My appliance is intel box 4core 4gb ram 7 nics 128gb ssd 18.0.5 586 works fine i can revert back and all is good. when i did the firmware upgrade to 18.5.1 mr1 it loads into failsafe mode with the reason "Unable to setup dpdk environment" not sure…

While scheduling the firmware upgrade through Central, I've encountered with following error. Below the snapshot of error message. How to fix the timezone error?

Hello, currently we have version 18.0.6 MR-6 and want to upgrade to version 18.5.1. Unfortunately, this firmware is not displayed and the message appears that no more recent firmware is available. What could be the reason that we cannot download the…

Hello, AP Firmware 11.0.016 is now available. Where are the release note, please ?

Will SFOS v18.5 MR1 be the next firmware Version or will there be also SFOS v18.0 MR6? If there are different versions - what will be the (main) differences in regard to funtionality and Central? If there will be SFOS v18.0 MR6 can we expect a release…

When attempting to upgrade to MR4 from MR3 in the past the upgrade crashed out and would not complete. I worked with support and we rolled back. I was advised not to upgrade from MR3 to MR4 as there were issues with HA upgrades. Is it currently safe to…

I had the same problem. I have 2 XG750's in HA and it broke HD cluster when doing the update. That caused our company a 3 minute disruption in internet access. I thought HA stands for High Availability? I was running V17.5 MR15 on both XG750's. The…

V18.5 MR2: https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v18-5-mr2-is-now-available https://community.sophos.com/sophos-xg-firewall/f/discussions/131468/sophos-firewall-v18-5-mr2-feedback-and-experiences Release…

Having issues restoring the backup from a XG135 to a XGS2100 XG135 (SFOS 18.0.5 MR-5-Build586) > XGS2100 (SFOS 18.5.0 GA-Build289) Is this supported? André

Hi, I need the manual update package for SFOS v18.0.4. The Firewall I want to migrate is still running v17.5.10 and is offering the update to 18.0.5. But the backup from 18.0.5 is not compatible with 18.5GA on my XGS Appliance. How can I get the…

Any word on when 18.MR5 will be supported in a direct migration path to a XGS. (Without downgrading to MR4, which by the way is ridiculous)

Good Morning! I have two XG135 Firewall equipment. They were HA configured and firmware SFOS15.5. To carry out the firmware update process, I removed the HA as requested in the update screen, but after performing equipment 2 it was no longer recognizable…

I've rebooted the device several times, removed it from the policy group, and generally done everything I can think of to get it fixed, but we've got one firewall that seems to be reporting the wrong version number to Sophos Central. It doesn't seem…

Hi, I just have a question , currently I have a sophos XG 85 with que 17.15 version in firmare. Is version 18.5 available for that Thanks

We upgraded SOPHOS XG to MR5. After the update users are complaining that the internet access is very slow and not usable. A workaround as a test was to disable malware and content scanning on a rule basis. But if scanning is enabled HTTP File uploads…

Hi, I have updated two FW XG 125 to version 18.0.5 due to problems with the pattern update, and access to the FW via WEB is very slow, browsing through the fw to pass or create anything is very slow, you do not have to It is due, I have checked the connection…

Hi Sophos PMs and support team, please advise the planned release date for non XGS users to have access to v18.5.x? Thank you on behalf of the forum users. Ian

Is there a planned release date for XG v18 MR6? I'm waiting for the fixed DPI flow error: https://community.sophos.com/sophos-xg-firewall/f/discussions/123913/sophos-xg-18-mr3-dpi-slow-download

We have a Sophos XG330 and for some reason updates are no longer downloading. Everything else seems to be working ok Internet, License Sync, Check for firmware updates, ect. When I click download for the new firmware (HW-18.0.5_MR-5.SF300-586) it just…

Hi Sophos PMs and support team, please advise the planned release date for non XGS users to have access to v18.5.x? Thank you on behalf of the forum users. Ian

I'm asking for frequent release notes of the firmwares.Recently our XG shows new firmware for WiFi: 11.0.015 For some reason sometimes there is a blog post for it, sometimes not. I cannot remember the existance of a general portal for the release…

hello, we have a XG 310 FW that we have tried to upgrade to 18.0.4 MR-4 and it fails consistently. it was part of an HA cluster and we have since disabled it and pulled it off the network to try and manually upgrade the device we have done the…

Hello a few weeks ago to buy sophos 85 xg. At the time of installation I was following the steps as usual, however at the time of the update there was a power outage where I was installing. In short, the appliance does not enter the installation page…

Hello, I have a version of Sophos XG "SFOS 17.5.12 MR-12", and I no longer have an update offered by Sophos, when I click on "search for new firmware", I have the message next: "Search for new firmware failed". Why does my Sophos no longer check for…

Is it possible to install a Sophos xg firmware into a Fortinet appliance therefore converting the Fortinet into an XG.