• Restore backup

    Christian Doelhoffs
    Christian Doelhoffs
    Hi All, I have to restore a backup made on a configured firewall (xgs107) to a new one, same hardware and software version. All runs ok, the complete configuration and settings are present. Howether, no traffic is traversing the firewall from any…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • List SFOS Firmware Versions of all customer Appliances

    FFin
    FFin
    Hi Community, is there an simple approach to get currently installed SFOS-Version from all partner-accessible customers? Central API does not offer query of central managed firewalls by now. Jumping through all central-customters usings central partner…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Failed to upgrade config from V18.5 MR3 to V19.0 GA

    Noah Hu Hong
    Noah Hu Hong
    Hi I was trying upgrade the firmware from V18.5 MR3 to V19.0 GA. console showing: Migrating config from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317 ERROR(0x03): Failed to migrated config. Load default. logs at /log/migration.log…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Backup could not be sent due to incorrect server configuration

    JanQ
    JanQ
    Hi, I have an issue with scheduled backups of my Sophos XG VM. When I try to make a backup I get the following error: It also does not matter if I do a local backup or by mail. The error stays the same. The current Firmaware: SFOS 18.5.3 MR-3…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Cannot restore config on current device

    Stuart James
    Stuart James
    I've spun up 17.5.14 MR-14 in a Hyper-V virtual appliance and I'm trying to restore the configure on setup from 17.5.13 MR-13 and it keeps saying it can't restore config on the current device The device that the backup was made on an XG210 which has…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Logs of inverting firmware

    IvanildoGalvão
    IvanildoGalvão
    Guys, a user in a company that is our customer, made the mistake of inverting the boot firmware on the XGS 3300, causing an inconvenience in the company, because all the networks were offline, he ended up reversing to the original firmware of the equipment…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • POPIMAPDEAMON is dead after updating to SFOS 19

    Jack_St
    Jack_St
    Hi, I have the following problem and hope somebody knows this error. Today I upgrade my Sophos XG Software Appliance from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317. After restart my XG gives me a red status for services with the following…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 17.5.16 to 18.0.6 Upgrade - interesting problem

    MustafaTASCI
    MustafaTASCI
    Hi; I have XG 310 devices working active-passive HA. There are too many RED devices, hundreds of rules and hundreds of address, MACs on this device. This devices are very critical for me and my company. For a long time, devices have been working…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Firewall firmware update

    Prasad Kochrekar
    Prasad Kochrekar
    In our organization we are using Sophos XG firewall, we are not getting firmware updates.Details of our firewall are mentioned below for your reference. Organization Name - GS Caltex India Pvt Ltd Model - Sophos XG 125 Version - XG125 (SFOS 17…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • CPLD Updates

    JasP
    JasP
    We recently installed a new XGS and as part of the initial installation, we were notified of a CPLD update. Is there any way to tell what version of CPLD firmware is running on an XGS? What is the process for any future updates? Are these only ever…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • restore old XG105 to VM

    sixteen again
    sixteen again
    Our sophos XG105 , running 16.05.2 MR-2 died during firmware upgrade. (Nothing on serial or VGA , I gave up on it) However, we do have a recent config saved, and we try to at least view it to we have a clue what config was , like firewall/nat rules…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SFOS 18.5.2 MR-2

    OldMtnGoat
    OldMtnGoat
    I loaded version 18.5.2 MR-2 and found that access to my printers stopped working from wireless. I went round and round trying to fix the problem but nothing worked. My wireless is on a different physical port than the printers. Version 18.5.2 MR-2 does…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Firewall reboot time post firmware upgrade

    Pramodh Maheshwar
    Pramodh Maheshwar
    I had upgraded from ver 18.05 to 18.06 and has been over an hour now the applicance is isnt back online?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to config migration when upgrading from Sophos V17 to V18

    hyun jin
    hyun jin
    Hello. Is there a way to migrate the config that was used in V17 to V18 so that it can be used continuously after upgrading? After upgrading, the existing config will be messed up. In particular, the NAT settings... Please help.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG310 firmware upgrade path

    Harvent Rau Mogana Ravu
    Harvent Rau Mogana Ravu
    My current Sophos XG310 firewall version is 18.0.5 MR-5-Build586. I'd want to update the firmware to the most recent and stable version. Can I jump right to 18.5.2 or should I first upgrade to 18.0.6? The suggested firmware from the Sophos portal is shown…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Schedule firmware updates - XG

    Ryan Partington
    Ryan Partington
    I'm so used to manually having to do firmware updates out of hours, I never questioned it. Many firewalls we manage are customers who we don't manage in central. We've won their firewall business, but are not the incumbent partner. Today for some reason…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Upgrading to Firmware SFOS 18.5.2 MR-2-Build380 causing internet slowness

    RyanHosiassohn
    RyanHosiassohn
    Has anyone else upgraded the firmware version SFOS 18.5.2 MR-2-Build380, and experienced major performance issues ? Any traffic going to the internet was drastically slow . We hat to revert back to : SFOS 18.5.1 MR-1-Build326 For it t be right…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Bug while Exporting and Importing IPsec Connections

    Francisco Montes Montes de Oca
    Francisco Montes Montes de Oca
    Hi, yesterday while Exporting and Importing various configurations from an XG 310 with latest firmware, to a new XGS 3100 I found a bug. The original device has a master key set up. When I tried to export just the IPsec connections, the new device did…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG135 - SFOS 18.5.2 MR2-Build380

    Alan Spark
    Alan Spark
    We have an XG 135 and were prompted about this update a few weeks ago (we are currently on SFOS 18.5.1 MR-1-Build326). I have been putting it off due to the following two entries in the changelog: NC-69456 [Firewall] Device goes into Failsafe Mode…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Migrate Fom SFOS 17.5.17 to SFOS 18.5

    Mehdi Saadaat
    Mehdi Saadaat
    Hi I want Migrate From SW-17.5.17_MR-17-837 to SW-18.5.1_MR-1-326 but config not Restored and Device Default Config . Is there Any Way to Migrate ?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Backup via cli

    nwsbeta
    nwsbeta
    How to take backup via CLI in XG firewall.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • cannot upgrade sophos xg 210 SFOS 17.5.16 MR-16-Build830 to SFOS 18.5.2 MR-2-Build380

    RyanHosiassohn
    RyanHosiassohn
    Hey All, So everytime I try upgrade the firmware of this FW it seems to just boot back into the V17 . I checked out the migration logs and for some odd reason it gives me this : nvram_get failed with -16 Old version is 17.323 and currentversion…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Possible bug in Import/Export of DataManagement options?

    Joshua Drost
    Joshua Drost
    Test device: XGS 107 Firmware: SFOS 18.5.2 MR-2-Build380 Just seeing if anyone else noticed this issue. If you Export the DataManagement portion of the firewall configuration (i.e. the Log Retention periods), the resulting XML file (within the…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Backup from CR200iNG and restore to XGS3300

    Mojtaba Roustaei
    Mojtaba Roustaei
    Hey Guys, I'm trying to restore a backup file from CR200iNG 10.6.6 MR6 to Sophos 18.5 or 18.0. According to bellow link this should be possible as long a number of interface on new device is equal to or more than old device. Sophos Firewall, Sophos…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 18.5.2 Firmware upgrade taking forever

    Botsergeant
    Botsergeant
    I am trying to upgrade an XG 330 to firmware version 18.5.2. I downloaded the file from the Sophos Licensing Portal and used the Upload & boot option on the Backup & firmware > Firmware page. I have had a spinning wheel for over an hour and a half. The…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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