Very good to all!!! Objective: It is needed that the “SSL VPN” connections of the clients, are allowed to connect through “Sophos Connect” through the main_gateway, and in case of failure of this, they can connect through the backup_gateway. Case…

I'm a pulling my hair trying to figure out why our SSL VPN users all of a sudden cannot access the network resources. For the most part I moved 99% of our users over to IPsec VPN setups but in some cases, like accessing from China, IPsec does not allow…

The SSL VPN client is not connecting immediately after installation and returns the error below We have just uninstalled the previous version of SSL client and re-installed the above. The last time a colleague installed a fresh OS on their machine, the…

Hi, Every month, when users change their Windows password, the VPN credentials do not update automatically. On the administration side, we have to delete the User, purge the AD users, and re-register them again. We have already tried setting the …

Hi. Anyone has configured Sophos XGS SSLVPN with Active Directory Authentication on AD with enumeration blocked? After configure Server on XGS I can authenticate and retrieve groups/users without problem... My problem appears when try to authenticate…

Hi, I have forced a rule where users has to vpn no matter what when they are outside our network domain. I was able to perform a file provisioning that auto connect users to VPN, however I still have one issue is that sometimes, before connecting…

Hi team , We have configured the SSL VPN in the firewall and allowed a single IP address in the permitted network resources, When we connect with VPN from other network, It will show the entire /24 network IP address as well as a single IP in the…

I have a question about SSL VPN auto connect. Can the user receive an automatic connection to the SSL VPN after restarting their computer and connecting to the internet?

I have XGS 116 with 20.0.1 MR-1-Build342. Using a MAC computer, gets the "File Import Error" error when connecting to VPN using Sophos Connect, the same config file is processed on the device with the windows operating system and it works smoothly.…

Hello, We are currently using an XGS firewall and would like to give users access to internal resources via SSL VPN. Several SSL VPN policies are available for this purpose. The users are in different groups and these are assigned to different SSL VPN…

Really strange, it used to work and I could use the interal web proxy on port 3128 when connected via SSL-VPN (not "full gateway", only my LAN network is routed via tunnel). Since a couple of months that is not working anymore. Tried checked different…

We have configured an ssl vpn, when we connect with a Starling network the Sophos connect is connecting normally but when we try to use SAP systems it's not responding after logging. The system will be slow to open. However if we connect the vpn with…

I am trying to get users connected to my vpn, I have follow the ssl vpn setup guide however they are still unable to connect to my address which i had setup the ddns.What else is required to complete the setup, what am i missing? only time i am able to…

Hey everyone, I was recently given a SG115 firewall to mess around with and installed SFOS on it. While learning how to use it I've setup an SSL VPN connection that works on every computer except for my work laptop, which oddly enough is able to connect…

We have a XGS210 using Sophos Connect and SSL VPN. After 8 hours users are getting disconnected. There has to be an authentication time out that is set for 28,800 seconds but I can't find it. Can someone point me in the right direction? I'd like to increase…

Hi, I've got a question about AD/LDAPS integration. Here's a quick rundown of the situation: -I have a client with an XGS116 (SFOS 19.5.2 MR-2-Build624). -Employees are currently using the Remote access SSL VPN to log into an RDS server with the Sophos…

Dear Support, If having XG210 ( SFOS 17.5.15 MR-15 ) with SSL VPN pattern current version ( 1.0.008 - 05:32:30, Sep 11 2020) Using the web interface, can a manual pattern upgrade to the version ( sslvpn_1.02_1.0.009.tar.gz.sig ) occurs without any…

Hi, I've deployed doznes of SSL VPN clients, having DNS set to on-premises AD LAN DNS server 10.1.1.10 in General SSL VPN settings for all clients. Now when client with laptop connects to SSL VPN, I can see his/her default DNS resolving goes through…

Hi, My client already use a radius server for authenticated they users. Actually, only the switch contact the radius. I would like to do the following but I don't know if it's possible: Est-il possible de configurer le portail VPN pour que l'utilisateur…

Hello, I am experiencing the issues listed in NC-120119 when I am using TCP mode for my SSL VPNs. I have a select number of users who I required to get a static IP address, however when they are connected, if they change network type and it tries…

So we are moving away from Citrix for our remote access. However we still need to access some applications internally. I have been working on trying to implement this using Entra App Proxy and the Web Client. This has proved to be an unsolvable nightmare…

Hey there, on old SUM Firewalls there was an SSL VPN Installer incl. configuration on Userportal. When you have installed this, you got an openvpn.cfg file and the user certificate. I have changed our Firewall to an XGS and now i need the new…

Hi Guys, I need help with this issue, have tired a few times to install Sophos Connect failed giving me error msg: Service 'OpenVPN Service' (OpenVPNServiceInteractive) failed to start. Verify that you have sufficient privileges to start system services…

I have set up a SSL VPN connection in SOHPOS Firewall v20 Build 222. I can access local services and machines no problems there, but I cant get internet access. When I ping external sources no packages comes through, however domain names are resolved…

I have configured an SSL VPN to which I want to apply a restriction so that it only allows connections from Colombia, I have created the ACL allowing "Colombia" in the Source and selected the User Portal and SSL VPN services, after this I have disabled…