• Machines from the filia company do not authenticate to the domain controller over the VPN.

    IvanildoGalvão
    IvanildoGalvão
    Hello everyone, I have a very strange problem with the scenario of a client, VPN closed ok, it has file traffic, system, ping, but active directory is having a problem. The branch machines do not authenticate to the headquarters AD server, in the Sophos…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS SSO at Branch Office

    Dan Becker1
    Dan Becker1
    Head Office has XG125 18.0.5. HO contains Active Directory Server. Branch Office has XG106 18.0.5 HO has STAS configured and working. Live users are reported in XG, all is working. BO can reach reach HO via server/client RED tunnel. BO user…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS Best Practice

    TI Silvestrin
    TI Silvestrin
    Hello, I have 2 DCs and 5 XG firewalls conected with a VPN. All my users, regardless the company, are appearing in all appliances. The question is: Can I have 5 STAS, each one answering to a specifyc network range and connected to it specyfic appliance…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • 1. IPSec Tunnel alle 2 Stunden Down/Up , 2. iE bringt Fehler am Außenstandort mit XG

    Mary Lou
    Mary Lou
    Hallo Liebe Community, ich habe seit gut einem halben Jahr massive Probleme mit einer meiner XGs. Ich muss zuerst sagen, dass ich von Sophos absolut null Ahnung hatte als ich zu meinem neuen AG kam und das Erste was man wollte ist die alten UTMs loswerden…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Authenticating AD Users and Match known Users

    Nad
    Nad
    Hello, We want Active directory users to get access to the internet through XG 230 Firewall running the latest Firmware. Current Setup: Using STAS on Windows Server All users were migrated from AD to Sophos Firewall rule created (attached…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Neue Clients haben erstmal keine Zugriff

    Support BSS
    Support BSS
    Hallo, wir haben ein XG210. Wenn sich ein Client in Netz genommen wird bekommt dieser eine IP von der XG (DHCP). Aber es scheint erstmal alles geblockt zu werden - der Client kann nichts machen (kein Ping, keine Webseite öffnen, ....) so als würde er…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS user logged out from one PC affects another?

    Rodrigo Silveira1
    Rodrigo Silveira1
    Hello, When using STAS , f one user is connected to two different computers, when he logs out from one computer, the firewall also logs him out from the other too? Example: I was logged to two PCs, 172.16.16.200 and 172.16.16.100. I intentionally…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS on a multiple domain environment

    Rodrigo Silveira1
    Rodrigo Silveira1
    Hi, We have a environment with 5 different domains, each domain with two or more DCs and all the domains have relation trust with each other, the problem is: When a user, eg, user01@domain1.local log on to a computer, then he logs off, and then the…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS and Windows Server

    gennari-dkt
    gennari-dkt
    Hi, in our company we have a Sophos XG310 (SFOS 18.0.4 MR-4) with STAT configured: we are using a Windows Server 2019 machine as a workstation for some users and at the same time there are many of them connected. From what I could see, only one user…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SSO STAS CANT CONNECT

    support support18
    support support18
    HI community I am using SSO , i have followed all the instruction on this website https://support.sophos.com/support/s/article/KB-000035732?language=en_US , but when i try to swap to the new rule i created specificaly for SSO with the option [ Match known…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • New XG Locks up Every 21 min

    Matt Ketteley
    Matt Ketteley
    We are installing a new XG 430. We have has a Sophos partner port all our rules over from our SG UTM. We made the cutover and all seemed fine, so we thought while we had the downtime we would update the XG to the latest version (18.0.4 MR-4). After…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS User Authentication

    nidz
    nidz
    Hi, I installed STAS in member server (Windows Server 2012 R2) not in the AD. It was working already and its getting the list of user from the AD but last 2 days suddenly the live user list in the SOPHOS XG show 3 or 4 only unlike before. It happens…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • User can't log in with STAS - XG 210 SFOS 17.5.14

