Hi All. I have a XGS136. - Reporting DB shows 100% I have tried purging the reports as well as attemting to delete the files manually but no success. I ran the below and did a purge and I am getting this error: (tail -f /log/reportdb.log /log/iview…

Hey, on our fresh deployed XGS3300 with SFOS v21 the Reports Widget still shows 0 on all values: But you can see all information in the detailed view when click on one of the line. Is there a way to reset the view, or do i have to restart the complete…

Is it possible to download the packet capture created via the GUI?

When trying to create a custom web report on one of our XGS136, sometimes it works sometimes not. And If you are using a time frame from 8-10 e.g. no results shown. etc. or when switching from summary to detail, detail does not show anything. …

We manage 241 firewalls via Central for our customers. We have management from the internet locked down. When performing a packet capture in the WebUI, there is a "Display Filter" button. If I want to filter on a specific rule, I have entered the Rule…

Hi, we have problems on remote/branch offices with ISP, because PPPoE internet link is dropping sporadically, sometimes every few minutes, sometimes it is OK for whole month. Drop is not significant in time units, just a disconnect and reconnect usually…

Hi, We have configured the SDWAN profiles for the WAN links and we are observing the pocket loss and latency on the particular link, Is there any way to get the notifications on these profiles over mail or SNMP ?

I need to view the firewall log for a longer period of time, but the log file viewer only shows a few days of firewall logs. I cannot find the firewall log in /var/tslog in the advanced shell. Please tell me which log module in /var/tslog is the firewall…

Hi, every Minute we get a mail with: Message: Signature disk Usage reached 91% exceeding the threshold of 90% (shame on sophos for that stupid bug) but all the solutions to clean the disk is for reports, and this is a other partition…

I have a v20.0.2 Firewall and find log suppression stlll available only for firewall logging only. Are there plans to enable this for all modules? Most interesting for my is also if this (if available) suppression would also suppress duplicate mail…

In the documentation I have seen these instructions, but the option isn't there; To download individual log files, do as follows: Go to Diagnostics > Tools. Scroll down to Troubleshooting logs. Select the files and click Download. I'm using…

Hi there, as the title says, i'm searching for information, how much the performance of a XGS (2100) firewall it will cost, if i activate the logging of most of our firewall rules? I have in mind for many years, that logging of firewall rules should…

Sophos XGS (SFOS 20.0.1 MR-1-Build342) Is it possible to know the total time user has been connected to the vpn as I can only get the authentication and data transferred.

what is Misc?

Using XGS with SFOS 20.0.1 during packet capture on the Web GUI I noticed that traffic of user A was shown as traffic of user B with the correct source/destination IPs. At the same time the firewall logs were showing User A correctly. Is this a known…

hi , in sophos firewall reports i have find user have name with unidentified user what is that mean ?

Hello everyone, I am trying to customize a report in the firewall about internet consumption. Does anyone have an idea if it is possible to take the report to a level where it tells me the usage and/or connection time of a specific device. The Administration…

Hi all, Maybe we fundamentally don't understand something about XGS logging. If we create a firewall rule for a server that needs to reach certain servers in the world, we never see which packets to which servers are dropped. If we find out by ourself…

Hi folks, I have an old thread with questions about IMAP/s and SMTP/s where the IMAP/s issue is being investigated and the SMTP issues appears to be ignored. A fresh thread devoted to SMTP/s issues. Questions. 1/. why are SMTP/s messages not displayed…

Dear Friends: I’ve been following this article because none of my reports were working. Sophos Firewall: No reports show After flushing the reports, it appears as though I never completed the configuration of my WAF certificates. So, I decided…

Hello community I am writing to you today because I am unable to get the reports on my Sophos XG87 purchased in December 2023. I would like to point out that I am the holder of an “Xstream Protection” license. How can I activate the report tab on the…

Hi Folks, I notice under source and destination countries most of the pie chart would be 'reserved' and 'United States' but recently is unknown in both cases. If I drill down in unknown, the IP's are US location if I look them up. traditionally…

Hi There We have a requirement to generate a report which tells about network uptime for the past month or current month. Can someone suggest to me how to achieve it? Many Thanks

Hello when I ran from Endpoint, report generator, I am getting all logs but What I need something below. total of hits etc as per domain, this would help us for the total connections per domain/subdomain. Is it possible to generate same report like…

I have a recurring issue where the Sophos Firewall will stop logging certain components. Going through my logs, I now see that it has stopped logging on April 25th. The System, Admin, Firewall and Application Filtering no longer have logs since April…