Hi all. Quick question, if you know the answer, skip everything below this line: Can I completely disable EVERYTHING regarding email scanning on the Sophos XG series? We are using a Sophos XG 105 Rev 2, it shipped with SFOS 16.05.5-233 (according…

I'm used to Mail Manager in the UTM so switching to using the Mail Logs has been... not a great experience. I can't search by sender or recipient, and I can't filter or sort the results. There are over 800 pages. The Log Viewer doesn't keep that many…

Hello, We just switched from the UTM 9 to the XG firewall, and so far I don't really understand why the email protection isn't doing what I expect it to... We are set up in MTA mode, and I have created email policies to allow 1 specific address to skip…

I currently have a situation where on of my SP`s has been blacklisted, due to weak password by a user and therefore spam mail being generated. I need to whitelist this ip but I tried it both under 1. Protect -> Email -> General settings -> Spam Check…

I am having a problem configuring the SMTPS scanning certificate for my appliance. It seems as though the feature is not properly implemented! Let me explain: Currently, I have a virtual host firewall rule permitting traffic from the WAN zone (public…

In the XG firewall is there any way to block emails or mark them as spam based on keywords or patterns in the email body? Our business has been receiving emails almost every day which are obviously spam but haven't been detected as such by the firewall…

Hi all, Long time UTM user, wanna test drive the XG. Didn't got the license email, is there anyways of getting it elsewhere then from SMTP ? Thanks, m.

Can I allow or block email using a Whitelist or Blacklist on SFOS 16.05.4 MR-4? I found only 15.01 tutorials ( https://community.sophos.com/kb/en-us/123258/ ).

Good morning, I'm facing problems to make my Sophos XG filter correctly inbound spam e-mails. Does anyone have the correct ports where Sophos XG comunicate with Sophos Labs? Best Regards,

Good morning, does anyone have the same problem we have. we updated a Sophos XG 310 HA to 16.0.5 MR-2, after the update the daily quarantaine Mail digest is sending it twice intead of just one time a day With kind regards René Meijer

The Quarantine Digest Email settings only let you select an IP address based on Port/Alias, instead of allowing you to specify a hostname. This causes a certificate error when clicking the "My Account" or "Release" links in the email. The admin console…

I had an issue where I was unable to release quarantined emails with Legacy mode enabled for the Email Protection. The SMTP Scanning rules were working properly, but releasing messages, whether from the Quarantine Digest email, the admin web interface…

Hello, I set up Sophox XG 210 (SFOS 16.05.2 MR-2) in MTA Mode. My goal is to use sophos xg as mail relay for external computers. Added smtp policy (relay allowed for my own Exchange online domain). In settings for relay I added "any" to hosts permitted…

Hello! I faced the problem with outlook configuration to use external mail servers for sending mail. External mail server requires authentication and use TLS (port 587). All mails goes from outlook to XG and hangs in mail spool with ststus queued…

Looking to migrate to the XG Firewall now we are using Sophos Central. I have found that SPX encryption can only be configured on ports 1025-65535, it need to be on 443. This is a big problem and will prevent migration. I have had this issue before…

Hello everybody, I have a problem with the XG mail Spool. I'm running XG 125w under firmware: SFOS 16.05.0 GA in MTA mode. The Sophos XG is filtering SMTP inbound and outbound. Sometimes I check the mail spool, and every once in a while, I can see…

On our main HA firewall pair we are running 16.01.2 and the email scanning is set to MTA mode If I go to the PROTECT/Email/General Settings to set a banner as below: I can type in some text and enable it. It applies to all outbound messages…

Hi All, I created a business application rule to allow SMTP access to my exchange server using the email servers (SMTP) template. Below are my settings: Now, on my LAN network i can get a connection on port 25 to the SMTP server by using the external…

I'm using Sophos XG v16 and I have just configured the email spam filter to work as a transparent proxy. Everything works great, apart from when it rejects an email. The system sends the rejection email to the sender as it should, however it doesn't have…

Hello Everybody, I have an XG210, with FullGuard licence. Is it posible to redirect my MX records to the public IP (WAN) of the XG, check spam and then redirected to office 365 cloud based email server? Also, I want to add the SPX capabilities of the…

Hi, Running Exchange 2013, going through a XG210 running 16.01.1 using MTA I have had no reports of any other issues sending email apart from this one. When sending mail to a specific domain, the exchange server bounces back with this. I have…

Hi All, After seeing another thread about Guest User Registration I looked into it and had a play...and immediately backed out of it after looking at playing with SMS gateway APIs, the potential pains and costs (although I could get a SIM shield for…

After upgrading to v16 I switched Email Protection to the new MTA mode and found out that either IPv4 or IPv6 traffic is working but not both. IPv4 required to enable SMTP Relay in System / Administration / Device Access whereas IPv6 was allowed without…

We got blacklisted in spamhouse because of bad HELO=Sophos When 15.01 MR-4 will be released? I have to route all outgoing mail through second gateway due to bad response "HELO=Sophos" bug, that is causing our domain blacklisted (Cisco SenderBase and SORBS…