• Licensed XG 125w rev 3 Issues and replacement timing advise

    BrushTech
    BrushTech
    I've got a XG 125w rev 3 in production, that's licensed until 1/3/2025. I expected to replace it sometime in December but I've been seeing some rather odd behavior from it in the last 3 days. -The web gui from the LAN and from Central is even slower…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XG firewall 19.5.4 MR4 All traffic is Unscannable

    Cole F
    Cole F
    After safely powering everything down to do some unrelated maintenance, Before everything except ant-spam was all working fine. Upon restart the computer I had XG running on partially booted with a blank screen and higher than normal fan for about 30…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Poor TCP Download speed (Virtualized Sophos XG)

    Nabil R1
    Nabil R1
    Hi, I'm facing a strange issue that I am not sure how to debug/improve. I'm using a virtualized Sophos XG on a proxmox server. WAN is connected to a 2.5Gb capable ethernet, but ISP provides only 1Gb symetrical. What I see is : - iPerf3 with UDP is…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sopho XG Firewall in Azure ( Cannot access alias interface)

    Johnie Steve
    Johnie Steve
    As per diagram, I could access TCP port 1521 from clientVM with " telnet 192.168.100.5 1521" . But , I used "telnet 192.168.100.240 1521" , it cannot access. Why? I can ping and access this in on premise vsphere. but not in azure? Please any suggest…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XG230 and XG320

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, Could you pls share the specification of the model XG230 and XG320. Then If XG230 service support will gone on next years? what model should upgrade ? Thanks you all.
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XGS 87 Memory consumption

    G MAVOUNGOU MOUANDA
    G MAVOUNGOU MOUANDA
    Hi can you tell me why our Sophos is consumming too much memory ? No ssl inspection is configure. Even we unplug all network switchs, the sophos memory is + 80%. Need explanations
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • SFP connection

    sung jin woo
    sung jin woo
    can you please help me I'm having an issue regarding SFP connection of the Sophos firewall, brand model xgs 2300 i implement sub interface in the SFP port of the firewall all the rules and policy are correct i even test the internet connection it is working…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS 87 getting hot fast

    Vertical Technik
    Vertical Technik
    Good day all.... Does anyone use a Sophos XGS 87 and experiencing that the Firewall is getting very hot after shot time? My FW is running 30Min now and is already producing great heat, and I am just configuring the settings at the moment. THX for…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Reset XGS - First buy

    Fabien Francois
    Fabien Francois
    Hello people ! I am currently in possession of a XGS 136 that I just bought, and I want to make sure that it hasn’t been modified or tampered with any kind of hardware modification or software change. For that I wish to know if there is any way…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Trigkey G5

    William Kirkwood
    William Kirkwood
    I have a Trigkey G5 minpc with dual Intel NIC. I am unable to install SFOS 20 and can only get as far as the *SFOS Installer prompt then it just stays on a blank black screen. Anyone had any success installing SFOS on this device, how did you do it…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Why doesn't Sophos XG Software support EFI-Boot?

    espressodriven
    espressodriven
    Hi all, I recently bought a new server for my SophosXG which I run at home. Unfortunately I did forget that SophosXG still does not support EFI boot, so I did not think about that when purchasing the server. So now, because the device only supports…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Virtual Firewall on OCI

    Mayuresh Bhagwat
    Mayuresh Bhagwat
    One of my customer is migrating to OCI. They are interested in deploying Sophos Firewall to protect that infrastructure. I don't see any option or article that states that OCI is supported by Sophos. I know the KVM image comes in QCOW2 format, the exact…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • How to check the kind and version of the hard disk of an XG appliance?

