• 18.5 MR2 to MR3 Upgrade broke HA cluster and node not updating

    LHerzog
    LHerzog
    3 XGS136 18.5 MR2 HA Clusters updated to MR3 2 OK 1 failed The failed cluster sent us mails that the upgrade failed but the primary node did upgrade to MR3. Then we received mails that HA has been disabled You are receiving this auto-generated…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Auxiliary not reachable on peer Management IP due to missing route

    Samuel Heinrich
    Samuel Heinrich
    SFOS 18.5.2 We've noticed that the peer mgmt IP is not reachable from certain subnets, if the traffic is routed via l3 switch. investigation showed, that the auxiliary appliance did not sync all routes from the primary, thus it's not reachable from…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS 18.5 MR2 - HA could not be enabled

    LHerzog
    LHerzog
    What am I doing wrong here? 1st. on the AUX node I went to HA and initiated HA as aux there, selected HA peer IP 10.1.178.5 2nd I went to the PRIMARY node and configured it as primary, selected HA peer IP 10.1.178.6 found this old post, so…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • BUG: "Fail back to primary device after it recovers"

    Samuel Heinrich
    Samuel Heinrich
    fyi In an A/S HA Setup. if the Auxiliary is active and you check the box " Fail back to primary device after it recovers ", it will always failback to the auxiliary and not to the primary. basically makes the auxiliary the preferred appliance. to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG Auxiliary boots wrong SFOS Version

    Samuel Heinrich
    Samuel Heinrich
    our customer replaced the Auxilary device in a XG A/S Cluster. The primary XG runs 18.5.1 and has no other software in the second boot partition the aux appliance was flashed with 18.5.1 but during the initial setup it automatically installed 18…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • System services stuck on HA page

    David_
    David_
    I see this has happened to a few people before where you are setting up HA or have setup HA and for some reason when you click on the System services menu it gets stuck on the HA page and won't let you get past it. I have 2 x brand new XGS2300's to configure…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SFOS HA Cluster Primary hangs without Failover

    Samuel Heinrich
    Samuel Heinrich
    our customer has a HA Cluster containing 2x SG330 Rev 1 running SFOS 18.5.1 MR-1-Build326. within the same week the primary devices failed and did not failover to the auxiliary. It was necessary to manual power off the primary to trigger a failover to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • High availablity TCP port 2600

    SGH
    SGH
    We have 2x XGS2100 (SFOS 18.5.2 MR-2-Build380) in High availablity in (Active-Passive) They have a Dedicated HA link Dedicated peer HA link IPv4 address 192.168.10.2 Dedicated peer HA link IPv4 address 192.168.10.1 When I look in Log viewer…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • HA Peer does not start

    EinMarco_DE
    EinMarco_DE
    Hey there, I´ve set up a Sophos XG cluster with 2 Sophos VMs. After the init the peer VM restarted but never came up. At a look at the console I saw this: A simple restart of the VM doesn´t change anything. How can I fix that? A memory and disk…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • How to backup a HA cluster to a Disaster Recovery Site

    Roberto Sanchez
    Roberto Sanchez
    Hi We currently have two XG 550 v18 configured in HA Active-Passive mode at our DataCenter (DTC). We also have another site available in case of disaster (DRS) The question is if there is a way to have another XG in the DRS, synchronised with the HA…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG135 HA Error

    Galperti do Brasil
    Galperti do Brasil
    Hi everyone, I have two XG135 boxes and when I try to activate the HA I get the message "Firmware version mismatch with peer device". All boxes have the same firmware version: SFOS 18.5.1 MR-1-Build326. Any suggestions to fix? Thanks
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Active - Active HA link configuration

    Carlos Carrasquillo
    Carlos Carrasquillo
    I can't find a straight answer so I'm posting this. We normally set up Active-Passive firewalls, but we are doing a small data center install with XGS2100 with Active-Active. The data center has already configured two WAN data drops for us. Since we are…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG430 SFOS 17.5.15 MR 15 sending mails backdated as far as 4 years ago.

    Andrew Ding
    Andrew Ding
    Hi Guys, Just wanted to check with the community, whether anyone has faced such an issue before. Recently my secondary firewall (HA-Active-Active) went into "Fail Safe" mode and support suggested me to perform a factory reset. Upon factory reset…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Auxiliary Device Not Accessible from GUI.

    Murad Hussain
    Murad Hussain
    Greeting, Please guide me in resolving the issue. Current environment (Active-Passive with version 18.5 and model XG330): Dedicated HA Link Ports connected directly. For Primary Firewall HA dedicated port is 7, assigned IP is 12.28.1.254/24…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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