Hi, I have plan to migrate our Sophos Firewall XG310 to XGS2100 on this December. Existing SFOS : 20.0.2 MR-2-Build378 . I have watch this migration Techvid https://techvids.sophos.com/share/watch/tozUBTeL3Pkje85qz3Qngg And I did Device Compatibility…

I get confused with the password in the new SFOS. When setting the new appliance, it will ask you to set two passwords during the initial setup wizard. The first one is the Storage Master Key. I'm not sure what is this for and when we will need this…

Hi, I just bought a new XGS87, and after the initial setup, I cannot set up a secure storage master key. Later, I also realized that I could not create any users with an error message, which doesn't tell much info. I found a few posts on the…

Hi, I have SG230 running SFOS 19.0.1 Firmware with only Base Firewall as an active subscription. Now, I'm trying to backup the configuration but am unable to proceed because a secure storage master key must be created first. But I don't have the option…

Hi there, i have successfully reset the SSKM as described here. Reset secure storage master key - Sophos Firewall Created new backup and tried to restore it on replacement firewall. But i get the error message that the SSKM is wrong. Do i have to restart…

Hello, I cannot change Encryption password for local backup. tailf /log/applog.log /log/validationError.log ==> /log/applog.log <== Feb 06 19:24:38Z apiInterface:: Deleting Entity and Event for legacy mode base operation Feb 06 19:24:38Z Request type…

Hello, I hope you are well. I have an XG230 (SFOS 19.0.0 GA-Build317). I want to convert save and applied to Fortigate via Forticonverter. It doesn't work because the backup is encrypted with a password. How can I get a backup in clear (without password…

Couldn't set the secure storage master key

Hello, where i can find logs regarding backup/restore operation (with secure master key set)? Thanks.

Secure Storage Master Key I am very grateful that XG has the option to manage Administrator password complexity settings and User password complexity settings : /webconsole/webpages/index.jsp#74733 It is up to the site manager/admin to determine what…