Has anyone ran into the Rack mount kit for the XGS 126 holes not lining up. If you screw in the front, the rear 2 do not line up. If you do the opposite, the front hole will not line up. See attached picture as an example I double checked and we do…

Is there anyway of getting the UK plug connector for the ADAPTER TECH ATS036T-W120V PSU?

Hello! I was wondering if Sophos would sell those modules ( interfaces) when someone buys a firewall. 1 - 25 Gbps SFP28 2 - 40 gps qsfp + Only asking because i Could not find it in sophos firewall datasheet. (modules) If someone could help- me.…

Hello, I'm founding difficulties determining if the XGS 3300 firewall can support a 2gbps throughput in a HA cluster with 2 equipments. Can someone help me? Also if it has a firewall throughput of at least 37 gbps; a ips throughtput of at least 13 gbps…

Does anyone have the SG135 Rev3 PSU SKU number for a UK PSU? Looking to potentially purchase one if not too expensive.

Hi all, Since SFOS 19.5.2 MR-2-Build624 we now have 3 customers so far, some with HA setup and others with stand alone, that the firewall suddenly stops and all the network interfaces are off. The LCD panel on the front shows fw status, but none…

the UTM had a way to monitor UPS. is this no longer available in XGS?

Customer has a XGS 3300 in HA, last week we tried to update to new firmware 19.5.2 (installed is 19.5.1) and that didn't work. After investigation we discovered the Auxiliary unit didn't response to anything than a hard reboot. After the hard reboot…

I am migrating our current software UTM firewall to the software XG version but I find it hard to decide how much memory I need in my license. At this moment I am on the trial license with a vm that has 8gb memory. For the UTM the 50 ip license was…

My friend decided to run FW Home on my recommendation, but he's having trouble and I took the machine home to troubleshoot. Five days later, I still haven't found the issue. SFVH (SFOS 19.5.2 MR-2-Build624) Lenovo ThinkCentre SFF PC Intel Core i3…

Hi all, I have recently bought old Sophos and upgraded to SFOS 19.5.1 MR-1-Build278 for home use , is it possible to install Sophos XG Firewall Home Use Edition license (whcih I have managed to get from Sophos but its giving my different serial number…

At home, I've a Sophos XGS 116 on which I'd like to install the Sophos Home License. I already wiped the SSD completely, but unfortunately I'm not able to install the Software Image on it. Every time when I try to boot from the USB-Stick, following Error…

I have been running SFOS on fanless i7 hardware with spinning disk for a year or so .. My hardware supports NVME drives ... is it possible to install this on an NVME drive yet so that I can remove the old spinning drive from the hardware? I got past the…

Hi, I'm running a SG230 with Sophos Firewall OS for a home setup and I am very pleased with the functionality. Unfortunately I do not have a lot of space at home and am running this machine in a switch rack located near my desktop PC. I think…

Hi everyone, I hope this message finds you well. I am reaching out to inquire about the compatibility of the SOPHOS 3300XGS , SFP+ module with the Switch HP 5820X-24XG-SFP+. We are currently evaluating our network infrastructure and considering using…

Hello, we have a Sophos XG 230 with an additional FlexiPort Module. Are there any Firmware Upgrades available for the module itself (not the whole Firewall). Is there a way to output the modules Firmware version? Thanks, Moritz.

Hello, I'm trying my best to boot the installer of Sophos XG Home Edition version SW-19.5.0_GA-197 .iso from a 8GB USB 2.0 stick on my Intel i3-1115G4 CPU with 8 GB RAM but can't seem to find a way to properly boot the Installer I tried Etcher on…

hello! I ve recently found about sophos xg (which will solve a problem with my network). Someone said it will block all ads on my network (which is the main issue) and proposed to run it on a "standalone" pc. Because I m really not sure yet, will it run…

I tested a VM with XG home Edition and I was pretty happy with it that I decided to order a physical firewall to get a real protection instead of virtual. I ordered a XGS 116 and I got really disapointed by the noize of the device. I plug the device…

Hi, It is possible to connect XGS3300/4300 to core switch with RJ45 SFP+ ASF-10G-T transcievers to get 10Gb/s speed over cooper? Any other transciever option, on link listed below I can only find this option for XG, not for XGS models? Has anyone tried…

I have been trying to install Sophos Firewall Home edition on a dedicated machine and have followed all the instructions (I beleive) but keep getting the error "selected boot image did not authenticate" when trying to boot from the usb drive I downloaded…

I have a used Sophos XG 230 rev 1, does the hardware specifications support installation of Sophos Home Edition? I am struggling to find the specs for XG 230 Rev.1 but I believe it only runs on 2 Core instead or 4 Core required for Sophos Home Edition…

Hi there, I'm using a Sophos SG330 Rev.1 with the SFOS Home 19.0.1 MR-1 and the LCD is only showing "Sophos Protection". Is it possible to use the LCD properly?

Hello everybody, how are you? We are having a problem with SOPHOS appliances, model XG210 after the version upgrade. We were in version 18.5 and upgraded to 19.1 and after this update our appliance started having a high consumption of RAM and Swap, this…

I see from today email that the XG goes EOL March 31 2025. Where does this leave customers who purchased support spanning beyond this date, for example in our case Apr 2026?