• IPv6 Gateway constantly failing

    LHerzog
    LHerzog
    I need some help to understand why this firewalls IPv6 gateway is constantly reported as failed. It's XGS126 with SFOS 20.0.1 Because of that Gateway errors I reconfigured it from being an active gateway to a backup failover gateway only. I have…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Keep alive interval of a wan interface XGS116

    Eva Pavli
    Eva Pavli
    Hello, I need your kind assistance regarding a new Sophos XGS116 that I am using. Can you please tell me how to set the keep alive interval of a wan interface? It is set to ping at 8.8.8.8 but I do not know the interval of pings, how often they are. …
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall - Gateway down but Interface Connected

    LuZ
    LuZ
    Hi all, I rarely work with Sophos Firewalls and haven't ever had to do much on them before, but having recently logged in to one I found that on the 'Control Centre' page that 'Interfaces' is highlighted orange. When I then select 'Interfaces' it…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • load balancing feature is not working and my users are Nat from the same ISP whenever they connected

    Muhammad Alyas Qaisar
    Muhammad Alyas Qaisar
    Dear Sir I have configured two ISP on two different ports of firewall providing the internet facility through Sophos Firewall. I am using the firewall load balancing features by assigning the weightage of 2:1 to both the ISP's. But load balancing feature…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • After adding a second WAN link, Internet goes down

    Daniel Shirato
    Daniel Shirato
    Hi everybody! Now we have a second WAN link (DHCP) and I‘m following the instructions: https://doc.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Routing/Gateways/RoutingConfigureGatewayBalancing/index.html …
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos DSL Module at XGS 2100

    Dennis Wauer
    Dennis Wauer
    Hi there, I have one question related on the DSL Module , we configured everything like it should be - the connection works fine. But we have a small issue, that it shows the interface under Control Panel / System always as down. I remember something…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Connecting two Cores

    JSP_1970
    JSP_1970
    In preparation for a Network upgrade (which we are also re-subnetting the entire network) I'd like to connect our new core to our XG 550 on a newly installed 10G port on a separate subnet. The existing is on a 1G 10.10.x.x /24 the new will be on 10.16…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAN interface keeps going down every one / two Hours or so days. It started earlier this week and I can't find a reason why it happens. Once I reboot the router/ Firewal, it comes back up.

    NSC NSC
    NSC NSC
    WAN interface keeps going down every one /two Hours or so days. It started earlier this week and I can't find a reason why it happens. Once I reboot the router, it comes back up.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Multiple WAN IP's through Comcast Fiber EDI L3 Block

    Joel Peluchette
    Joel Peluchette
    We are currently being provided a block of 5 static IP's through our Comcast Fiber EDI connection with Comcast providing us (2) ranges of IP's. We get an L3 range and a Usable range. My understanding of this is to allow easier troubleshooting of the Comcast…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS 116 loses WAN connection after a few hours of normal operation

    David FM
    David FM
    In our production environment we have replaced our old firewall with a Sophos XGS 116. We have replicated the rules we had in our old firewall and everything seems to be going well: our applications are accessible, we can manage our databases... in short…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Routing 2nd Public IP to another router

    Felix Burkhard
    Felix Burkhard
    Hi We have a fibre link from our ISP with a static IP and a secondary / extra range of public IPs. Public IP: 100.100.100.62 (numbers made up) with GW 100.100.100.61 - This is the primary IP we use. We also have a set of secondary public IPs on…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Secondary link not working when primary link down

    oriens global
    oriens global
    Dear Mate, I've two links one is a static IP address another is a PPPoE connection, both links are ACTIVE connections, whenever a static IP link is down, the PPPoE connection is not working properly, it's very slow but that pppoe link is 400mbps line…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Firewall can't switch on backup connection

    Kacper Zontek
    Kacper Zontek
    Hello, I have a problem with the backup link in Sophos. We received an LTE link that works and has the correct address set. The "Type" options were set to "Backup" and the "Activate on failure of" rule was set to the main link. The problem is that when…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Two ISP one Sophos

    Kaeyana
    Kaeyana
    hello, I have one ISP I am using which is a dedicated 30/30mbps but the speed connection is really poor so I just want to use another ISP which will give me a 10/10 dedicated internet connection. So what I want to ask is that can I merge both the ISP…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • WAN Link Manager failover precedence

    Mitch Turner
    Mitch Turner
    The failover rule for a WAN link only allows for failover to "any available gateway." What if I want it to fail to a specific gateway, one that is active all the time? I have 3 WAN connections--these are ALL active connections ALL the time. Fios 1000…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Dual WAN ports both active, TRACERT only uses one port

    Peter Gilvarry
    Peter Gilvarry
    I have Ports 2 and Port 4 configured as WAN, both active with weighting of 1. Both are connected to Comcast BUT separate internet connections, one is from my house, one from next door. It appears by Speed Testing that both are passing download traffic…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Two internet connections on Sophos XG 135

    Eugene Tykhonov1
    Eugene Tykhonov1
    Greeting SOPHOS Comunity, I am looking for some help configuring routing on a Sophos XG 135 SFOS 19.0.0 GA-Build317. I don’t work on firewalls often, so I apologize if some terms are incorrect. I did find https://community.sophos.com/utm-firewall…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • WAN Port Frequently gets Down and automatically

    Tharindu Premarathne
    Tharindu Premarathne
    One of Our customers using Sophos XG 230 V 19.0.0 firewall and configured 03 WAN links (One for backup and Two for Active-Active Load Balancing) but after the configuration one of the Active-active links went frequently and sometimes it always indicated…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 2. WAN failure kills outgoing network

    DAENG
    DAENG
    Hello, I have 2 WAN port as long both are working everthing is ok. But as soon my 2. Fritzbox is dead (Cable Fritzbox fails like once a year, but thats another story) there is no regular outgoing network anymore. In WAN Manager both are ok, in the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Anyone have Starlink working with an XG/XGS?

    Trevor Foley
    Trevor Foley
    There was a previous thread around a year ago where Casey Luchsinger was having issues getting a Starlink device working on an XG. The thread showed no resolution. One of our customers has ordered a Starlink service (to our surprise). Has anyone successfully…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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