Is there any update on bug NC-87666? I don't see it listed in the Sophos bug list, under the "Sophos Firewall" section, located here: https://docs.sophos.com/support/kil/index.html Here's a link to the old forum post on the matter: https://community…

I have a situation where I have an XGS 2100 on-hand for client A, but they don't need it installed right away. I have another XGS 2100 on order for client B, but it is not going to arrive in time for when they need it installed. I would like to setup…

Hi there, We have a well working v18.5.2 in use here. We would need a recommendation to upgrade to v19.xx. Should this be done, if so, what should be considered when upgrading from v18.5.2 to v19.xx? Thanks for your help and hints. Thanks StefanS

I'm just trying to get clarification on what constitutes a "full" number increase (v18 to v19, for example), versus a "half" increase (v19.0 to v19.5, for example). Trying to decide if we should be going forward with v19.0.x vs. v19.5.x. Is it just minor…

Hi all. I have to install a XG107w at the office and, somehow, export the configuration of the VPN part of a XG125w and import it. I need the same users and also avoid at all costs the installation of a new connection in the client side. I need…

Hi All, i would like to submit for all uf us my issue while exporting the configuration from xg 330 and imported to vm sophos xg and there are only 39 rule got imported out of 45, ipsec tunn not got imported no static routes got imported , after with…

Here is the logs as well under /log/u2d.log DEBUG 2022-10-08 04:52:37Z [14462]: Received md5sum : 87b1da28f8b17ac15df58af0a4a16011 DEBUG 2022-10-08 04:52:37Z [14462]: Received module : sysupdate DEBUG 2022-10-08 04:52:37Z [14462]: Received cv : 0 DEBUG…

I want to add a bunch of IPHOST entries (over 150), so I thought the fastest way would be export the IPHOSTS config, add the new entries, and import it back. I was able to easily export and edit, but when I try to import the .tar file, it keeps saying…

Hi folks, looking for some guidance on the subject. My XG115W occasionally fails, different issues each time. Last nigh was a concern because the WAN interface failed, no light and restart did not fix the issue. I had to remove and restore the power…

Couldn't set the secure storage master key

hi all, i have 2 XG750 running v16.05.9 CMR-8 on HA Q1. can i upgrade directly to v17.5 or i have to go v17.0, then to v17.5 ? thanks in advance newbie in sophos

Hello, where i can find logs regarding backup/restore operation (with secure master key set)? Thanks.

A NAT rule has made the firewall admin ui inaccessible. Firewall still passes traffic and CLI is accessible via local console. How can we restore / revert to the last previsou backup via CLI?

Hi, does anyone know if it is possible to delete a configuration part with an XML configuration import? For example: add new VLAN and remove old ones? Using API is not an option in our scenario. Kind regards, Sebastian

Hi im am Looking for a way to perform automatic firmware updates on a sophos firewall. Is there a way to set a certain time in the firewall where it regulary checks for updates and installs them if nessesary? And another question does the automatic…

hi, i have upgraded XG430 to v19, but after upgrade i am having following issues: Issue1: some user are getting authenticated via stas while few not. those user are not visible in show live users. nor i m able to see his request on firewall. after many…

HI, I have checked for update in sophos current version is 18.5.4 need to upgrade 19.0.0 when i checked for new firmware its not showing . please help

Hello Is anyone else getting New firmware ready for installation emails from their firewalls? I have gotten 3 or 4 emails from each firewall so far in the last 24hours.

I am migrating from a firewall of another brand but they have 16000 objects created, how can I add it to firewall xg by cli? Is there any option to pass this configuration through a script? Regards,

Hi, Does anyone know the urls , ports ect that Sophos XG uses to update / Download the devices firmware to the XG device ? I keep getting a failed error. It is not set to managed by the manager and DNS works.

Hello everyone, What are the differences between these 2 ? In each of the following scenario, which of these 2 features should I be using? Factory Reset ? [Bare Metal] Replacing NIC(s) and (or) upgrading CPU ? [VM] Modifying VM's virtual…

hello we have noticed that patterns updates has not been updated since Aug 11 2022 ?? AP Firmware 11.0.019 - 12:28:33, Jul 12 2022 Success ATP 1.0.0427 - 09:53:44, Aug 10 2022 Success…

Hi , i have a Sophos firewall version XG106 (SFOS 18.5.4 MR-4- but i can not setup back up with email and i receive the bellow error , i have same configuration on other firewalls on other branches and just this one doesn't works Update backup schedule…

Hi, from time to time we have need to restore XG/XGS configuration from backup to different model. I got information that two things are impossible: - restoring configuration to different model (this is doable on some other vendors boxes where you…

It keeps reversing back to 17.5 when we upgrade to 19.