• Sophos XG Home - Services and users in rules greyed out

    Theldron
    Theldron
    Hello, hope you are well. I know I have probably missed something, but I wanted to create a rule as I was troubleshooting a web application issue (Sky GO App), but when I went to create the rule, I noticed a lot of rule entities and services were greyed…
    • Answered
    • over 1 year ago
    • Sophos Firewall
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  • How to create a rule for FTP

    i486DX50
    i486DX50
    Hi, Our server connects remotely to get files from an FTP server. The outbound connection goes fine, but then inbound connection to port 20 is blocked. How to properly create a firewall/NAT rule for this? This is what happens in firewall logs…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS Rules and Polices - Names column resize

    Bartosz Pałaszewski2
    Bartosz Pałaszewski2
    Hi, is there any option to extend column Names in Rules and Policies section, so we can see full name of each rule, rule group ? We need to use filtering to make it clear, otherwise it is one big mess. How u guys workaround this lack of feature ?
    • over 1 year ago
    • Sophos Firewall
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  • Routing between two Zones not working

    Daniel Frank
    Daniel Frank
    Hello all, I have created two new zones on my Sophos and would like to have communication between them. I have already created the firewall rule and selected zone 1 as source and zone 2 as destination. Unfortunately I can not get there into the other…
    • over 1 year ago
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  • Sophos FW rule from version 17.5 question

    Chi Hing Chi Hing
    Chi Hing Chi Hing
    Dear All, Would like to seek for your help, i have the following firewall rule from Sophos 17.5, i would like to create the same rule in Sophos version 19.5, how do i create it under firewall rule + NAT rules for the following ? any help would be…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to change default SNMP port?

    Esrom Lima
    Esrom Lima
    By default, the agent's port is 161 and the manager's port is 162, but many internet operators here in Brazil leave this port blocked, which makes it impossible to access the firewall's SNMP. How to change this default port?
    • over 1 year ago
    • Sophos Firewall
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  • XGS 19.5 Firewall rules enable/disable via cronjob

    stirlitz
    stirlitz
    HI, if it possible to enable/disable firewall rules via cronjob. The customer wants certain firewall rules to be deactivated every evening, the rules are activated manually upon request. I was able to do that on the SG, it was possible to turn on…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Setting up FTP and FTP-bounce attack

    JasP
    JasP
    I'm trying to access an FTP server located in our Server Zone from our DMZ Zone (passive mode). When the server initially responds from port 21 to the initial connection, the connection is being blocked by Sophos XG - "FTP-bounce attack" but I have…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • virtual Sophos FW acting as Internet proxy client computer could not access Internet

    Chi Hing Chi Hing
    Chi Hing Chi Hing
    Dear All, I currenty running a virtual sophos FW in esxi with version 19.0.1 MR-1-Build365, and i already have another internet gateway which using palo alto, this sophos i want to act as Internet Proxy, in client computer its will need to have below…
    • over 1 year ago
    • Sophos Firewall
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  • SOPHOS web service issue

    Vivek Kumar3
    Vivek Kumar3
    Hello I have SOPHOS XG 19.0.1 firmware which i have upgraded version due to facing issue, one web which was working earlier suddenly stop to work and not getting access from the public network. I took support from tech, but they also not able to understand…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't get MS Always-on-VPN working over XG

    jmangan
    jmangan
    I'm migrating from Sophos UTM to Sophos XG ( SFOS 19.5.0 GA-Build197 ) and I cannot get my work machine, which uses MS Alwys-on-VPN, to conmnect when I switch between the UTM and the XG. On the XG: Port 1 is the LAN, Port 2 is the WAN. I have a work…
    • Answered
    • over 1 year ago
    • Sophos Firewall
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  • FTPS, without NAT (DMZ-LAN) no TLS connection established on Port 21 possible.

    StefanS
    StefanS
    Hi there, I'm struggling with a problem that i don't really understand. In the DMZ is SFTPGo App, which provides a FTPS server. From external (NAT) through port 21, works TLS or unencrypted connection. From internal, although test LAN DMZ to SV is set…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Bitdefender VPN clients still blocked after adding vpn protocols access thru firewall?

