• POP3 Rules: Too many spam messages pass the filter

    John Kormpopoulos
    John Kormpopoulos
    Since the latest update (SFOS 19.0.0 GA-Build317) of our XG210 Firewall, too many spam messages pass through, even obvious messages with subject like "Beautiful Asian Beauties Are Waiting to Meet You". Has anyone experienced the same? Regards, …
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • No Email subscription, external email: any benefit to inspection of the IMAP/POP/SMTP traffic?

    Wayne Folta
    Wayne Folta
    If you use external, third-party email which is outside of your firewall and you have no control over the email domain, is it still beneficial to TLS decrypt IMAPS, POP3S, SMTPS traffic and thus have it inspected? Actually, as I write this I'm not sure…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Email Dictionary Attacks in MTA MODE?! (IMAP port 587 connections in MTA MODE displaying Sophos IP for source, not Attackers!)

    Michael Zietlow
    Michael Zietlow
    How do we make XG report Public address of IMAP/SMTP/POP connections when in MTA mode? This week I had to deal with a Dictionary attacker probing our mail server for valid accounts about 20-30 per minute. The logs on the mail server were woefully inadequate…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Outgoing emails from external domains do not work on port 465 (SSL) with MTA mode

    Alan Salgado1
    Alan Salgado1
    We have Email Protection configured in MTA mode, an internal mail server using ports 993 (IMAP), 995 (POP), 465 (SMTP), everything works perfectly. The problem is when someone with an external domain arrives, they cannot send emails when they have port…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Strange XG 18 Mail Log Entries

    Fabio Marziani
    Fabio Marziani
    I don't understand the two entries below: 1) mschravenriemer@yahoo.de (whe dont'know who is) send a message dropped by firewall (nothing strange). 2) firewall@ourdomain.it send a message to mschravenriemer@yahoo.de with subject malware detected. This…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SMTP - Restrict In and Outgoing Traffic to dedicated Interfaces/IPs

    GernotMeyer
    GernotMeyer
    Hi all, we have couple XGs in place (18.3 and 18.4). Each with multiple WAN lines and each line has different IPs. When using Mail on XG: How to restrict mail traffic (In- and outbound) to dedicated Lines and IPs? Thanks for hints Gernot
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SMTP Relay auth not working

    NausicaMedia
    NausicaMedia
    Hello, Becoming mad with an SMTP relay authentication not working. Hours with support for no result. Here is the configuration : Policies and exception domains routing : domain.com global action : accept route by static host : internal…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Email > Mail Logs won't load

    Chris Greenacre1
    Chris Greenacre1
    Hi! I recently set up our Sophos XG Firewall, and everything is working beautifully! However, today we've run into an issue with the "Mail Logs" within Protect > Email. Previously we used to be able to go into that tab, and it'd tell us every email…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • XG MTA Mode, unable to authenticate to smart host.

    Stephen Zuluaga
    Stephen Zuluaga
    Facts I've recently configured my XG SFOS 17.1.3 MR-3 to run in MTA Mode. It sits in front of an onsite Zimbra server and is accepting the email for the zimbra server's domains without any issues. The Zimbra server uses the XG as its smarthost.…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Email Policies & Exceptions File Protection

    Louis Swanepoel
    Louis Swanepoel
    When selecting the "Compressed Files" selection to filter attachments from email, the system erroneously filters out winmail.dat mime type Application/MS-TNEF files. winmail.dat is used by senders using Rich Text Format mail? The Application/MS-TNEF…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Greylisting problems

    Charmacas
    Charmacas
    Hey, what is bothering me a lot is that Greylisting is not working. That feature does help with Spam but it is not helpful when the mails arrive sometimes half-a-day or even 4 days later. Also when any mail goes through exactly that constellation of…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Help with E-mail Protection Configuration

    M.Hegazy
    M.Hegazy
    hello hope you all doing great i have mail server located outside my network and the employees connect to it through outlook (POP3/Custom SMTP) and i was wonder if i can use the xg firewall to protect the network from mail spam and malware even…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • iPhones cannot send emails (but can receive just fine). Trying to get sending emails to work.

