Hi Team, I recently install FW on VMware but issue is the login web page is taking too long to load. Using ssh I can easily and quickly go to the device setting but managementip:4444 is taking too long(20-30mins) to load. I used all the browser but…

unable to reach login page of my SFOS instance on AWS. A troubleshooting screenshot (utility provided by AWS) seems to show boot has not completed. port 3400 scans as open but 22 and 4444 do not. No console provided by AWS gives me access. I have…

Hi, Since, for some reason, I'm not being able to access my Sophos XGS appliance trough a webadmin or ssh conection, I'm trying to access the device with a serial connection with a console cable. I've followed this procediture: https://support…

Hi, We have a Sophos XGS appliance. After a reboot it has been stuck showing this message with a blue background on the browser everytime I try to access to the web admin console: "Firewall is starting. Please stand by while the system finishes loading…

Hi, The device XG86 I believe was blue and hang when i received this device. Currently, I am tryna access and reset to default but it couldn't be turned on even after plugging in and out. Its constant on red colour. No matter I plug in the power,…