• WAN Port Frequently gets Down and automatically

    Tharindu Premarathne
    Tharindu Premarathne
    One of Our customers using Sophos XG 230 V 19.0.0 firewall and configured 03 WAN links (One for backup and Two for Active-Active Load Balancing) but after the configuration one of the Active-active links went frequently and sometimes it always indicated…
    • Answered
    • over 2 years ago
    • Sophos Firewall
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  • No Internet connection - even on Re-installation (Factory reset] on version 19 XG FW (Home Use)

    Sophos User5937
    Sophos User5937
    Hello I have struggled for a while with this. And all while having serious network issues with Comcast. I have Comcast and AT&T as ISPs - and for background, I have forced their Internet cable modems / routers to have a base IP address in the 172.16…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Lots of Invalid Traffic Events

    Nabil R1
    Nabil R1
    Hi, In my logs, I'm getting a huge amount of Invalid Traffic event. This started to happen when, by mistake, I changed the MTU on my WAN interface. It used to be at 1500, and now, when I set it back to 1500, internet doesn't seem to work properly…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Firewall LAN port shows unplugged

    WhatHappened
    WhatHappened
    (SFOS 18.5.2 MR-2-Build380) Randomly the port we use for LAN, Port 1, will act like it is unplugged. It's not. I can issue a reboot of the device and it comes up fine with Port 1 showing connected. Some time will pass and that same port will show unplugged…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Enable Port via CLI

    nwsbeta
    nwsbeta
    Hello, for eg. we have one xg126.In that we need to enable port3,5,6etc via CLI, because web UI is not accessible. so now how can I enable ports using commands only.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IP is located on the Port1 IP is not behind a router.

    Vlad AriasAntonov
    Vlad AriasAntonov
    Good Morning, I have 2 cash registers on the exact same network, plugged into the same switch, same vlan etc. How ever, one register doesn't not work despite using the same port #38990. I made policies whitelisting the IPs but the register still wont…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Trouble with Public IP Aliases on WAN Interface

    Christopher Phillips
    Christopher Phillips
    I have a ticket open for this already, but the problem has not been resolved. I'm pretty frustrated overall by this whole experience, so wanted to try tap into a wider pool of knowledge to see if anyone else has a similar setup, and if they had any similar…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Problem in Sophos XGS 136W after power shortcut

    Jordi Sans
    Jordi Sans
    Hello all, I am new in this Sophos community. So, first of all, hello everybody and thank you for your future help in resolving my issue. I have tried to find similar issues but I could not find them. After working during 9 months with a Sophos…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS 18.5 MR3 trying to send WAN Data over dedicated HA-Link mv-pcimux0 - Invalid Traffic

    LHerzog
    LHerzog
    I have noticed this on a XGS136 18.5 MR3, the machine is in HA and when viewing firewall log it is full of invalid traffic logs. When doing tcpdump I can see in GUI that it resolves the out interface as Port10 which is my dedicated HA interface. The…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Lan port off

    Oguzhan TURAN
    Oguzhan TURAN
    Hey everyone, i have cyberoam cr25ing device. I installed sw 17.5 version on the device. installation was successful I can make configurations on the interface. But my lan port is not active, the led light is off. Can you help me? thank you
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Two Questions about VIP and SSL VPN

    mohamed zedan
    mohamed zedan
    Dears, I have two questions: The first is I need to make a virtual IP for server (give it two IP and appears with one IP ) How to do this with sophos XG? The Second I have an issue with ssl vpn, by applying ssl vpn it's working good with windows…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Configuring new LAN and WAN ports

    Dennis Kimble
    Dennis Kimble
    I have upgraded my Internet to 2Gbps, but currently have a 1Gbps bottle neck at the firewall. I have an XG450. I have 2 SFP ports that I would like to move my LAN/WAN connections to. But I am not sure what all I need to change in order to accomplish this…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • no button to close the interface!

    Magy
    Magy
    xg V19 has been released and until now no wayto turn off an interface button permanently? does it look t hat hard to make it?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Duplicate WAN port with the same Public IP

    jang430
    jang430
    Is it possible to have assign another port as the same as my WAN port? Same public IP Address. I'm having challenges to connect Cisco IPSec Site to site (Remote site with CGNAT) to my Sophos with Public, Dynamic IP Address. The idea is if it is possible…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Saturated Bandwidth Sophos XG

    David Moro
    David Moro
    Hi guys, 1 of my customers has a brand new XGS2100 with v19.... when i try to take a speedtest from a pc... all the other pcs goes offline... even my teamviewer goes off... and when the pc finish the speedtest all bacame back online... Even if i…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG Can't ping ISP gateway but users can

    Nathan Johnson
    Nathan Johnson
    We have an XG 310 that has two separate internet connections to the same ISP for redundancy and load balancing. Obviously, these two connections are set up on their own WAN ports on the XG, each with a different static IP (and each port has a different…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • PPoE Wan connection drops over and over

    oner sezgin
    oner sezgin
    We are using xg115w v19 Wan connection drops and connect again around every 20-30 minutes and Why I can not save override mss section? thanks
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • installing SW-18.5.2 on XG 125

    mayberts
    mayberts
    Hi All I recently picked up an XG125 as I wanted to install XG home on it, which I have done, but port one (lan) and port two (wan) have no activity and I am unable to connect to the device via https://<IPADDRESS>:4444 Has any had any success with…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • internet access

    Mark Brown5
    Mark Brown5
    Thank you for what seems an excellent product. I am a newcomer to firewalls (I briefly used the KYZO "Pizzabox" some 10 years ago, but nothing since), and am trying to understand how best to set it up. So far I have it working with the WAN port connected…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Interface speed autonegotation getting downsized

    lki
    lki
    Hi * I have a software based Sophos Firewal with 4 Interfaces. This month I changed from DSL to Fibre which allows me to speed up my browsing ;-) Changing WAN connection was not a big deal, but my interface - lying on Port2 - has some trouble by properly…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Need help configuring the WAN interface

    Abhiraj Wagle
    Abhiraj Wagle
    I am very new to the sophas and I only have some months of experience in setting simple Network . I have experience in configuring the sophas network with two ISP(currently Worldlink and Subisu ) where I set one ISP in port 1 and another ISP in port…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Control Center Dashboard

    Marco Camacho2
    Marco Camacho2
    Have a weird issue Port2 (WAN) is up and connected via PPPOE but status shows red as in down. I have rebooted twice already and still shows RED. There is internet. Any ideas?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Problem with PPPoE connection

    Skowyrnie
    Skowyrnie
    Hello everyone, I have been trying to set up a PPPoE connection for several days. Unfortunately, the connection is not established despite all the correct settings. I enter login and password, set VDSL for my internet operator, set MTU according to…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 2. WAN failure kills outgoing network

    DAENG
    DAENG
    Hello, I have 2 WAN port as long both are working everthing is ok. But as soon my 2. Fritzbox is dead (Cable Fritzbox fails like once a year, but thats another story) there is no regular outgoing network anymore. In WAN Manager both are ok, in the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Interface naming issue

    Doug Scudder1
    Doug Scudder1
    We purchased two XG750 to run in HA-Active-Passive config. Each is identically equipped with 4 SPF+ ports and 2 QSFP ports. On the Primary XG the SFP+ ports are named PortC1-PortC4, left to right, but on the Auxillary XG the SFP+ ports are name eth0-eth3…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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