• STAS - Users didn't show in the Live Users section.

    John Henry Vindas Carballo
    John Henry Vindas Carballo
    Hi all, I did configure STAS on a single DC. Communication between XG and DC it's working but some users didn't show up in the firewall. This means the firewall rules don't apply to him. AD Server: 128.128.128.28 XG appliance: 192.168.50.1 …
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Enabling "logoff detection", The firewall disconnect users after some minutes

    Herberth Alves
    Herberth Alves
    I have problem with STAS. When I enable the option "Logoff Detection" (follow this article: community.sophos.com/.../123020) in a few minutes all users are disconnected from firewall ("current users"). It is just possible to reconnect after each user…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • SSO authentication shows log in and out for users

    Alexander de la Guardia
    Alexander de la Guardia
    Hi everybody, i would like to know if it is normal to see in log that users authenticating via SSO continously logs in and out. I have this behavior in my network and sometimes its annoying, captive portal appears to som users and they are complayng.…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Can't see users on the groups I just import from AD.

    John Henry Vindas Carballo
    John Henry Vindas Carballo
    Hi all, I have setup a 210 with XG and STAS, I want to sync the users from the AD groups, I follow some guides but I can't see any user in any groups. I read some posts about this and they say all the users had to login into user portal so the XG…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • STAS missing AD users on XG Liver Users

    ecompo
    ecompo
    Hey guys, I've configured STAS in an AD environment. This AD environment has 5 DCs so I setup 4 DCs as the agents and 1 as the collector. Everything works just fine except only 1 user are always missing from the live users on XG and Collector…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG SSO IPv6 Issues

    JonathanBell
    JonathanBell
    We currently are utilizing STAS for transparent authentication to our Sophos XG firewalls. The issue we notice, is that all users are authenticated with their IPv4 address in STAS. Has anyone been able to transparently authenticate IPv6 and IPv4 users…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Use STAS to monitor users but still allow access to non-domain users.

    TonV
    TonV
    As the title says, is it possible to have STAS enabled for monitoring but still allow access to non-domain users to the internet without getting a captive portal page? And if this is possible, how should this be done rule wise?
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • User failed to login to firewall for one user

    Bill Roland
    Bill Roland
    I have a perplexing issue. I have STAS setup and working, all users are logged into the XG 210 firewall by STAS, except for one. If I delete him from the "users" table the next time he logs in, it works. But after he logs out and attempts to log back…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • STAS and eDirectory not working

    Peter Sicklinger
    Peter Sicklinger
    Hello community! I'm trying to set up Sophos XG in combination with a Novell eDirectory server in a virtual testing environment, as I plan to migrate our customers who are currently using Novell eDirectory and other firewall solutions to a combination…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • STAS Suite Communication between DC's and Opening Ports questions... PLEASE HELP!

    Jarrod Goetz
    Jarrod Goetz
    Reaching out to kind, wonderful, HELPFUL community! (Buttering you guys up) :-) IN all seriousness... I am hoping ANYONE can help me out answering a few (Possibly dumb) questions that I seem to not be able to get answers for. (been waiting over a week…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Authentication Problems... advice WANTED/NEEDED

    Jarrod Goetz
    Jarrod Goetz
    NEED HELP! Background: One-Man-Band IT guy (I do it all from Servers, Printers, PC, you name it... etc) So one of these "Jack of all trades, Master of none" type of guys. So needless to say, time is ALWAYS an issue, and I don't usually have time to constantly…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Clientless SSO STAS logoff detection vs dead entry timeout clarification needed

    Jarrod Goetz
    Jarrod Goetz
    Please bear with me, I am a 1-man IT band, and am NOT a "Firewall" guy. :-) Background: Simple Network: 2 Active Directory Domain controller Servers (for redundancy) w/ STAS Suite loaded on BOTH controllers. 1 XG Sophos Firewall XG 230 …
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • STAS Live Users shows mostly Administrator username instead of actual logged on users

    Charlton Gomes
    Charlton Gomes
    Hi all, I have been monitoring the Live Users on the STAS collector for logged in users. Here's my issue: When a user first logs on, his username along with the other relevant details appear, but after a few minutes his username appears as Administrator…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Can't authenticate against SSL VPN

    ScottBrown
    ScottBrown
    I have 8 different XG firewalls running 15/MR3. I can connect to the ssl vpn on all of them but 2. Those two are different from the others as they are running STAS. On both of those appliances authentication is configured for local, then AD authentication…
    • Answered
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • STAS problem with user authentication on XG v16

    Irvin ReynaldoRosario Vidal
    Irvin ReynaldoRosario Vidal
    Hi, I mount a VirtualLab with VM's with XG v16 on my workstation 3 VM's UTM, Windows 7 Pro 64bit and Windows Server 2008 R2 64bit... XG v16 with two interfaces LAN VMnet5 172.16.16.16 WAN VMnet2 (NAT) DHCP Windows 7 Workstatin LAN VMnet5 gets…
    • Answered
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • AD users can't login to user portal.

    Stefan Stefan
    Stefan Stefan
    I have imported my groups from the AD in my XG environment, but when I try to login I just get login errors. When I look at the logs it seems like XG can't get the information from the AD. At the moment I dont know what the issue might be. The last…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • STAS not authenticating to XG

    Gavin na
    Gavin na
    Hello all, First off great product... Problem my SSO is not working with STAS, even with all tests working and XG authentication server added and all ports open "5566,6060,6677" inbound outbound Live user list does populate and shows all AD users…
    • Answered
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • UTM SG450 seems to lose Internet connection with users

    RaulMedina
    RaulMedina
    We have the SG450 migrated to XG Firewall software, users began randomly to lose internet connection and have different error messages. Like those I'm attach here. Is it possible to tell me how to solve this big problem, because it is really frustrating…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall can't even do Windows integrated authentication?!

    Someone7272
    Someone7272
    We're trying to switch over to XG from UTM Home 9.4 after encountering an unresolvable problem which requires us to discontinue use of the product. I decided XG Home might be a good alternative... Until it became apparent that it can't seem to do an…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • STAS causing dropped packets?

    NealBellamy
    NealBellamy
    We have recently migrated from cyberoam. I had CTAS configured before and then re-deployed STAS. None of my firewall rules use Identity, however for about 2 minutes out of every 30-45 minutes my users have no connection to any other VLAN or LAN on the…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
  • STAS Configuration

    YannickScheiwiller
    YannickScheiwiller
    Hi I have the following problem: 2 Domain Controllers 1 Sophos XG on DC1 i have the STAS Suite installed on DC2 i have installed the STAS Agent now whenever i trie to test connectivity between agent <=> collector i get the following message…
    • over 8 years ago
    • Sophos Firewall
    • Discussions
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