    Jeysel Benetti Bueno
    Jeysel Benetti Bueno
    I have a problem that is bothering me for a couple of weeks now, we have an Windows Server 2012 R2 Standard with STAS SSO installed and configured, everything works fine(we have 50~ users), except for one specific user, that simply doesn't authenticate…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • User Authentication for web policies

    ecar13
    ecar13
    Deploying XG and trying hard to implement authentication using Kerberos/NTLM auth, but I find it to be very frustrating and causing internal traffic to be blocked. Considering switching to STAS. Anyone have experience implementing either/both on a 'standard…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS and DC

    AlessandroBlasi
    AlessandroBlasi
    Hello Everybody, We are moving from UTM to XG, now I'm the testing phase, and I'm having some issue with STAS and AD user authentication. For example, for a generic AD user, Authentication works occasionally, sometime everything run's well other times…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Why am I getting Internet Access Delay on Sophos XG v18 with STAS authentication?

    MrMojoRisin76
    MrMojoRisin76
    Greetings all, I have my Sophos XG 230 v18 setup to use STAS for Active Directory authentication using security groups for category based access. I also have a rule set up for a WiFi Network that doesn't match users and can't talk back to the regular…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Setup STAS Suite on a Member Server and need to know which firewall port to open on Domain Controller

    MrMojoRisin76
    MrMojoRisin76
    First, I wish Sophos would put out an article that explicitly states everything that needs to be done to get STAS working properly. Right now, it seems as though you have to piece together various articles in order to get this to work. My situation…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Sophos STAS "View Log" and "View Logging Events" errors

    MrMojoRisin76
    MrMojoRisin76
    Greetings, I setup Sophos STAS Suite on a member server in a 2 DC environment. I configured STAS to listen to one of the DC's for logons and logoffs. Everything appears to be working fine, but in the View Log and View Logging Events buttons in the STAS…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 310 STAS ISSUE

    gabriel ong
    gabriel ong
    Hi All, In our network, we installed the STAS (Version 2.2.3.0) client to the Domain Controller with less than 100 users previously the log off detection settings are enabled and suggested by our provider support to disable this and enable from the…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS not working properly on Domain Controller with multiple NICs

    Tech Centio
    Tech Centio
    Hi, I found that STAS is not working properly on Domain Controllers with multiple network interfaces attached (subnets). (nic#1 - 192.168.0.10/24) <DC> (nic#2 - 10.17.12.10/24) nic#1 is used for networking and nic#2 is used for iscsi for an example…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Users showing XG's IP address in Show Live Users

    Tam Ben-Jusu
    Tam Ben-Jusu
    I have an XG230 with STAS running on a Windows 2012 R2 domain controller. Some of the users listed in STAS are showing their ip address as that of the XG230 and not the correct ip address of the machine they are on. These users suffer from random…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS DC user login error logs!

    Serkan
    Serkan
    Hi; I'm having trouble with STAS dc connection. After users sign in to windows, the captive portal page appears. They can access the internet after logging in here. I'm getting errors that you see below in DC logs. How to solve this problem? "DCOM…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • User Authentication Delay after update to MR8

    SupunD
    SupunD
    HI, There is another issue after updating MR8, after upgrade it to MR8 it takes few minutes to connect AD users to the domain. when I log in to the PC network icon shows as limited connection after few minutes it became too normal. Before updating…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Logoff Detection & RDP

    Patrick Hindall
    Patrick Hindall
    Since the implementation of STAS SSO, we’ve had a problem with users being logged out of the firewall (logged out of STAS) when the user is connected to their workstation via RDP. Note, when the user is connected directly to the console of their workstation…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS - Administrator Live User

    M8ey
    M8ey
    Hi all, I am constantly hitting an issue with the administrator being the one logged into most PC's due to a service that runs periodically. I get this and I see other posts about it. I have set the administrator account up in the STAS exclusion…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
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