Hi all, well...how to start... I had UTM before with 2x APX740, 1x AP55 and 1x AP55C working fine with my vacuum cleaner Vorwerk VR300. After migration to XG, setting all new system, with exactly the same APs, SSIDs, security setting and so on,…

Gretings i had a firewall on azure and a local firewall, i've stabilished the IPSEC VPN on from one to another, but it doesn't comunicate properly, i had the 10.1.2.0/24 on azure and a 192.168.10.0/24 and 192.168.0.0/24 on my local network, from azure…

Hi everyone! I have been on a hardware rollercoaster with this product. I recently purchased the XG 330 REV.2 last year. Everything was working fine, I made a few firewall rules and have a couple of VLAN's. but nothing too serious. I scoped out the…

I have switched from Meraki to Sophos in the past year and the transition has been tough. Sophos is good, but much less user friendly (the cost is also significantly more attractive than Meraki). I know my basic way around routers and the bulk of what…

Hi, Good day, i have choosen a device name for my sophos xg firewall (administration>Admin Settings>Host Name: sophos.cedes ) but i can't ping to it, it doesnt work also when i go to https://sophos.cedes:4444 for the admin panel or https://sophos.cedes…

Hello there, The internet connection is disconnecting for 10 or 20 seconds. Then he comes back. but the gateway is not down. Chrome or IE does not open the page either. It refreshes after 10 seconds. The problem persists for about 1 month. The customer…

Hello, We have an IPSec site-to-site VPN which is Active and Connected but we're not getting any inbound traffic, we can't ping from the Remote to any Local IP's but it works the other way around. Tried a bunch of different combinations of Policy…

Hello, I need to remove a wan interface alias after scroll to the last alias and try to select it, the page returns to centre selecting another interface alias and I cannot remove the correct alias.

Hello, URGENT! Due to recent issues involving Sophos Support. I have noticed that the new XG Series doesn't have any method to report non delivery for email. I just lets them sit and doesn't report back. We seriously need to get this into the firmware…

Hi, BACKGROUND... I have a problem. I have 'upgraded' from a Cyberoam appliance to the Sophos XG Home running on a spare PC. The PC has an i5 CPU, 6Gb ballistix RAM & two Intel Gigabit NIC's. It far exceeds the specs that are recommended. PROBLEM…

I can access all LAN resources from the VPN but I cannot ping anything from the LAN to the VPN. I have worked with support and they have verified all settings are correct within the XG. XG135 (SFOS 16.05.1 MR-1) Environment: Server 2016 with AD…

I have norton Security Premium, so to be able to install it on the devices i have to go to norton.com/setup, there i have to download the setup, but the setup also download files from internet, but it cant make the connection, except if i open my firewall…

I am just trying to setup a upstream proxy with a provider. The username contain hyphens, for example lum-customer-CUSTOMER-zone-YOURZONE-country-af and the total length will be 46 to 60. How can I configure the upstream proxy? please help

RDP session to my company's servers cut and reconnecting again in different time intervals i have XG 310 and i made it dhcp for all vlans and also made wan link load balance on it

So I'll start off by letting you know I'm currently running pfSense, with no issue. The configuration is set as expected. I'm finding some odd behavior though in trying to MATCH the configuration with the Sophos XG. I can validate that with the UTM9 platform…

Hallo an die Community, ich habe nun meine Firewall XG als VM in meinem Netzwerk. Ursprünglich hatte ich lediglich einen Switch im Netzwerk, aber ich habe für DMZ und LAN einen weiteren Switch gebraucht und habe mich für eine andere Lösung entschieden…

Hi sophos community, a new day a new problem with my new xg 210 firewall with the latest mr2 firmware. I configured the wan interface with ip alias: I created the new business application rules with the non-http based policy template: …