    Darrell Webster
    Darrell Webster
    After adding firewall rule to allow protocols , Bitdefender vpn clients on desktops still fail, live logs show no blocking of the protocols after the rule addition also? Has anyone experienced this issue previously and resolved it?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG and Adguard Home on Docker Synology

    Adam Adamek
    Adam Adamek
    I have a synology server at home with adguard home. I created the rules in sophos xg (I think I missed something) because when the lan connection uses the ip of the synology server where adguard is, I can't access the website, when I change the dns server…
    • Answered
    • over 1 year ago
    • Sophos Firewall
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  • ACL Violation when attempting WAN to LAN NAT v19.5.0

    Hugh Beavis
    Hugh Beavis
    Hello I have searched and can see others have this issue, however none of the solutions have worked for me so far. I have followed the steps at https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies…
    • Answered
    • over 1 year ago
    • Sophos Firewall
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  • Sophos V19.5 - No SNAT but still running ?

    Vu Xuan
    Vu Xuan
    Hello, I'm using XG135 with latest firmware SFOS 19.5.0 GA-Build197. My fw rule for outgoing traffic to Internet like this (rule ID 10): When I look into NAT rule, I see that the SNAT rule for outgoing traffic to Internet has the number of usage…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • LAN user cant access internal web server through public IP

    Shakir HUsain
    Shakir HUsain
    Public user are accessing local URL (http://117.x.x.x:3000) successfully, but internal LAN user (192.168.16.10) want to access by public IP , but cant access URL : http ://117.x.x.x:3000, what is the solution,
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Deleting Unused Rules from XG450

    Stu Mills
    Stu Mills
    Hi, I need to tidy the unused rules (63) However can I just delete them? As I am not sure whether these are connected to other processes, it's the same for the NAT rules.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • From few day "Invalid traffic - Could not associate packet to any connection"

    malachite
    malachite
    Hello, I've been detecting a strange behavior on an xgs 2300 (SFOS 19.0.1 MR-1-Build365) for a few days. At first the connections of some PCs to an IP seem to work but then I start to log a series of errors such as "Invalid traffic" (I attach a screenshot…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Access system from LAN by usig DHCP ip address

    Sophos User4602
    Sophos User4602
    Dear Sir, I have biometric device which connects to WIFI and IP is released by DHCP in sophos XG 310 firewall. It does not ping to this IP from LAN network, nether i am able to access this device using this dhcp released IP address from browser.. How…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't reach certain public servers

    Todd Glassburn
    Todd Glassburn
    I have multiple pieces of software behind my Sophos that try to reach out to their public servers (usually http port 80), but always return an error stating the host failed to respond. In general, the devices behind this Sophos don't have any problems…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to access vlans from main network

    Chris Mottershead
    Chris Mottershead
    I have 2 Vlans on my network, 1 for voip and one for manageing devices such as swithces and accesspoints. until recently i was using a different router and that worked fine however sincce switching i am unable to access the vlans on th email network…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Pix-Star digital photo frame can't get to the internet

    dsurfer
    dsurfer
    This is on the XG106w (SFOS 19.0.1 MR-1-Build365) I have a client that has a Pix-Star digital photo frame that can't see the internet when connected to WiFi. I knew something was blocking it but didn't know what, so I had created a bypass rule for the…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS 136 blocking Dlubal RFEM

    shdan
    shdan
    Hi! I'm new here and this is my first post. I'n running SFOS 19.5.0 GA-Build197 and I have an app (Dlubal RFEM 6.02.0045) being blocked by Sophos XGS 136. In Log Viewer, I can not locate any logs related to this blocking. I know that Sophos is…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Could not associate packet to any connection.

    Karim Toumi
    Karim Toumi
    I have the XGS 136 firewall, SFOS 19.0.1 MR-1-Build365 , I have a problem connecting the local network to the DMZ . Users get invalid traffic. and the server ( Odoo ) stops responding , and this issue happened more with users who have Laptop HP -15- DY…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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