    PAUL MORALES
    PAUL MORALES
    Hi Sophos Team, I need to know how to check the kind and version of the hard disk of an XG appliance? Cause a firewall hard disk was injured, so I need to replaceit Please let me know how to do ti. Thanks.
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Speed test slow on proxmox

    Manuele Orlandi
    Manuele Orlandi
    Hi all from yesterday finally I've FTTH. Here mi problem: If i test directly from the router (at the moment i've a double nat, waiting for parameters), i can reach 940Mb Down and 520Mb UP. If i test form sohopos, the down speed is less than 300Mb…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Reset button XGS 126 does nothing

    YYC
    YYC
    I have an XGS 126W. It has been sitting in a closet since end of 2022. At that time it had all the updates installed, not exactly sure what version. Now what it's out of the closet (no pun intended), I can't connect to it. No matter what port I connect…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Rack Mount Kit for Sophos XGS136

    Digit23
    Digit23
    Following up on this locked post: Rack Mount Kit for Sophos XGS 126 SKU: RMXZTCHAB P/N: XGSDT2RMPUR Yeah, you're right. Some [not so] clever person probably thought it was wise to put screws non-symmetrically on both sides of the router so you can't…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Unable to access Sophos firewall in Azure when a new interface is added.

    Arosh Lakshan Wijepala
    Arosh Lakshan Wijepala
    Hi, We have a vnet in azure with 2 address spaces 10.50.x.x and 10.90.x.x. We have deployed a sophos firewall there and added 2 subnets in 10.50.x.x as lan and wan networks. We also need to have 10.90.x.x network connected to the firewall. When we try…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • serial number in azure marketplace pay as you go

    Sadia Lin
    Sadia Lin
    Hi there, I purchased a sophos firewall instance from azure firewall. https://azuremarketplace.microsoft.com/en-us/marketplace/apps/sophos.sophos-xg-firewall-solution?tab=overview Where can I find the serial number?
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS 4G/5G LTE Options

    acs
    acs
    Hello My clients have a range of XGS107w and XGS 116/126 models, I understand the 126 models can accommodate an LTE module but what are people using for 4G/5G backup options on these lower spec routers? Any help would be greatly appreciated. Thank…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Azure virtual networks with sopho xg firewall

    johnie_PM
    johnie_PM
    i have two vnets in resource group. vnet1 network address is 192.168.0.0/16. Wan subnet is 192.168.100.0/24 Lan subnet is 192.168.200.0/24 Sopho Xg firewall is deploy in this subnet. Wan portB interface ip address is 192.168.100.4/24 and Lan portA…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Clear Memory without rebooting in Sophos XG

    Mitul Desai
    Mitul Desai
    Hi Community, Is there a way to clear memory (RAM) without rebooting in Sophos XG firewall? its firmware is SFOS 20.0. 0 Memory went up to 90% last week. We rebooted the Sophos XG firewall. Then, Memory came back to around 30%. Now it has been running…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Intel X710 10GbE SFP+ (passthrough) not detected

    Dark-Vex
    Dark-Vex
    Hello, I have a Minisforum MS-01 which have two Intel 2.5GbE and two Intel x710 SFP+. I'm using Proxmox and I did a PCIe passthrough of one x710 interface (tick/untick pass all feature doesn't matter) to Sophos XG v20 Virtual Machine. By doing an…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • VM with HA goes to failsafe mode on Synology Rackstation but works on HP Proliant with Unraid.

    Tanny
    Tanny
    I am trying to get HA up between two Sophos Firewall VM's. Both VMs are run using QEMU on the servers. The first VM is running on a HP Proliant Gen8 with Unraid . (I have been running a Sophos Firewall on this machine for several years) The second…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Firmware menu related device security

    Akshay Hegde
    Akshay Hegde
    1. Is there any option to disable Firmware Menu ---> Factory Reset option ? 2. Is there any option to disable COM port ? We're managing through cloud central. We Also want to disable these two option as its deployed in branch office.
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall X4B.NET GRE Tunnel

    RichardHughes1
    RichardHughes1
    Hello, I am still using Sophos UTM as my main firewall, but looking to transition over to the Sophos Firewall. I have the Sophos Firewall installed as a VM at the moment. I was wondering if anybody here would know if it is possible/know how to add a GRE…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • View related content throughout Sophos Firewall
  • More
  • Cancel
<>