Hello, We are using onbox email protection with our SFOS 20.0.2, XG-System. I defined an FQDN-Host object as having the FQDN-wilcard *.outbound.protection.outlook.com. This object is listed correctly under the tab "FQDN-Host" at the "Hosts and Services…

Hi, I've got to send mails through a smarthost in the MTA on port 587 with tls, but MTA is only doing plaintext. It was working on v20 in v21 not.

Hi, I can't seem to find a clear answer as to why the auto generated MTA firewall rule is needed. As I understand it, in MTA mode emails are being 'handled' by the firewall rather than just traffic passing through it, so access should be controlled by…

I’m trying to move Office 365 connector authentication from IP-address to certificate. A Let’s Encrypt certificate has been created (on SFOS 21) and added to the SMTP TLS configuration under the Email > General tab. When changing the Office 365 connector…

Good morning everyone. Since the function of a company depends on the LDAP query, I would consider it extremely important to receive a warning. If the LDAP query fails. The MTA then no longer checks users if the connection to LDAP is disturbed (it cannot…

Hi everybody, we have installed a Sophos v20 MR2. However, we had to realize that the spam filtering is very poor compared to the UTM. The Sophos is acting as an MX and works in MTA mode. Spam protection is active as a policy and basically has all options…

hello, I have a really old queued mail found within mail spool. in this case the email is not (was not) important, but how can that happen? In the meantime, many new emails have been delivered from the same sender to the same recipient. I'm asking because…

Affected Version: SFOS 20.0.2 MR-2-Build378 When creating a new SMTP route & scan policy in Protect > E-Mail > Policies & exceptions you are unable to enable "Reject based on RBL". When you already have an existing SMTP Route & scan policy with "Reject…

This is more of a "Help the next guy out" post. So, I was thinking that my email was unusually quiet for the past couple of days, so I finally got around to checking things out, and discovered that I hadn't received any email for 3 days!!!. Did the…

Hi all! I have just logged into my Sophos XG (Version SFOS 20.0.2 MR-2-Build378) and saw that the Anti-Spam Service was randomly stopped. I do not stop the service, I checked the SASI-Logfile if there was some sort of crash, but apparently it seems…

Hi, i have a little situation here i don't know how to handle, hopefully someone can give me a hint. Our ISP gave us two public accessible IPv4 adresses, x.x.x.6 and x.x.x.7, however our public gateway is x.x.x.5. Our WAN Interface in the Firewall…

Hello all, we are using our Sophos XGS-Firewall as a SMTP proxy with MTA. We have an Exchange Hybrid environment. The mail flow right now is as following: OUTBOUND: Exchange Online -> The internet INBOUND: The Internet -> XGS -> Exchange OnPrem…

Hello Everyone Short description about our current Setup. We have Sophos UTM using as Mail relay solution for all of our internal Applications and Printers. The UTM is connected to M365 which is our Mail server. the UTM is not a Gateway for our normal…

Hi all! This is a follow-up of a question I posted 7 month ago - and dind't wrote back (sorry!). How to "drop" mails instead of "reject" This is still not resolved, so I ask again: ************ We have a XGS 2300 with SFOS v20 deployed and we…

Hi, I have set up email scanning according to this guide: https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Email/HowToArticles/EmailConfigurePOPIMAPScan/index.html#add-a-firewall-rule I have found that…

Hi, using a Sophos XGS unit and trying to send a multifunction copier scan to email function to users. We have the XGS setup as an MTA for email purposes. We have the IP Address of our copier set as an allowed relay. We have a policy exception for that…

Hello guys our client has XG230 He says that emails for internal communication have to work even when there is no internet. Kindly guide me on how to do it in sophos.

Hi, I want to know how to scan the email attachments and get report of word, excel, pdf files shared by users on email. Can we also see the contents of the file ? we are using XGS136.

Good Day, As I only found old posts about this subject, here is the question still at hand: Is changing the language of the Quarantine Digest Report Email a thing yet or not? (Or even better - Writing your own) This has been requested a few…

On Sophos firewall is there a way to configure it in such a way that names of people who are on email database are listed on the firewall such that any mail which has an email address which is not on the list does not pass the firewall. This we would…

Hi, I can't see any way of adding additional RBLs to the XG email protection. Is this not possible?

Hai, I have purchased new firewall XGS2100 and configure settings for auto scheduler backup. But i didn't receive backup mail and even test mail also. Kindly suggest how can fix the errors!. Senthil Asia

Hi Everyone We setup MTA according to this URL: https://docs.sophos.com/nsg/sophos-firewall/20.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/Email/HowToArticles/EmailSetupMTAModeWithMultipleWANPortsOrAliasIPAddresses/index.html#change-the-route…

I use two sophos xg 310 instances as HA they are on MTA mode, once upgraded to firmware version SFOS-20.0.1-MR-1-Build342 emails to some domains get bounced with error :"R=default_mx_router T=remote_smtp: all hosts for '[doamin.com]' have been failing…

Hi there, we had a very interesting problem with our Sophos-Firewall and the mailflow on Wednesday. On 2024-06-26 around 08:00am (UTC+2) no more mails were delivered via our Firewall. All mails were visible in the GUI under "Mail logs", but only…