Hi guys, So our xg210 randomly crashed, weirdly enough the system logs shows the firewall booted in 8 seconds, which is obviously not normal. Checking the logs, about 38 seconds before the firewall went down, it updated the Wireless Protection patterns…

I just installed an XG 115 Rev 2 at a site and am starting configuration. After a factory reset and minimal setup, it is consistently getting 310 Mbps down and 45 Mbps up on on their cable modem https://omegle.onl/ https://vshare.onl/ . The previous Ubiquiti…

Has anyone experienced issues with their XG106 firewalls? We've had a number of them that start to freeze (no access to GUI) and the only way to get our clients up and running is to manually reboot them. Also, we've had a couple that after attempting…

We have at the moment a 100Mbit connection. Our ISP just offered us an upgrade to 300Mbit or 1000Mbit . I just want to make sure that the firewall won't be a bottleneck.

Just wondered if anyone had deployed an XGS unit yet, we're looking at a HA-pair of XGS2300's https://1921681254.mx/ https://100001.onl/ . Not sure if it's too early, or whether it's just the same XG platform we like a lot but with different hardware…

Besides unexpected reboots we had several crashes, disconnected WAN-Lines (we have 3) with our XG125. Sophos is not able to fix anything!!! They let time lapse away and close the ticket. But nothing was fixed. Before closing the ticket they phone me and…

Hello! For the last few weeks, I am "searching for the truth", about what is actually happening with my client XG86. The thing is, that we have very big losses in packets (over 20% when it works, when more losses occur my client is cut out from the…

Hello, we reinstalled our Sophos XG 550 Cluster recently an a temporary hardware, reimaged our old hardware that has gone through x updates. We transferred the configuration through the import/export function. The cluster ran the latest SFOS 18.5.2…

Hello, I have an XGS 116 appliance with no SSH access ans no COM access. I need to reboot it, but I don't if I should just unplug the power cord and then plug in again or if to press the power button for an specific amount of time. I couldn't find…

I have a XG230 in my network and for the last 2 weeks its been freezing. In freeze mode you can access the device from GUI or SSH,You cant even ping the firewall All i have to do is hard restart the device to use it I have logged in a ticket with…

The F1 fibre port on on my XGS 2100 doesn't come up after a reboot. I have 2 XGS 2100 units in active/passive HA mode, and if I reboot both, after they come back up, neither of the Fibre ports come back uu. Disconnecting the fibre patch from the…

Hi, Since, for some reason, I'm not being able to access my Sophos XGS appliance trough a webadmin or ssh conection, I'm trying to access the device with a serial connection with a console cable. I've followed this procediture: https://support…

Hi, We have a Sophos XGS appliance. After a reboot it has been stuck showing this message with a blue background on the browser everytime I try to access to the web admin console: "Firewall is starting. Please stand by while the system finishes loading…

Hi, Recently in my company we have had problems where the internet has stopped working and as a request we have had to reboot the firewall (Sophos XG V18) in order to resolve the issue. It happened last month and it happened again last week. I have…

Hello My box the XG115 freezes from time to time, sometimes there's no problem for a week, but on some days the box freezes up to three times a day. The firewall is used at home and there is not much traffic on it. I had this problem with the first…

A very good day to you Sir I hope you are safe and well I would like to kindly ask if a Realtek 2.5Gig RJ45 Network Card is compatible with the Sophos XG Firewall OS Is the Realtek RTL8125BG 2.5Gig RJ45 NIC Card compatible with the Sophos XG Firewall…

A very good day to you Sir I Hope you are safe and well I would like to ask a Question regarding a AMD RYZEN CPU Compatibility with the Sophos XG Firewall OS Software Is the AMD Ryzen 9 5900HX CPU Compatible with Sophos XG Firewall OS Software…

Hello, We have lot of XG 85 end XG 105 devices that comes to the end of life, so we bought a new ones. But the deployment of the new appliances on all branches offices may takes months. So, I'm asking if there is a grace period for 3 months or if…

Hi there, i got an XG105Rev3 cheap from Ebay and I reed that I have to Upgrade the RAM to at least 4 GB to Support the newset Firmware v18.5. I just ordered a Stick of 8 GB to Upgrade it to the whole potential. My question is: can i replace…

Hello, I currently have a SG230 with v9 firmware and a very old unit that is turned off. This is a 220 UTM. I would like to use this old hadware for some tests with XG firmware. - Do you think that this hardware is compatible with XG firmware? …

I like the packaging of the XGS. At least the small size unit 136 came in 100% cardboard box. Well done. The APX still come in a Box surrounded by plastic foam and even inside the white and blue "Design" box there is just an other type of plastic foam…

had this box in testing for months about 6 connected to my paid for sophos cloud, and my 2 other machines running full fat sophos intercept-x. first few builds on versions of 17.5 and early 18.* it would be stable. now on SFVH (SFOS 18.5.1 MR-1-Build326…

I get the impression that the SFP port is more for HA applications, but it now appears that our perfectly-sized XGS87 will be a port short if we get a second ISP. So the thought arises about buying an SFP copper module (say like https://www.fs.com/products…

Dear Community, Anynone have an idea regarding Sohos xg firewall software licensing I want to use more than 10 intel based hardware devices which license should I need. Thanks Sibtain khan

Hi, The device XG86 I believe was blue and hang when i received this device. Currently, I am tryna access and reset to default but it couldn't be turned on even after plugging in and out. Its constant on red colour. No matter I plug in the power,…