XG Firewall Home Edition not able to complete licensing
Hi all,
I recently installed Sophos XG Firewall Home Edition, and had trouble during initial setup. The device indicated it had activated successfully, but on the next page it gave me the following error:
As such, registration continues to be incomplete…
Unable to skip registration setup
I have been configuring the firewall for a few days now, but recently I have not been able to skip past the registration setup console. I am not given the option to.
Is there anyway at all I can bypass for now? I will register soon, but not just yet…
XG310 FW is not getting Register
I am trying to contact support team.
generating ticket 03630068
but still not getting support.
when I send email. I got reply "This email submission has NOT resulted in a case being generated."
what is this ?
how to contact support. we are feeling…
XG registration
Hello,
I'm attempting to register a XG firewall on a client's network and I'm running into a problem. The problem is the client uses the office building internet and the building is shared between multiple tenants. Can I register the firewall away from…
Registration of converted SG to XG workaround - regular registration of license does not work if only basis license is left in original SG license file
We've had a serious problem with the registration of a converted SG 230
There seems to be an error in the registration webpage of converted SG when the original SG license only has the basis license still valid.
We had the original license file of…
Registrierung durchgeführt aber Appliance erkennt es nicht.
Hallo Forenfreunde,
ich habe leider noch ein Problem welches ich nicht lösen kann. Ich habe zu beginn die Firewall registriert, nach dem nächsten Login wurde ich erneut aufgefordert das Gerät zu registrieren.
Und seit dem bekomme ich folgenden Fehler…
Sophos XG Home Fails to Register
HI,
I have just recently downloaded and install Sophos XG home edition. Everything is setup and i can access the internet no problems. I can ping internal and external hosts.
But when I go and try to activate/ licence this product it gives me…
Unable to Register XG Home
Hi all
For some reason I am unable to activate the Sophos Home version of the XG. I have my Serial key and have setup the PPOE connection which is connected and I am able to browse the web. The XG is on Vmware as a virtual machine
When I first…
Ticket without answer since 30/03/2017
Good morning everyone,
We have opened a ticket on Thursday 30/03/2017 and still had no answer. Im sure the SLA time has passed already. Can someone help me? Its getting critical!
The ID is #7156170, its about changing the e-mail registered on one…
Guest User Registration via Email not just SMS
Hi All,
After seeing another thread about Guest User Registration I looked into it and had a play...and immediately backed out of it after looking at playing with SMS gateway APIs, the potential pains and costs (although I could get a SIM shield for…
RE: Sophos XG : Activation process failed (home licence)
HI Martin ,
Thank you for the Log File . As per the post above , I have checked and found that the TOKENID i.e. XXXXXXXXXX in serial (as per the currect logs) is missing which is your Appliance key . After installing the SFOS on VM machine you would…
RE: Stuck on basic setup
Hi Attila
I managed to solve this. It's not THE solution I'd say, but it's how I finally managed to overcome this endless loop where I was always sent back to the registration page. Annoying really. And I still think there's a bug...
In the end i…
RE: Registration Device error - Article 121699 not existing
The article quoted is wrong and we are getting it fixed. The correct article for activation and registration errors can be found here: community.sophos.com/.../122496 .
Although the error you are getting is generic, it is worth checking the various…
Registration Device error - Article 121699 not existing
+
I get this error upon registration. XG Firewall Home Edition on VMWARE Workstation
I searched for that article but it doesnt exist at all.
Thank you in advance!