It was on version 19.5.2 MR-2-Build624, but after updating to 19.5.3 MR3-Build652, my communication failed, internal network, internet, etc. After the restore, communication stabilized and returned to normal. Has anyone gone through this?

Hi everyone, Currently we have Sophos xg 230 in our network and it is HA. Our Primary fw is (Active) and Secondary is Auxillary (passive). So I want to update firmware of Sophos XG 230 which is already in HA mode, So what should I do or what will…

Hello There, This is regarding that some vulnerabilities are somehow there in sophos 19.5.3 firmware version .what can be the solution for this and second thing as of now we arent able to find licensing portal directly it is redirecting to sophos…

I recently attempted to update my XGS Firewall from SFOS 19.0.1 MR-1-Build365 to the latest 19.5.3. MR-3-Build 652. I have been putting it off and finally had an opportunity to upgrade. After the firmware applied and rebooted, I was able to remote into…

Perhaps a simple question, but I downloaded and installed the latest available firmware, and it seems to be available. But it is not active, why? How can I activate it?

Hello community, after upgrade to 19.5MR3 one XG135 got DEAD status for service policyroute. Restart service, reboote firewall and fallback to MR2 doesnt change this problem. We are now on way to customer to fresh install this firewall, anyone else…

My problem is that after the firmware update of XG135, the hardware light is red. Previously worked properly with SFOF 19.0.0 GA-Build317. When I choose SFOS 19.5.1 MR1-Build278 and install it, it fails.(the pic below is the screenshot before update …

I am trying to upload the firmware manually from the "SFOS Installers" website. download.sophos.com/.../index.html Currently I am running 19.5.2 MR-2-Build 624 I have downloaded the SW-19.5.3_MR-3-652.iso multiple times and have tried uploading using…

Hi all, What means mr(staging) type in SFOS 19.5.3 MR3-Build652 Thanks

hi all, can i update from v19.0.0 straight to v19.5.1 or do i need to update to v19.0.2 first thanks, rob

I am Unable to update xg135 firewall firmware

I'm running home edition XG 19.0.2 MR2 build 472 ontop of Proxmox. I'm struggling to get the latest update (19.5.2 MR2) to install. it's showing as available and i am prompted to install it on loggig in to the admin portal. it's showing as availble…

We have an XG135 currently running SFOS 18.5.4 MR-4-Build418 but have learned that this is due to be EOL by the end of June (it would be nice if we could be alerted about this rather than having to manually check https://support.sophos.com/support/s/article…

Falling victim to this: Sophos Known Issues list NC-101780 /var is too small I don't really want to reinstall. Tech article mentions this: 2. Please contact Sophos support to apply the workaround for the affected appliance in v19 GA. Does anyone on this…

Hi, we have implement stas in AD,if we upgrade firmware of firewall we need to update on AD stas software is it required.

i've updated sophos Fw to the latest version v 19 , and i noticed that my cloud services stopped working for Hyper V replication or for Veeam azure stockage . so i tried to look into the Firewall and i found some declined packets whenerver i force replication…

Hi guys, i've a XGS2300 cluster, i'm trying to upgrade it from 19.5.0 to 19.5.1, but if i try to start the upgrade process it tells me that i can't upgrade. I've checked the static routing problem before upgrading... but everything seems ok. Does…

Good morning, Am I able to to update our XG directly to SFOS 19.5.1 MR1-Build278 from SFOS 18.5.4 MR-4-Build418 even though the firewall is also showing SFOS 19.0.2 MR2-Build472 is available. Are updates cummulative? Is that right word, lol. Thank…

Hi there, I have a defective Sophos XG 230 v19.01 here and a backup of v18.5.2 (before the upgrade to v19.01). Have here a replacement firewall from Sophos on which is v17.5.12 installed, now wanted to install here offline the v18.5.2 but we rejected…

Hello, in My XG330 the new firmware validated successfully but New firmware could not be uploaded. Please refer to online help for possible reasons.Please help

I had deployed the sophos xg SFOS 19.0.0 GA-Build317 on vmware and its working fine The problem is I am not able upload the firmware to upgrade / if click download firmware on GUI nothing happens. I can see the disk utilization not a issue. /resized…

Hello, I am a home user and I have been under a pretty substantial attack from China and I noticed some strange events during the attack. I have pulled every log you can imagine and even ssh'd in to get the complete logs and created diagnostics CTR if…

Hello, I have a problem with a XGS87. I can't make an update of the Firmware - not with integrated updater and also not manual with the downloaded Firmware. I'm getting the following error: "New firmware could not be uploaded. Please refer to online…

I have Sophos XG (SFOS 19.0.1 MR-1-Build365) installed on Proxmox instance. Cant update to new firmware version: SFOS 19.0.2 MR2-Build472 After logging popup window appear encouraging me to upgrade to new firmware, but when I click upgrade button…

Hi Team, Currently we have xg310 firewall in our org with 17.5 firmware. Notable to upgrade the same to 18.5 or latest. While trying to upgrade, It is just loading and the tab Grey's out. Need help on this. Any recommendations please. Thanks…