• Devices coming through RED VPN box is being blocked for valid users

    AllanD
    AllanD
    We have deployed a bunch of RED devices at some users homes as a permanent WFH solution. The RED devices are put into the "VPN" zone and we have a firewall rule that says LAN -> VPN all services allowed then another for VPN -> LAN all services but requires…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos SD-RED 20 and VLANs

    Vict0r-
    Vict0r-
    Hello, I have the following scenario, I need to transport some VLANs that are on my core switch L3, behind the RED (Appliance), I have already tried to put the Firewall interface marked with the VLANs that I need, in Sophos I grouped the VLANs in a bridge…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • RED 60 traffic not passing

    Mayuresh Bhagwat
    Mayuresh Bhagwat
    I have a customer who has deployed RED60 in their branches. Though all RED60 worked fine, 2 units showcased a strange behavior. When connected, the LED status shows that the RED is online and connected to the Firewall. The RED is active on the Firewall…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Restriction for SD-RED

    MarCinH
    MarCinH
    Are there any limits to the number of SD-RED connected to XGS? Will connecting say 3 SD-RED put more load on XGS than 3 site-to-site VPNs? I have an XGS 126 and I want to connect 3 - 5 locations to take advantage of the full security offered by XGS. Thank…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can XGS 3300 Can support 200 number of SD RED

    Al mocrin Usman
    Al mocrin Usman
    Would like to as if can XGS 3300 Can support 200 number of SD RED Hoping for your kind Answers
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Red SD-60 Poor lan speeds one way

    Kent_166
    Kent_166
    Hi all, I've added a new RED SD-60 to our network details below. Standard/unified setup. SD-RED 60 10.90.21.0/24 Connection throughput 100/100 fibre. XGS2300 192.168.100.0/24 Connection throughput 1000/1000 fibre. When connecting the SD-RED…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Need to switch RED device to Standard/Split

    Arnold Fischer
    Arnold Fischer
    I have a red device in a remote office with about 10 people. The main location with an SG210 is connected to a 50X50 fiber. Lately using an RMM tool to manage updates we have been seeing lag on the network (thats a whole different story) and want to change…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Old RED devices to new XGS firewall

    Matjaz Antloga1
    Matjaz Antloga1
    Any issues with connecting old RED UTM devices to brand new XGS (we are in process of replacing old FWs)? thanks.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos RED-SD - connection / user experience

    Michal Sumega
    Michal Sumega
    Hi.. I'm trying to solve some issues with a remote office that is growing and remote ssl is not suitable anymore. Therefore, I'm checking on the RED appliances... Could you please help be to understand few things here? does the RED device needs…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • @SophosSupport - 06174968 / RED60 - Unable to Pass Both tagged and untagged traffic

    Theodore Foster
    Theodore Foster
    Please help @SophosSupport. New Case: 06174968 (related to closed case: 05546492) RED60 Connects back to XG310 (SFOS 19.5.0 GA-Build197) We are just now noticing that the DEFAULT network traffic isn't being passed. All TAGGED Vlan traffic…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Anyone have a RED working on a Starlink WAN?

    SebastianMies
    SebastianMies
    Hi, we tested today a RED device on a Starlink WAN connection. Internet direcly on Starlink modem is perfect when connection a PC. But when using the RED device (s tandard/unified ) instead, the performance is nearly to 0 Mbit/s. Does anyone have…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Dual WAN on SD-RED 60

    Daniel Bilton
    Daniel Bilton
    Hi, we have a head office with an XGS 136 and a satellite office with an SD-RED 60 on Starlink. The Starlink isn't that great so I need to be able to add a 2nd WAN link. This link uses PPPoE to authenticate. How can I configure the 2nd WAN on the RED…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SD RED NOT CONNECTED ANYMORE CASE ID : 06123090

    Ste cospharma
    Ste cospharma
    HI , CASE ID : 06123090 i've recently set up a new temporary schema for my network , where i added a new FIREWALL 2 to an existing LAN with FIREWALL 1 . ( no configuration were made on the FIREWALL 2 , only LAN 1 wich i'e configured it so the firewall…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SD-RED network can't reach XG Network

    ValerioGabrielli
    ValerioGabrielli
    Hello everyone, I have a problem with a sd-red 60 in transparent split mode, the scenario is: - Tunnel is up and hosts behind red can surf. - From XG I can ping the hosts behind the red and reach remote desktops and everything, but from Red I can…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SD-RED 20 CONNECT AND DISCONNECT

    support support18
    support support18
    Hi I've set up 2 reds in different branches , from sophos xg i can see the reds link going UP for few time around 5min and it goes Down . See in attachemernt Any help please how to approch this problem
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • RED WLAN of RED15w not showing

    Oliver Mueller
    Oliver Mueller
    hi i am running a XG SFVH on FW SFOS 19.0.1 MR-1-Build365. I have successfully added a RED15w, but how do i manage the wireless - nothing is showing up under Wireless. It seems to be a bug, but since this is a "home edition" sophos is rejecting my…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SD-RED connection problems

    SETdevIT
    SETdevIT
    Good day, we have seriously connection problems with a SD-RED60. It works fine till the connection gets interrupted about once an hour for mostly 3-4 minutes. After the interruption, the connection works again fine. Both WAN IP Addresses are available…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • access problem

    Carol Jenkins
    Carol Jenkins
    My red device is installed as standard/split and is connecting to sophos. Uplink is green. Split networks defined. At the same time, the departure and return rules are also smooth. But i have a different problem. When I ping the RED's local IP address…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Red device access problem

    MustafaTASCI
    MustafaTASCI
    Hi; My red device is installed as standard/split and is connecting to sophos. Uplink is green. Split networks defined. At the same time, the departure and return rules are also smooth. But i have a different problem. When I ping the RED's local…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SD RED 60 Can not do SSL handshake on Socket accept from

    Silvio F
    Silvio F
    Hi, We have a deployment from around 21 SD-RED 60 which are working fine. Now I need to test something and want to deploy another SD-RED 60 which was also working fine in the past. But now the RED cannot open a Tunnel and the red.log shows the following…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos RED

    Niklas Goßler
    Niklas Goßler
    Sehr geehrte Damen und Herren, bei einer unserer Sophos RED ist uns der entsperrcode verloren gegangen. RED-ID: R600019VQPWWQ1A Wie ist hier die Vorgehensweise? Vielen Dank vorab.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • cann't access Azure via RED

    Jay Liang
    Jay Liang
    we have setup Sit to Site VPN to Azure. we don't have problem to access Azure from On-Premises. Also we have just setup RED on UTM and add to Lan zone, but we cannot access Azure resource. RED tunnels keep disconnect when we ping Azure resource. …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • RED60 reboot takes 1 hour to reconnect

    LHerzog
    LHerzog
    As already described here SD-RED60 offline for a long time after reboot we have a RED60 that needs ~1hour to reconnect after a reboot or firmwareupgrade. This is since a year now. RED Firmware 3.0.008 I'd like to know how we…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • RED DEVICE WONT WORK

    support support18
    support support18
    CASE : 05887593 Hi I am trying to set up a red device connexion between sophos XG 230 with the lastest firmware and a sd-RED 20 i've tried configuration of the red device with the two ways ( the usb stick and also upload configuration…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos SD-RED 20 and SD-RED 60

    Alexandre Rastello
    Alexandre Rastello
    Hi Sophos, Recently, during an implementation of SD-RED 60, I was faced with an impossibility to configure a VLAN connection on the SD-RED uplink interface. Here in Portugal, ISP's provide internet connections configured with VLAN. Here an example…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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