• SOPHOS web service issue

    Vivek Kumar3
    Vivek Kumar3
    Hello I have SOPHOS XG 19.0.1 firmware which i have upgraded version due to facing issue, one web which was working earlier suddenly stop to work and not getting access from the public network. I took support from tech, but they also not able to understand…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't get MS Always-on-VPN working over XG

    jmangan
    jmangan
    I'm migrating from Sophos UTM to Sophos XG ( SFOS 19.5.0 GA-Build197 ) and I cannot get my work machine, which uses MS Alwys-on-VPN, to conmnect when I switch between the UTM and the XG. On the XG: Port 1 is the LAN, Port 2 is the WAN. I have a work…
    • Answered
    • over 1 year ago
    • Sophos Firewall
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  • FTPS, without NAT (DMZ-LAN) no TLS connection established on Port 21 possible.

    StefanS
    StefanS
    Hi there, I'm struggling with a problem that i don't really understand. In the DMZ is SFTPGo App, which provides a FTPS server. From external (NAT) through port 21, works TLS or unencrypted connection. From internal, although test LAN DMZ to SV is set…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Bitdefender VPN clients still blocked after adding vpn protocols access thru firewall?

    Darrell Webster
    Darrell Webster
    After adding firewall rule to allow protocols , Bitdefender vpn clients on desktops still fail, live logs show no blocking of the protocols after the rule addition also? Has anyone experienced this issue previously and resolved it?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG and Adguard Home on Docker Synology

    Adam Adamek
    Adam Adamek
    I have a synology server at home with adguard home. I created the rules in sophos xg (I think I missed something) because when the lan connection uses the ip of the synology server where adguard is, I can't access the website, when I change the dns server…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • ACL Violation when attempting WAN to LAN NAT v19.5.0

    Hugh Beavis
    Hugh Beavis
    Hello I have searched and can see others have this issue, however none of the solutions have worked for me so far. I have followed the steps at https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos V19.5 - No SNAT but still running ?

    Vu Xuan
    Vu Xuan
    Hello, I'm using XG135 with latest firmware SFOS 19.5.0 GA-Build197. My fw rule for outgoing traffic to Internet like this (rule ID 10): When I look into NAT rule, I see that the SNAT rule for outgoing traffic to Internet has the number of usage…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • LAN user cant access internal web server through public IP

    Shakir HUsain
    Shakir HUsain
    Public user are accessing local URL (http://117.x.x.x:3000) successfully, but internal LAN user (192.168.16.10) want to access by public IP , but cant access URL : http ://117.x.x.x:3000, what is the solution,
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Deleting Unused Rules from XG450

    Stu Mills
    Stu Mills
    Hi, I need to tidy the unused rules (63) However can I just delete them? As I am not sure whether these are connected to other processes, it's the same for the NAT rules.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • From few day "Invalid traffic - Could not associate packet to any connection"

    malachite
    malachite
    Hello, I've been detecting a strange behavior on an xgs 2300 (SFOS 19.0.1 MR-1-Build365) for a few days. At first the connections of some PCs to an IP seem to work but then I start to log a series of errors such as "Invalid traffic" (I attach a screenshot…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Access system from LAN by usig DHCP ip address

    Sophos User4602
    Sophos User4602
    Dear Sir, I have biometric device which connects to WIFI and IP is released by DHCP in sophos XG 310 firewall. It does not ping to this IP from LAN network, nether i am able to access this device using this dhcp released IP address from browser.. How…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't reach certain public servers

    Todd Glassburn
    Todd Glassburn
    I have multiple pieces of software behind my Sophos that try to reach out to their public servers (usually http port 80), but always return an error stating the host failed to respond. In general, the devices behind this Sophos don't have any problems…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to access vlans from main network

