Hi all, i have 2 xgs2300 (SFOS 20.0.0.0 GA-Build222) configured in active-passive high availability When i restart primary device and the auxiliary device became standalone it block outgoing traffic for hearthbeat (seen in the log) If i disable…

I have a disaster recover location/co-location through 2 our ISP and would like to be able to continue operating mail and remote access servers if there were a disastrous event. we have a gigabit link between the buildings, I was thinking we could actually…

In XG SFOS 19.5+ is there a way to revert to the previous version of RED or AP firmware after applying updates manually from the Pattern updates page? Does each SFOS version have minimum RED & AP firmware version requirements?

Are there any news on V 20.0.1.342 release? A few weeks ago it was told to be released around end of april / early may. Now further delayed to "Q2/24". We're urgently awaiting fixes, especially for OpenVPN Android/iOS handling. Is there a date / timerange…

Hi Folks, I notice under source and destination countries most of the pie chart would be 'reserved' and 'United States' but recently is unknown in both cases. If I drill down in unknown, the IP's are US location if I look them up. traditionally…

Hello Everyone, I am trying since yesterday to configure my backup to be scheduled using FTP on our storage. 1) I created a file path for sophos to throw its backup there on the storage 2) I enabled ftp connection on our storage and gave user…

Hello, I have purchased the license for an XGS firewall Virtual Appliance to be installed on VMWare. I have received the License key for Xstream Protection for SF SW/Virtual - UP TO 4 CORES & 6GB RAM - 39 MOS as well as the License number. I have…

I was wondering if there is a way to receive email alerts when my firewall licenses are going to expire. I couldn't seem to find it anywhere in the alerts section. Thanks, Yasha

I am in a plan of performing a firmware upgrade to SFOS 19.5.4 MR4-Build718. I was wondering if I do the upgrade to the primary firewall will it be reflected to the secondary (HA, passive active)? or should I log in locally and perform the upgrade. …

Hi I`d like to monitor SD-WAN in other tools. I assume it is possible through the Syslog only which sends it every 5 minutes which is too much aggregated. Would it be possible to syslog more often, please?

Hi There We have a requirement to generate a report which tells about network uptime for the past month or current month. Can someone suggest to me how to achieve it? Many Thanks

Hi, I am looking to build an rsyslog server with a graphical interface allowing you to view logs and which resembles the sophos log viewer. I tried elasticsearch/kibana, grafana, loganalyzer.. I don't really like it, do you have anything to recommend…

Hi there, We have two XGS2300 (SFOS 19.5.3 MR-3-Build652) here in HA mode. Yesterday and today morning almost at the same time, HA has addressed. I cannot find a cause, both firewalls are accessible via their own IP and the HA cluster is green. How can…

hi am looking to see our XG310 I have factory reset it but its still coming up with our name on it any way to remove this . Thanks

I can't download any user's SSL VPN config file: I checked a lot of topics regarding this issue, however, no solution yet. I have checked the /tmp folder, diskspace is not filled up I replaced the appliance cert, no solution Any thoughts on…

Hello when I ran from Endpoint, report generator, I am getting all logs but What I need something below. total of hits etc as per domain, this would help us for the total connections per domain/subdomain. Is it possible to generate same report like…

Hello Is it possible to set up/add another firewall to an existing XG for HA, Active-Active or active-passive? The Virtual XG is hosted in Azure. We just want to fail-over automaticly. I've followed this one but it did not work. Sophos Firewall…

we are changing the network in our work, once we started to change IP address of primary Sophos to a different Ip in different subnet, the secondary became faulty. we have HA and configured well and working well too any clues?

During the HA,When sophos primary is down , And the secondary will be the primary would it take the same IP as the primary sophos or not because i am making the sophos as my firewall facing internet , so my devices will have a route to the primary…

I have a recurring issue where the Sophos Firewall will stop logging certain components. Going through my logs, I now see that it has stopped logging on April 25th. The System, Admin, Firewall and Application Filtering no longer have logs since April…

Is there a way either on the appliance or with Central where you can download an actual full configuration of the firewall for printing. We just went thru the stress of setting a replacement XG and we struggled with getting it restored. It would be nice…

Hi, I got two XGS 2100's where the base license is not subscribed, All other license are activated, not the Base. This gives me all kinds of routing and nat issues. Need help soon.

Hi On XG650, fwlog service is stopped. when I try to restart the service manually by command "service fwlog:start -ds nosync", service starts and immediately stops again. Here is what I see on fwlog.log when I try to restart the service: NOTICE…

Good day all.. I have a no-name Firewall running with pfSense and FW Certificate. As my new Sophos XGS87 Firewall does not support pfSense I want to import the existing FW Certificate into Sophos. Problem: as per Sophos website I have to import…

Good day all.. I hope this post finds you well.. I am totally new to Sophos and having issues to setup the Firewall. What Have I done: 1. booted the Firewall (XGS87) & connected to 172.16.16.16:4444 2. installed the new Firmware 3. rebooted…