Hi all, What means mr(staging) type in SFOS 19.5.3 MR3-Build652 Thanks

hi all, can i update from v19.0.0 straight to v19.5.1 or do i need to update to v19.0.2 first thanks, rob

Sophos firewall backup cmd from CLI & How to copied backup to USB or https or FTP method with detailed steps for download backup. these use while GUI & Hardware failure in some reason.

How to export Users List from firewall. In earlier version we have to export list but in new version 19.5 its not available. so could you please help me anyone with detailed steps how to export Users list in authentication.

Did anyone else do this before? Some Ideas? Thx

Hi, I have a firewall XG 230 and i want to export the configuration to import it to a cisco FTD. I don't know how to process and if it possible to do it whitout losing datas. Thanks in advance

Hi, I was wondering can a normal backup be taken from an XG and restored on an XGS model ? Is there anything to be concerned about when doing this ?

Hey All, I was wondering whats the difference between the Backup from (Backup and Restore tab) vs Export Full configuration from (Export Tab) Anyone know ?

Hello. Please tell me where can I find the ip addresses or domain names of Sophos pattern update servers? Where does sophos update its databases from?

I am Unable to update xg135 firewall firmware

Hi, I have SG230 running SFOS 19.0.1 Firmware with only Base Firewall as an active subscription. Now, I'm trying to backup the configuration but am unable to proceed because a secure storage master key must be created first. But I don't have the option…

Hi, is that high CPU load normal on XG430 SFOS 19.5.2? As it is multi cored, I expected only one core exhaused by a update, not the whole system. High CPU on the firewall causes issues with VoIP traffic at least and other applications that rely on…

We have an XG135 currently running SFOS 18.5.4 MR-4-Build418 but have learned that this is due to be EOL by the end of June (it would be nice if we could be alerted about this rather than having to manually check https://support.sophos.com/support/s/article…

Hi, i'm preparing some selective configuration bundles for future initial deployment of specific configurations and policies for our customer appliances. While creating some usage-hints for internal use how to handle import/export feature, i was wondering…

Hi, I have a defective XGS2100, an RMA has been opened and a new product will be sent back to me. When it arrives I will do a configuration restore starting from the backup of the faulty one, but two questions arise: 1) I have 5 RED20 devices connected…

Hi, we have implement stas in AD,if we upgrade firmware of firewall we need to update on AD stas software is it required.

i've updated sophos Fw to the latest version v 19 , and i noticed that my cloud services stopped working for Hyper V replication or for Veeam azure stockage . so i tried to look into the Firewall and i found some declined packets whenerver i force replication…

Power was down for more time than the UPS capacity. Currently the network has no internet and it seems that the DHCP server is also not working. As a result I can not access my firewall. What is the best way to resttore? Do a reset and restore…

Hi guys, i've a XGS2300 cluster, i'm trying to upgrade it from 19.5.0 to 19.5.1, but if i try to start the upgrade process it tells me that i can't upgrade. I've checked the static routing problem before upgrading... but everything seems ok. Does…

I have a VLAN, currently on Port1. Now I connected my XGS-126 to my switch using glass fibre. However, under Network/VLAN I cannot edit the Port# Which selection of the configuration should be exported? Would it be sufficient to export just the VLAN…

Good morning, Am I able to to update our XG directly to SFOS 19.5.1 MR1-Build278 from SFOS 18.5.4 MR-4-Build418 even though the firewall is also showing SFOS 19.0.2 MR2-Build472 is available. Are updates cummulative? Is that right word, lol. Thank…

Hi there, i have successfully reset the SSKM as described here. Reset secure storage master key - Sophos Firewall Created new backup and tried to restore it on replacement firewall. But i get the error message that the SSKM is wrong. Do i have to restart…

Hi there, I have a defective Sophos XG 230 v19.01 here and a backup of v18.5.2 (before the upgrade to v19.01). Have here a replacement firewall from Sophos on which is v17.5.12 installed, now wanted to install here offline the v18.5.2 but we rejected…

Hello, in My XG330 the new firmware validated successfully but New firmware could not be uploaded. Please refer to online help for possible reasons.Please help

I had deployed the sophos xg SFOS 19.0.0 GA-Build317 on vmware and its working fine The problem is I am not able upload the firmware to upgrade / if click download firmware on GUI nothing happens. I can see the disk utilization not a issue. /resized…