• I cannot access WEB Admin or SOPHOS XG Portal

    Idris Sanni1
    Idris Sanni1
    Kindly help, I can not access my xg firewall but the ip is responding to ping
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Error with loggin access Web Sophos EXSi

    Gabriel Piovano
    Gabriel Piovano
    Hello! I'm new in the forum. I started working with a client, where he has "Sophos Firewall" virtualized on VmWare EXSi 6.7 (Firmware: SFOS 19.0.1 MR-1-Build365). The previous infrastructure technician left de company, and wrote in .txt a username (admin…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Admin password with 2FA not synced in HA

    LHerzog
    LHerzog
    For the second time now we face an issue that we cannot login to XG with SSH. Either as admin or with the ssh keys we entered in WebAdmin. XG430 (SFOS 19.0.1 MR-1-Build365) This was first noticed when we upgraded from 18.5.4 to the current version…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • after upgrade to 19.0.1: logins with admin user no longer possible

    LHerzog
    LHerzog
    is there something about known issues with the default admin after upgrading? Webadmin and SSH logins are no longer working after we upgraded from 18.5.4 to 19.0.1. On several locations this issue has not been seen but on our XG430 we cannot login afterwards…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web Admin Logs out Despite "Logout admin session after" being Unchecked.

    Brian1941
    Brian1941
    When I'm using the web admin gui, I get logged out periodically, anywhere from an hour or so to several hours, even though I don't have " Logout admin session after" checked. Sometimes it doesn't log out at all, which is what I want. How can I prevent…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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