Do we have to re-install SSL VPN clients after upgrade to v18 MR-3 from v17.5.12 ?

How can i set the max login fails for the vpn Client? Iam using Firewall XG and SSL-VPN (RemoteLogin/ Fernzugriff)

Hi Team, I tried to uninstall Sophos SSL VPN client 2.1 for being able to install the latest version of your VPN, Sophos Connect. What's the best way to do it silent, I used PDQ deploy for my deployment. can I get some help from someone on the Sophos…

We have the problem that when a user loses his SSL VPN connection (screen saver, laptop sleep, disconnect after 6h (new SSL certificate negotation?)) and when the user straight away uses the SSL VPN Connect pop-up window to reconnect, the user gets blocked…

Thu Nov 25 19:15:15 2021 MANAGEMENT: >STATE:1637847915,CONNECTED,SUCCESS,10.10.10.2,180.151.22.206,8443,192.168.1.27,23766 Thu Nov 25 19:15:56 2021 write TCP_CLIENT: Unknown error (code=10054) Thu Nov 25 19:15:56 2021 write TCP_CLIENT: Unknown error …

Hello! It is possible to change inside XG Firewall the IP adress that a SSL VPN connection will use? Client tries to access an IP address and it presents a time-out error. After the error the client makes the connection by another IP address. The IP address…

I have been trying to find out how to set up multifactor authentication with SSL VPN clients. Currently, our users provide the AD credentials and are able to authenticate but recently we have been tasked with added the MFA as well. Is the Microsoft Authenticator…

Hi, I have used the old SSL traffic light client for years now and it works fine. I am migrating over to XG and decided to give the Sophos connect client a go especially because it now supports Auto-connect for SSL VPNs. This is a big plus as with a…

Hello Everyone We came across this issue. We have a remote domain user that when he signs in to his PC we want to connect automatically to the SSL VPN Connection, I followed those steps in this link Add Sophos SSL VPN client to startup with automatic…

Good Day everyone! May I ask a question about the Sophos SSL VPN Client. One of our customer is using a vulnerability scan tool (Qualys) and reporting is showing me entries from clients with installed Sophos SSL VPN Client. Firewall Version is SFOS…

Hi, we have a customer he only whats to use his LANCOM VPN Client!!! ^^ So, we cant use the export file for the LANCOM VPN Client. (The LANCOM VPN Client dont know the filetype of the export) So he has to add all manuel. But there is some special…

Is there a way as an admin to download the SSL VPN and Config for a certain user? So they do not have to connect to the user portal themselves when we setup their laptops? Thanks, Fred

We have a customer where we’ve had to replace their Sophos router with a new XGS unit. They all have the SSL client installed on their laptops, however they are of course configured for the old router. I am hoping that there is a way we can push the…

I’m new to Sophos XGS devices. Our client prefers their devices and we’re replacing an old device their former MSP has locked down. All users have laptops out in the field with the ssl client pointing to the “old” device. I’ve configured the new XGS…

VPN Client is not connect connect to [AF_INET]196.218.121.70:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.

Hello, we've a new Sophos XG115 in our office. I've configured a SSL VPN Client with the IP Range 10.7.0.0/24 to connect via SSL client to the office which is working fine. Also we have a Site-to-Site IPSec VPN to our cloud opensense firewall…

We can't download SSL VPN client from user portal. We can see link to download when we click the link nothing happen. Please help

Hi guys! I was wondering if Sophos SSL VPN client has the possibility to automatically reconnect after the computer is restarted. We have several hosts that are outside the environment that we need to add to our domain, manually reconnect every…

Hi I logged into my XG125 firewall at the office and allowed update of firmware from 18.3 to latest 18.5 and found when I tried to connect using SSL VPN client from home, it failed to connect (it has been working fine for months until the firmware was…

I have a specific user that when he connects to our SSL VPN his traffic does not go through our firewall. When I do a "whats my ip" lookup it is his home IP address He cannot ping internal resources. Its so weird, because he authenticates…

I have a few users that are sporadically running into a weird issue when connected to my Sophos XG SSL VPN Client. They are able to work on the VPN Client for a random period of time (sometimes they are fine for days, sometimes the connection…

Hi, Is it possible for the vpn clients to have multiple policies? I would really like to combine the benefits of a always on VPN with a connect on demand VPN. The problem i find mostly with home working is users having limited exposure to…

We are migratiing a client from Sophos UTM to Sophos XG and at present they use the SSL VPN Client to connect to the UTM. As part of the migration we are looking to move to Sophos Connect 2.0 client so that we can push the software and configs out with…

Are the SSL VPN settings able to be changed without affecting currently deployed SSL VPN users? I'm looking to add a secondary DNS server. I would do the following: Configure -> VPN -> Show VPN settings -> IPv4 DNS -> <Change secondary to DNS IP> -…

I have a network with ~150 connections and with client-to-site vpn every new connection requires the import to be reconnected after our new associates leave our main campus. I just took over this network about 4 months ago and am still learning about…