    Chris Mottershead
    Chris Mottershead
    I have 2 Vlans on my network, 1 for voip and one for manageing devices such as swithces and accesspoints. until recently i was using a different router and that worked fine however sincce switching i am unable to access the vlans on th email network…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Pix-Star digital photo frame can't get to the internet

    dsurfer
    dsurfer
    This is on the XG106w (SFOS 19.0.1 MR-1-Build365) I have a client that has a Pix-Star digital photo frame that can't see the internet when connected to WiFi. I knew something was blocking it but didn't know what, so I had created a bypass rule for the…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS 136 blocking Dlubal RFEM

    shdan
    shdan
    Hi! I'm new here and this is my first post. I'n running SFOS 19.5.0 GA-Build197 and I have an app (Dlubal RFEM 6.02.0045) being blocked by Sophos XGS 136. In Log Viewer, I can not locate any logs related to this blocking. I know that Sophos is…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Could not associate packet to any connection.

    Karim Toumi
    Karim Toumi
    I have the XGS 136 firewall, SFOS 19.0.1 MR-1-Build365 , I have a problem connecting the local network to the DMZ . Users get invalid traffic. and the server ( Odoo ) stops responding , and this issue happened more with users who have Laptop HP -15- DY…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Strange Firewall rules or something not understood

    Thierry MICHELS
    Thierry MICHELS
    My goal is to install a telephony server in the LAN. This server must be accessible from the internet with a number of protocols here (PRO_Starface). To prepare this I created a NAT rule and a firewall rule to access this server from internet. Just…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Help! NAT that works on UTM9 not working on SF/XG.

    DS7109
    DS7109
    Hi, hoping someone can help. Apologies for the long post. *** This looks like a repost from another user but for some reason when I logged in to the community recently it set up a new account for me. I am the OP of this thread** ALSO, Although in…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to update PS5 games - "Invalid traffic" - conntrack

    JerryPlagge
    JerryPlagge
    I have a problem with our PS5. We are unable to download updates to software. Initially this was failing when it was connected via WiFi using Sophos hotspots. I connected it via a wire and it worked, for about a day. I am pretty sure that my issue is…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG115 Firewall and 1to1 NAT

    Thierry MICHELS
    Thierry MICHELS
    Hi There, I’m new in the Sophos world and I have some trouble configuring 1to1 NAT. My case: XG115 Firewall (XG115 (SFOS 19.0.1 MR-1-Build365), 1 Server in the LAN (no DMZ), 1 public address for this Server. I want to access my Server from Internet…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall and SQL Server Management to Azure SQL

    SGICT
    SGICT
    Hi, I have Sophos Firewall v19 and a internally computer that needs to connect to Azure SQL using SQL Server Management tool. If I create a rule that allows the computer outbound on destination ANY service, it connects, great. I want to lock it…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Configure two WAN for WIFI zone

    Authorized
    Authorized
    Added second WAN zone network port5 ipv4 192.168.101.2/27 gateway ip 192.168.101.1 SSID new network DHCP Firewall Rule WAN link manager information able to connect Tablet to Wifi and i get DCHP release result block firewall…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG 85 and 105 not resolving specific hostname

    Sulpasso
    Sulpasso
    Greetings guys, Hope you all doing well, I'm running Sophos XG 85 and 105 at: XG105 (SFOS 17.5.17 MR-17-Build837) XG85 (SFOS 17.5.17 MR-17-Build837) I have multiple network environments where I use Sophos Firewalls XG 85 and 105. When I try…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Configure firewall rules for users object

    Goldy_01
    Goldy_01
    Hi every body/ I'm no familiar with XG so much (I have UTM). Is it possible to configure rules in firewall in XG to use "user" or "user group"? The XG gets the user list thru active director. My goal is to create a firewall rule based on users group…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • 2 wan connections unable to access static ip's on one from main lan but can from outside

    Chris Mottershead
    Chris Mottershead
    I have 2 wan connections 1 FTTP with 1 static ip and 1 FTTC with 6 static ip's, i have set up some nat rules for the main connection (FTTP) and they are accessable from inside the lan, i have also tried to setup some nat rules for 2 of the 6 ip's on FTTC…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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