• Sophos XGS firewall v19.5.2 HA over different Data centers

    Muhammad Abdullah Siddiqui
    Muhammad Abdullah Siddiqui
    Hi, We are trying to establish HA between our Head office and DR Firewall appliances. We have layer 2 connectivity between these sites. Kindly confirm is this scenario achievable. Regards, MAS
    • Answered
    • over 1 year ago
    • Sophos Firewall
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  • Several problems with HA cluster

    kerobra
    kerobra
    Hi team, I noticed a strange thing about our own XGS-HA cluster today. One device wasn't checked in in Central (status "Auxiliary device status: Couldn't get the registration details. The device is offline.") although the HA status page shows everything…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • split-brain prevention in HA

    FFin
    FFin
    Is there a specific description of step SOFS uses to detect and prevent an primary-primary split-brain situation in active-passive HA when ha-link goes down? I cloud not find any details on this within sfos technician training documents. But i remember…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • HA Setup - Why doesn't it auto accept a second firewall into the HA

    Steve Klassen
    Steve Klassen
    When you are setting up a pair of firewalls in an HA setup, under SFOS, you have to fully set up both firewalls to link them, which immediately wipes the second firewall and syncs it to the first. Very tedious. On the UTM devices, you'd set up the first…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • RMA device has to be replaced || SOPHOS XG 550 || Initial configuration for RMA device

    Joy Joy1
    Joy Joy1
    Hello All, I need suggestion but before that I would like to tell you my queries what I have ? I have two Sophos XG 550 Firewall and both Firewall in A-A cluster with quick HA mode, One of the Firewall got faulty in cluster (A-A). We have received…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Two SG310's in HA

    Brad McDonald
    Brad McDonald
    Hello, I'm really really new to Sophos Firewalls. We have a process that we follow for change management and a recent firmware update for two HA FW's is available for install. Can someone give me some pointers on the following Request for Comments…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG550 High availability || Active-Active mode ||

    Joy Joy1
    Joy Joy1
    Hi All, I have two firewall in A-A mode, tried to upgrade firmware from 19.0.1 to 19.0.2 MR release, the moment I tried to upgrade firmware of Sophos firmware, Primary device got hanged and auxiliary device showing faulty. Then I rebooted primary…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • No internet in sophos HA Active/Active mode

    Debabrata D
    Debabrata D
    We have 4 firewalls deployed in two HA clusters (active-active). ISPs are connected with WAN FW Clsuter and internal users are connected with LAN FW Cluster, internal users can ping the internet but are unable to access the internet. If I shut down…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • High Availability

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day Is it possible to configure High Availability? on Sophos XG 210 and XGS 2100
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Misleading information: additional HA monitoring ports

    Quallensaft
    Quallensaft
    https://doc.sophos.com/nsg/sophos-firewall/19.5/help/en-us/webhelp/onlinehelp/HighAvailablityStartupGuide/HAConfiguration/HAQuickHAConfigureActivePassive/index.html#configure-ha-on-the-auxiliary-device (Optional) Select ports to be monitored : You can…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Reboot/Shutdown HA

    Divyaraja Nadaraja
    Divyaraja Nadaraja
    Sophos Firmware has been updated for both primary and auxiliary firewalls. After the update process, the network is completely down. However, when I remove the dedicated link from the auxiliary firewall, the network works normally. Anyone please let me…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • VPN IPSEC Site-to-site service times out in IKE phase until reboot

    Camemiya
    Camemiya
    Hello, We have the following scenario: Two Sophos XG310 with active-passive high availability enabled. Since we configure high availability from time to time, the site-to-site ipsec VPN service just stops working, 80% of our tunnels are disconnected…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't add Peer administration settings in HA

    Mohamed Hassan Hussien
    Mohamed Hassan Hussien
    Hello everyone, i can't assign IP for Peer admini stration settings in HA, aslo i can't make any changes in the HA, every time make changes and press save this message appear. thank u
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS 126 HA Link is Down

    César Salvadó
    César Salvadó
    Hi We have Sophos XGS126 with firmware SFOS 19.5.2 MR-2-Build62 and every day we have the HA-Interface Link is down. I have checked cable, port but it's correct. Any help or ideas?.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Simple question ... licence sync for cluster

    dirkkotte
    dirkkotte
    Within an A-P cluster should the licence synced if the "licence-slave" is active for more than 90 days? Today, a customer asked me because of a "90 days license disabled" problem. The problem occurred after an update to current version ... but both…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Azure HA

    Tobias Steiger
    Tobias Steiger
    Hello! Can anyone confirm that I understand this correctly: There is no way to get Active-Passive or Active-Active HA working in Azure with 2 XG instances as Azure does not support MAC spoofing. Manually configure HA in Azure - Sophos Firewall -> since…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • changing the HA interface to another port without disabling HA

    GilbertAtorf
    GilbertAtorf
    Hi all, Is there a possibility to change the HA interface to another port without disabling HA ?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to add a FleXi module to an existing HA pair without Turn off both firewalls

    GilbertAtorf
    GilbertAtorf
    Hi all, Is there a possibility to install a Flexi port module to an existing HA Pair without switching off both firewalls at the same time ?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Firewall Sophos HA multi- regions Azure

    Rodrigo Reolon
    Rodrigo Reolon
    Is it possible to configure two HA firewalls in multiple regions in Microsoft Azure?
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • RMA replacement for HA pair

    Jimmy10
    Jimmy10
    Hi, I have just received an RMA replacement for a secondary unit that died and was part of a HA pair. What are the steps that I need to replace this unit. I am struggling to log on to it with admin/admin, is this the wrong logon? I can see that…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • HA failovers entire appliance with one wan link goes down

    WRS
    WRS
    Hello, I have an active-passive cluster and am monitoring my two wan ports that are connected to separate ISPs. My problem is if one of my ISP links go down, the whole appliance fails over. Is that by design? It doesn't make sense because after fail…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Upgrading XGS2300 to 19.5.1 Fails

    David Moro
    David Moro
    Hi guys, i've a XGS2300 cluster, i'm trying to upgrade it from 19.5.0 to 19.5.1, but if i try to start the upgrade process it tells me that i can't upgrade. I've checked the static routing problem before upgrading... but everything seems ok. Does…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • HA could not be disabled

    LHerzog
    LHerzog
    Want to disable HA on a 19.0.1 A/P Cluster and rebuild it. Not even the very first sep to disable HA is working smoothly. Can't believe this has never been asked - 0 search hits here and on google.. Where can I find helpful logs? live log says…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Grub read error

    Frank Boender
    Frank Boender
    Dear community Today we had a problem with two XG 135 firewalls. The two firewalls where configured to run in a active-passive HA cluster. A little while back the passive unit went to a faulty state. We asked our customer try restarting the faulty…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Central enable Management on auxiliary device

    Ben@Network
    Ben@Network
    Hello all, is it possible to enable the Sophos Central Management on the auxiliary device in a HA via CLI? Due an HA problem I must rebuild the cluster and the 2nd node has not Central Management enabled. At the moment I don't want to make a fail over…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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