Hello. We are using XGS116w right now and wondering which models supporting 10Gbps WAN. I saw that 1U devices have SFP+ modules but inside the SFP+ supported list, there are no tested RJ45 modules that would work for 10Gbps. https://support.sophos…

Dear Sophos Community Members, I hope this message finds you well. I am currently in the process of configuring High Availability (HA) on our VMware platform and have encountered an issue that I could use some assistance with. Here are the steps I…

Hi all, Have an xg firewall running 20.0.0-GA that locks up every day or at least every other day just after midnight UTC. Load climbs up over 20 or so, then requires stopping/starting manually in AWS ec2 console. Running on AWS ec2 c4.xlarge in us…

Received the below alert by mail but such is no configuration or any log found on the firewall. Any one idea about this.

I've got a XG 125w rev 3 in production, that's licensed until 1/3/2025. I expected to replace it sometime in December but I've been seeing some rather odd behavior from it in the last 3 days. -The web gui from the LAN and from Central is even slower…

After safely powering everything down to do some unrelated maintenance, Before everything except ant-spam was all working fine. Upon restart the computer I had XG running on partially booted with a blank screen and higher than normal fan for about 30…

Hi, I'm facing a strange issue that I am not sure how to debug/improve. I'm using a virtualized Sophos XG on a proxmox server. WAN is connected to a 2.5Gb capable ethernet, but ISP provides only 1Gb symetrical. What I see is : - iPerf3 with UDP is…

As per diagram, I could access TCP port 1521 from clientVM with " telnet 192.168.100.5 1521" . But , I used "telnet 192.168.100.240 1521" , it cannot access. Why? I can ping and access this in on premise vsphere. but not in azure? Please any suggest…

Hi all, Could you pls share the specification of the model XG230 and XG320. Then If XG230 service support will gone on next years? what model should upgrade ? Thanks you all.

Hi can you tell me why our Sophos is consumming too much memory ? No ssl inspection is configure. Even we unplug all network switchs, the sophos memory is + 80%. Need explanations

can you please help me I'm having an issue regarding SFP connection of the Sophos firewall, brand model xgs 2300 i implement sub interface in the SFP port of the firewall all the rules and policy are correct i even test the internet connection it is working…

Good day all.... Does anyone use a Sophos XGS 87 and experiencing that the Firewall is getting very hot after shot time? My FW is running 30Min now and is already producing great heat, and I am just configuring the settings at the moment. THX for…

Hello people ! I am currently in possession of a XGS 136 that I just bought, and I want to make sure that it hasn’t been modified or tampered with any kind of hardware modification or software change. For that I wish to know if there is any way…

I have a Trigkey G5 minpc with dual Intel NIC. I am unable to install SFOS 20 and can only get as far as the *SFOS Installer prompt then it just stays on a blank black screen. Anyone had any success installing SFOS on this device, how did you do it…

Hi all, I recently bought a new server for my SophosXG which I run at home. Unfortunately I did forget that SophosXG still does not support EFI boot, so I did not think about that when purchasing the server. So now, because the device only supports…

One of my customer is migrating to OCI. They are interested in deploying Sophos Firewall to protect that infrastructure. I don't see any option or article that states that OCI is supported by Sophos. I know the KVM image comes in QCOW2 format, the exact…

Hi Sophos Team, I need to know how to check the kind and version of the hard disk of an XG appliance? Cause a firewall hard disk was injured, so I need to replaceit Please let me know how to do ti. Thanks.

Hi all from yesterday finally I've FTTH. Here mi problem: If i test directly from the router (at the moment i've a double nat, waiting for parameters), i can reach 940Mb Down and 520Mb UP. If i test form sohopos, the down speed is less than 300Mb…

I have an XGS 126W. It has been sitting in a closet since end of 2022. At that time it had all the updates installed, not exactly sure what version. Now what it's out of the closet (no pun intended), I can't connect to it. No matter what port I connect…

Following up on this locked post: Rack Mount Kit for Sophos XGS 126 SKU: RMXZTCHAB P/N: XGSDT2RMPUR Yeah, you're right. Some [not so] clever person probably thought it was wise to put screws non-symmetrically on both sides of the router so you can't…

Hi, We have a vnet in azure with 2 address spaces 10.50.x.x and 10.90.x.x. We have deployed a sophos firewall there and added 2 subnets in 10.50.x.x as lan and wan networks. We also need to have 10.90.x.x network connected to the firewall. When we try…

Hi there, I purchased a sophos firewall instance from azure firewall. https://azuremarketplace.microsoft.com/en-us/marketplace/apps/sophos.sophos-xg-firewall-solution?tab=overview Where can I find the serial number?

Hello My clients have a range of XGS107w and XGS 116/126 models, I understand the 126 models can accommodate an LTE module but what are people using for 4G/5G backup options on these lower spec routers? Any help would be greatly appreciated. Thank…

i have two vnets in resource group. vnet1 network address is 192.168.0.0/16. Wan subnet is 192.168.100.0/24 Lan subnet is 192.168.200.0/24 Sopho Xg firewall is deploy in this subnet. Wan portB interface ip address is 192.168.100.4/24 and Lan portA…

Hi Community, Is there a way to clear memory (RAM) without rebooting in Sophos XG firewall? its firmware is SFOS 20.0. 0 Memory went up to 90% last week. We rebooted the Sophos XG firewall. Then, Memory came back to around 30%. Now it has been running…