    Hau Lin
    Hau Lin
    With our iPhones connected to our home XG network, we cannot send emails (but we do receive emails just fine). What can I do so we can send emails? If I connect to my VPN, use LTE or use my work Wifi, my iPhone can send emails just fine. I have a…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Bulk delete from SMTP quarantine

    Adam Spooner
    Adam Spooner
    Recently an email account on my mail server got compromised (no fault of the XG or firewall). Because it was compromised I currently have 59,233 emails in my quarantine that are from a single user and my system reports total utilization of the SMTP Quarantine…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Sometimes getting relay access denied

    Jelle
    Jelle
    Sometimes we get a delivery notification saying that relay access was denied when trying to send an email. Unfortunately there is no additional information. Until now resending the email a few times solved the issue. First I thought this was happening…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Create Web Exception for SMTP Connection?

    tscott_16
    tscott_16
    I have a Discourse server running behind an XG appliance and it sends email notifications using a mailgun.org account. Outgoing mail has been failing with hostname "smtp.mailgun.org" does not match the server certificate What is the proper regex to…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Domains in Whitelist still dropped

    IanR999
    IanR999
    Hello, I am running the Email filtering in MTA mode, all emails are checked against spam I have whitelisted various domains to ensure mail gets delivered from them. I have noticed recently that emails from some domains even though they are…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Certificate Error: The security certificate was issued by a Company you chose not to trust

    Charles Zvarimwa
    Charles Zvarimwa
    I recently installed Sophos XG 125/ w125 on our network. After installation I have been receiving the “Certificated is not valid” error when trying to open the outlook application. I am using Exchange 2010 and previously when I was using TMG I did not…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Seeing outbound email detected as spam - but coming from external ip - how to track via logs

    Aaron Berger
    Aaron Berger
    Hey Guys I've enabled outbound spam filtering on my XG 115W firewall as I was ending up on email blacklists. I've also got an Exchange 2010 server running behind the firewall. I'm getting some weird outgoing email traffic in my XG firewall. In the…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Firewall blocks all scanner mails

    Mario Gomez
    Mario Gomez
    hardware description: FW: XG210 Multi: riocoh aficio mp2554 mail provider: microsoft office 365 so, we have a scanner/printer/copier that sends every scanned document by mail, when installing a new XG210 firewall and giving an standar configuration…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Mail and other client for e-mail - SMTP error

    bonji
    bonji
    Hi all! Recently, a firewall of your brand was installed in my office. Unfortunately, my colleagues and I find problems when sending mail with various clients (for example, Mail, Thunderbird, etc.). The error that is restituted refers to problems related…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Limited email settings in SFM

    RickyPetite
    RickyPetite
    I use my gmail account to send notifications and backups from my XG devices. On these devices, email is sent successfully. On the SFM, however, there is no choice for "connection security" (SSL/TLS) and as a result, it doesn't work. Why? Any fix? Thx…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • How to get immediately notification when mail quarantined ????

    Garuda Gunung
    Garuda Gunung
    i'm using xg 450 with firmware SFOS 17.0.2 MR-2, how can recipient get immediately notification for each mail quarantined. i have setup notification by quarantine digest but it's only send on fixed time. Sometimes important emails are quarantined and…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • MTA mode Configuration in XG135

    Edtrick Lam
    Edtrick Lam
    As we followed Sophos document to config MTA mode, - Same domain transfer is ok. - Email send from LAN to WAN is ok - can't receive any inbound email from other domain (sender received email: 550 Relay access denied) Our Email server is under…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Issues with email scanning for Gmail Enterprise

    Juan David Arango
    Juan David Arango
    Hi community, Currently, I'm facing some issues for scanning emails since the mail server were migrated to gmail services. The SMTP port used for send messages configured on the mail clients is 465 and currently configuration on the XG doesn't scan…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
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