
I created a custom report on XGS of web activity for a date range, 200 rows at a time on the screen.
I want to D/L ALL of the data returned, which could be a a lot of data.
I choose Export / .csv and I'm only getting a few rows. - This seems dumb…
We have an XGS87 which has experienced lock-up and reboot issues since SFOS v21 came out. Sophos is working hard on finding the problem, and I give the trouble-shooting personnel full credit.
BUT it has led me to believe that it's a crucial mistake…
This is a pretty newbie level question.
I previously had two websites set up behind a Sophos XG CE firewall using Let's Encrypt on the webserver. (Ubuntu 22.04 Apache). Under this configuration I had redirect HTTP to HTTPS enabled on the WAF, and the…
We have a SFV4C6 firewall loaded on our own Intel Hardware, it has the Base perpetual license along with a subscription for Enhanced Support, Network Protection and Web server protection. I want to setup a passive HA pair and I have the matching hardware…
1. Using Export of the XG86 and Import on the XGS88 OR Using Backup of XG86 and Restore into XGS88 ?
2. Is there a Grace Period for the License Transfer from the XG86 to the XGS88 ?
Hello!
After updating to SFOS 21.0.0, we're facing a high CPU utilization.
I've found that snort is related to IPS Engine. Pattern updates for IPS and Application signatures are updated and a few days ago I've flushed Device Reports (before…
Hi All.
I have a XGS136. - Reporting DB shows 100% I have tried purging the reports as well as attemting to delete the files manually but no success. I ran the below and did a purge and I am getting this error: (tail -f /log/reportdb.log /log/iview…
Hi everyone,
We're using the integrated Let's Encrypt feature in SFOS V21. We've noticed some strange behavior when it comes to renewing certificates.
When the firewall attempts to renew the certificate, it fails with the message: "Reason for failure…
Hello.
Recently, a bunch of my locally-generated certificates have expired and I am having trouble finding a way to renew them.
I am using the firewall's local CA to make certificates for WAF rules and the web-admin console.
You'd think there would…
Dear all,
I found a Migration Tool on Github and did everythink like the Instructions told me to do.
Here is the Link to the tool: https://github.com/sophos/Sophos-Migration-Utility-CLI
Now I have a Problem, when I want to Import the "Export…
Hello,
I would like to know the recommended CLI commands to perform hardware diagnostics on the Sophos Firewall 2100 . Specifically, I want to test components like CPU, memory, storage, and network interfaces to ensure the device is functioning properly…
I have XG 115 which only has an active basic protection license. Now I need to add new sd-red 20 devices. Can I purchse the Network Protection license and proceed? Will it work? Cuz one of Network specialists told me it won't work, no more licenses for…
Dear Forum, I created a new active-passive HA setup which is working flawlessly in terms of basically everything, except one thing which is the auxiliary device management. For some reason i not able to reach it via the aux management ip address, when…
HI
I have Xgs450 V20 that is running under HA. I posted long time about the ability to transfer Trunkvlans from one physical port to a lag physical port. But since i was on an older version I had to do it manually. However the project has been delayed…
Hey,
on our fresh deployed XGS3300 with SFOS v21 the Reports Widget still shows 0 on all values:
But you can see all information in the detailed view when click on one of the line.
Is there a way to reset the view, or do i have to restart the complete…