Hallo Zusammen, wir haben folgendes Problem mit unserem WLAN. Wer haben an zwei Standorten die über RED 20 Angebunden sind APX320 und die RED20 WIFI Module im Einsatz. Nach einem Neustart der FW (XGS 136) waren die RED20 WIFI Module APs nicht mehr…

Hi, Im working in retail company and last 2 days ago we faced an issue wherein our client could not communicate with the server located in the same LAN. Once you put the RED50 connection will hang and sometimes very slow. But without the RED50 and putting…

Hi, I had an issue in this scenario: XGS with SFOS 19.0.1 MR-1-Build365 + 2 RED60, Server W2012R2. The REDs operation mode is set Standard/unified; REDs are in a RED Zone. Each RED as it's own DHCP range (set in Network|DHCP (to be able to add static…

Hi Sophos Community, I am in trouble trying to send the Internet traffic of the client or branch site to the server-site or head office. The RED tunnel between two XGs is working correctly between Lan-Server and Lan-Client. However, I need to move…

I can't make sense of this issue, any help / ideas would be much appreciated because i feel like I'm taking crazy pills <insert Mugatu> I have the following setup: XGS 2100 Site 1 (Latest Firmware) SG 115 Site 2 The sites are connected via…

Bonjour Apres mise a jour firmware un red20 ne peux pas connecte j ai essaye de supprime et ajoute a nouveaux mais le même problème merci de me communique le unclock code n serie R20003BYP6RFY6E jai d'autre site 1 site RED 20 et 9 site red 15…

Hi, I would like to report an issue that we are facing and its happening frequently now. In our store we have POS and Server connected via LAN. This POS it will send an updated sales transaction to the server. Our issue after sometimes POS or files…

When Sophos will match competition with their RED offering like: - QoS - Web filtering Sophos was first to market with this type of device but now competition is doing far more ‍♂️

Hello, everyone, I have a problem. Device in Head Office: XG 230 (SFOS 18.5.4 MR-4-Build418) Branch Office Device: XGS 116 (SFOS 19.0.0 GA-Build317) After I updated the firmware in head office, the RED interface between head office and branch office…

Hi, I have an eye on our XG DHCP and while dumping DHCP Traffic I found that on 3 currently offline REDs that are configured as Split/Transparent, send out DHCP Requests all the time. They are offline for days. 15:18:55.503884 reds30, OUT: Out 00…

Hi all, our SD-RED 20 with 3G/4G expansion wont fall-back to LTE connection. In the XGS config page I even can´t see if there is a LTE connection or not. SIM card is without PIN and is working with a Huawei E3372 without any issues. Setup done via WAN…

Hi, We just upgraded an XGS126w which went fine but also had a RED 15w connected We then updated the RED firmware to 3.0.008 Since the upgrade on Sunday the RED is dropping all the time as soon as there is any traffic on it. We were not using…

Hey folks, I have 2 XG 310 in an active-active HA. When failover occurs (Primary goes down), the RED tunnel goes down and there is no failover for the RED tunnel. I need to disable and re-enable the RED tunnel... Is it the correct behavior in…

Hi, I've recently setup a HA active/passive pair of virtual XG firewalls running in VMware, with a branch office setup with a RED tunnel to the HA pair. Every time we trigger failover between the HA firewalls (ie rebooting or when I upgraded the firmware…

I have two sites that use RED devices to link back to our central office; one site uses a RED 15, the other a RED 50. Both sites are configured to operate in "Standard/unified" mode. The RED 50 is set to Switchport mode "Switch". At both sites, I also…

Hi, I know the question was the same for RED15s, but maybe Sophos has added a PPPoE function for newer SD-REDs?

I have a problem with SD RED 20. In XG210 for RED interface after boot new SD RED, i have this: Couldn't update the firmware. Reset the RED to factory configuration. If the error persists, contact support.

Hi All. I'm using XG (ver 18) and currently have a few RED15's setup and working fine. Just had a new SD-RED60 and I cant get it to connect up, do you set it up in the same way as you would a RED15 or different as its as SD-RED 60 ? On the device…

Hi, I can't remove the RED device my sophos XG device. On System services, RED menu; when i want to turn on red status i get error like below I wanted to delete and re-add the red device on the device.

Hi, I have an email alert saying that my RED was down. Its a RED 20 connected to my XG 125w Firewall running the latest v19 firmware. I thought it would just show as down when logged into my firewall and viewing the RED interfaces but its actually…

Why VPN and RED dont work when date is not current in both server and client?

Hello, an alias address has been set up on the LAN interface. This alias address can be reached from the LAN and via VPN connections (ping). This network cannot be reached via a Sophos RED at a secondary site. However, according to Policy Tester…

Hi, I tested Sophos XG Home and also XG trial (client and server both software VMs), but with both RED tunnel dont work. No L2, no VLANS, only L3. I have also hardware XG86. When I use XG86 as server and XG Home (software) as client, all works …

Hello Community, I have a Sophos Firewall (SFOS 19) which have a RED Tunnel to another Sophos Firewall (also SFOS 19). OSPF is in general working, but every few minutes both firewalls the Firewall initiates a new election, that will cause a interruption…

Hello, i have a problem and i hope you can help me: 1) I have a zone called >RED, with my REDs in branch offices (Ip-network: 192.168.41.1/24) 2) I have some destinitions which are connected with IP-Sec connections (IP-Network: 172.30.200.0/24…