• ssl vpn query

    Akash
    Akash
    I have a question about SSL VPN auto connect. Can the user receive an automatic connection to the SSL VPN after restarting their computer and connecting to the internet?
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos SSL VPN not using first gateway

    Werner Smit
    Werner Smit
    Good Day, We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home. We have two GWs Primary GW1: IP:154.x.x.x Backup GW2: IP:105.x.x.x One user is currently experiencing issues with their ISP…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Client can´t import configuration file

    Wellidy Almeida
    Wellidy Almeida
    I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the windows operating system and it works smoothly.…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS SSL VPN

    admin_idl
    admin_idl
    Hello, We are currently using an XGS firewall and would like to give users access to internal resources via SSL VPN. Several SSL VPN policies are available for this purpose. The users are in different groups and these are assigned to different SSL VPN…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN configuration

    Vanja Hornjak
    Vanja Hornjak
    Hi all, in SFOS 20.0.2 MR2 , the VPN portal has new options for download VPN configuration We are using community OpenVPN clients ver. 2.6.12. for windows clients , not using the OpenVPN Connect clients Which configuration we are supposed to download…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect won't function without VPN Portal enabled.

    Josh Rogalski
    Josh Rogalski
    We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • RA VPN connection issue with Russia Location

    Binary Support
    Binary Support
    we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection reset from gateway. connection is established…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • SSLVPN connection just stops responding

    Stuart James
    Stuart James
    I have this really strange problem where SSLVPN connections crash after 6pm. Setup as a full tunnel and works fine throughout the day and then at night time everything just dies. When first connecting to the VPN everything works fine for about a minute…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Username disappears in SSL VPN connection - XGS3100

    astiadmin
    astiadmin
    Hi all, I have a problem with - at the moment reportedly - two users. They can establish a VPN connection successfully and every works well. However after sometime the username information gets lost, i. e. the username field in the log is shown as empty…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Cannot use web proxy on port 3128 from SSLVPN

    EdmundSackbauer
    EdmundSackbauer
    Really strange, it used to work and I could use the interal web proxy on port 3128 when connected via SSL-VPN (not "full gateway", only my LAN network is routed via tunnel). Since a couple of months that is not working anymore. Tried checked different…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • No local DNS when connected to SSL VPN

    Joe Schmoe
    Joe Schmoe
    From my Android phone using openvpn and the ovpn config from my Sophos box, I can connect to my network. I can get to my servers from using their IP, but I cannot get hostnames to resolve. In System > Administration I have DNS turned on for VPN 10…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • SAP system not responding when connected on SLL VPN on a Starling network

    Anesu Dangarembwa
    Anesu Dangarembwa
    We have configured an ssl vpn, when we connect with a Starling network the Sophos connect is connecting normally but when we try to use SAP systems it's not responding after logging. The system will be slow to open. However if we connect the vpn with…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • VPN connection for outsiders

    RealDon1
    RealDon1
    I am trying to get users connected to my vpn, I have follow the ssl vpn setup guide however they are still unable to connect to my address which i had setup the ddns.What else is required to complete the setup, what am i missing? only time i am able to…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN users password need to expire automatically after specific days

    Kiran Jedhe
    Kiran Jedhe
    Hi, Is there any option for ssl vpn user password will expire after specific days. Note:don't suggest AD.
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • VPN Menu Missing from User Portal

    Tolga Erseker
    Tolga Erseker
    Hi there, I am using a Sophos XG 115 firewall. Yesterday the VPN stopped functioning after I installed the most recent firmware version MR-2-Build378 (20.0.2), and the VPN menu vanished from the user interface. I am able to download the Sophos Connect…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • How to make comply for PCI DSS SCan

    Simon Wilks
    Simon Wilks
    Afternoon I have a customer failing PCI DSS with the below. obviously all address the application ports, but how do I get on with the exposed SSL VPN ? (port 444) router = XGS2100 (SFOS 20.0.1 MR-1-Build342) any pointers please?
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • sophos xg125 vpn client with smartcard authentication

    Udo Wack
    Udo Wack
    Dear community, In our company, logging in to the domain will only be possible with a smart card and without entering a password in future. In our case, this is a Yubikey 5. Is there any way to integrate the SSL VPN clients via smartcard? Kind regards…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XGS - SSL VPN connection duration

    Sophos User3521
    Sophos User3521
    Sophos XGS (SFOS 20.0.1 MR-1-Build342) Is it possible to know the total time user has been connected to the vpn as I can only get the authentication and data transferred.
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • VPN config broken, no server_dn is NULL in SQL after restore

    Martin Walter
    Martin Walter
    I had to restore my firewall from a backup, and now I can't download SSL VPN config from the portal anymore. Checking the log I get the following error: /home/jenkins/root/workspace/OmC/CI_64/build_dir/target-x86_64_glibc/vpnportal-1/internal/vpndownload…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XGS4500 (SFOS 20.0.2 MR-2-Build378) after Firmware update from 20GA to MR2 stays dead

    Speedfish
    Speedfish
    Hello Sophos Community, we just updated two XGS4500 (in HA) to 20 MR2 and now the SSLVPN stays dead: After checking the admin interfance I logged into the shell: I used the command: service sslvpn:restart -ds nosync 503 Service Failed We don't…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XGS3300 MFA for SSL VPN

    MM the Admin
    MM the Admin
    Hey, is there a possibility to set up MFA for SSL VPN on the XGS 3300? Maybe even a SAML authentication with the MS authenticator? Can't find any infos on that in the documentation, neither can i find an optiuon the the admin panel. Can anyone…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • SFOS 20.0.2 SSL VPN connection problem only on work laptop

    FlashErickson
    FlashErickson
    Hey everyone, I was recently given a SG115 firewall to mess around with and installed SFOS on it. While learning how to use it I've setup an SSL VPN connection that works on every computer except for my work laptop, which oddly enough is able to connect…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • OTP Issues with several users

    Quallensaft
    Quallensaft
    Hello, sice some days we have the problem that with some users (will be more and more) OTP auth is failing: -> oath_totp_validate() failed for tokenid xxxxxxxxxxxxxxxxxxxxxx with error The OTP is not valid - OTP was working fine all the time before issues…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Using SG Firewall as a RED device

    admin_idl
    admin_idl
    Hello, can you continue to use the SGs at the secondary locations as RED devices with an XGS or should you switch to an SD-RED 20 or SD-RED 60? Thank you very much
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 8 hour disconnect

    mark vanderwaal
    mark vanderwaal
    We have a XGS210 using Sophos Connect and SSL VPN. After 8 hours users are getting disconnected. There has to be an authentication time out that is set for 28,800 seconds but I can't find it. Can someone point me in the right direction? I'd like to increase…
    • 4 months ago
    • Sophos Firewall
    • Discussions
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