Hi folks, I know when this is issue started, but do not understand why? There is another thread asking for assistance to block X-VPN which I added to my block list because it was bypassing the block VPN and tunnel filters. The device affected is…

Hey guys. I would like to know if anyone knows or if there is any document that talks about the consumption of bandwidth that the Sophos firewall consumes for sending logs and reports to Sophos Central. I would like to know the average consumption…

My WAN has been down for hours but the DDNS logs show the updates are successful. And the firewall logs show success for DNS lookups. How can that be?

Hey there, im quiete new to thes Sophos Firewall., I have a Problem.: I created a rule that a client is able connect to a Server in a diffrent V-Lan. On the Server Logs i can see the Traffic from the Client . As source IP, the Gateway IP is listed…

I need to extract or download a daily report, of the time and schedule that users are connected to the vpn ssl. You can get traffic per user, but not the time data. If we enter the user file, this data is indeed there. But it has to be entered manually…

I've successfully configured our XG Firewalls to push logs to our SIEM solution which works well, though when trying to trace source of DNS requests I can't find anything logged either locally on the XG, or anything on the SIEM other than a UDP port 53…

Hi folks, in my daily reports I see an entry for "Proxy and Tunnel', searching the log viewer - web - category for Proxy and Tunnel returns no record found. And if you review applications under "Proxy and Tunnel" that also return no record…

Hi, We use SNMP to monitor interface utilisation on a XGS 107 [firmware 19.5.0]. The XGS recently lost power and the SNMP Interface ID number changed when the power was restored. My SNMP server had to rescan the XGS to learn the new SNMP Interface ID…

Running SFOS 19.5.0 GA-Build197 How to enable SNMP via WAN port? I have enabled: System > Administration > Device Access > SNMP on WAN and LAN There is no response to SNMP queries from the WAN. However, it works fine in LAN. What else needs to…

Dear Team, I am facing an issue. I want to collect logs using the elk stack. When I downloaded and extract elk-agent on sophs and try to install the agent it gave me an error. show Permission Denied. Please see the attachment for references. Kindly…

Hi. does anyone know if there will be an integration or access to log files from the UI at some point? It's getting annoying that UTM is discontinued and nothing of the essential features is taken over.

Hi, I have firewall xg230,I want know who opened Facebook website in last month. I want detalid steps and view detalid result. Regards,

Just noticed several logged entry for user's traffic without any Out interface The screenshot below is an example. The user is the same and its traffic is using the same firewall rule 11 but the bottom three lines have the port2 as out interface but…

Hi, Got this after 19.5 upgrade (came from build 365): On-device reporting is currently off. Report migration failed. Is there any other solution to this, than go CLI and flush the reports?:

Hello team, I'm looking for a way to improve the visibility of custom web browsing reports. It happens that I need to export reports that contain details of access to URLs, but when exporting as PDF, the URL column is very "short", which makes it…

Hello, Every 3 or 4 days I can't see anything in sophos firewall reports and when I restart the device. It works properly. and after 3 or 4 days, the same problem is repeated. can i get help.

Good morning fellow Sophosians (is that a term)? I posted a question and a follow up question on Reddit as well. I am looking to deploy an XG for some clients and I am looking for a way to monitor traffic to determine how much traffic is passing over…

Is it possible to setup a Read-Only SNMP (v3) Account or is SNMP (v3) always Read-Only? Is it possible to restrict SNMP Access to specific hosts? AFAIK you can restrict SNMP Access only to specific Zone. Restricted Access to SNMP is not possible via…

HI, i am experiencing a strange error after upgrading to latest version. Custom report scheduler is sending multiple emails for a single daily report - i get 10 mails for a single job over a 2 hour span just after midnight. Deleted jobs and recreated…

Why is it that Sophos XGS 87 does not send a weekly report even if the configuration is correct Also there was no report tab

Hello guys, You know how bad is to receive the alert about a full storage caused by reports! And if you know that, you probably know Sophos's reports are truly weak. I was looking for a way to export complete (Bit by bit of) stored statistics…

Just installed the XG 19.5 GA, software .ISO and am going through the log viewer and I see no wireless protection logs. I have an AP that is configured and active, but I am perplexed by the lack of wireless logs.

We have MS exchange servers hosted on our network and Firewall rules, Email filers and NAT configured on our Sophos XG to forward mail to our servers. Recently end users would have reported not receiving certain emails. This is random. After looking at…

Hello, I monitor SOPHOS XG through ZABBIX and recently I noticed that I am not receiving HA status, we use the firewall in version 18, and this collection worked. After updating to version 19 the collection stopped. Does anyone have an idea how to…

Hey, since we upgraded from SFOS 18.5.4 to 19.0.1 we can no longer see the source IP a SSL VPN user connected from in the VPN logs. It simply shows nothing or the LAN IP Address of the Firewall in the SSL VPN IP-Range. We only see the real source…