I have an XGS 3300, SW 19.5.3 with a problem, so I backed up the settings and am trying to restore it on another XGS 3300, SW 19.5.4. Apparently the restoration happens without problems, it goes from 1 to 100% without errors, then the equipment restarts…

In XG SFOS 19.5+ is there a way to revert to the previous version of RED or AP firmware after applying updates manually from the Pattern updates page? Does each SFOS version have minimum RED & AP firmware version requirements?

Are there any news on V 20.0.1.342 release? A few weeks ago it was told to be released around end of april / early may. Now further delayed to "Q2/24". We're urgently awaiting fixes, especially for OpenVPN Android/iOS handling. Is there a date / timerange…

Hello Everyone, I am trying since yesterday to configure my backup to be scheduled using FTP on our storage. 1) I created a file path for sophos to throw its backup there on the storage 2) I enabled ftp connection on our storage and gave user…

I am in a plan of performing a firmware upgrade to SFOS 19.5.4 MR4-Build718. I was wondering if I do the upgrade to the primary firewall will it be reflected to the secondary (HA, passive active)? or should I log in locally and perform the upgrade. …

Is there a way either on the appliance or with Central where you can download an actual full configuration of the firewall for printing. We just went thru the stress of setting a replacement XG and we struggled with getting it restored. It would be nice…

Hey guys, i had a strange problem. - Installed Version is 19.5.4 - I restored a backup from XG 330 to a new XGS 3300. - After restoring i create the HA Now it seems that not all WAN-IPs are accessable (it is a /27 subnet on Port2). I allowed…

Hi, I want to take manually admin event backup. What is the step or we done this?

Is there a plan for making a firmware revision FIPS compliant?

Restore through CLI? possible? I can see the backup at Var\conf\backupdata\ I am unable to get access through web - at IP and through sophos central.

Before I completely decommission a bunch of XG firewalls, what is still sitting on these old firewalls that wasn't transferred in a backup/restore to newer XGS hardware? Hoping someone has some info they can share to save me a few hours in working it…

Howdy, Before I engage in the time consuming and soul sucking experience of contacting Support, does anyone know why I'm getting the following when trying to upgrade 19.5.3 to 19.5.4 either though Download/Install via the Firmware page, or uploading…

Hi!. It's possible this? All my firewalls have email scheduled backup. But now, I want to enable FTP without disabling email. On the other hand, I have read this post and think it's an important feature for FTP backups. Thanks.

Sophos Firewall backup issue when we are trying to take backup from firewall it is prompting an error message "Backup could not be sent due to incorrect server configuration". We have rebooted the firewall multiple times then it is working fine also,…

I just had a very bad experience updating XGS126 from 19.0MR1 to 19.0MR3 to 20.0GA in active-passive HA. Node A Primary Node B Aux Update to 19.0MR3 seems to be fine. As Node B updated, restarted and became Primary and Node A updated and became Aux…

Hello, I have a problem with my firewall sophos XG 125 that loads in failsafe mode. When I write failsafe> show failure-reason I receive the following message: “Unable to apply Firewall Framework.” I have tried to reimage the firmware using SFLoader…

Came across a xgs136 on 18.5.1 mr-1build326: 19.5.4 MR4 and 20.0.0GA are listed as latest available. Went to this page to check upgrade path recommendations: https://docs.sophos.com/releasenotes/index.html?productGroupID=nsg&productID=xg&versionID=19…

Hi, We are upgrading from an XG 230 to an XGS 2300 and just want to check a couple of things. We will be exporting the configuration from the XG 230 and import into the XGS 2300, will aim to have both on the same firmware version when doing this…

Hi, I hope you're doing well I have a technical question about updating the company's central FW firmware (sophos xg 330) The current version of SFOS is: but The latest available firmware displayed on the console are: I think i can not download…

Configuring Sophos Firewall to back up config file to FTP server. Settings page has a field for the FTP server IP, but there seems to be no way to specify the port number. My FTP server was using Port 21, and this worked fine, so I assume that Sophos…

Hello, right after creating a backup file I want to use the file to recover the system. To know the system was recovered I just disabled the 1. rule. No other changes where done after taking and recovering the system. To recover I did providing backup…

hello my xgs126 was flagged for ssd update when typing "system ssd show ", i get error unknown parameter 'ssd' i am using device console (4) how to proceed ?!

hi all, im going to backup before i upgarde from 19 > 19.5.3 > 20.0.0 and then i need to upgrade the fw for the ssd's as i have the pop up saying i need to before this im going to take a backup incase things go south, now do i do this via backup or…

Hi, In Sophos firewall, in the latest available firmware, I have two Firmware versions ( SFOS 20.0.0 GA-Build222, SFOS 19.5.3 MR3-Build652) available for download. If I click 'download', will it take immediate effect and download as external file…

What's the best way for partners to handle this? Seems like a logistical nightmare. Most of the firewalls I've connected to in the last two days have the SSD firmware upgrade banner, so I'm going to guess it's a large portion of the installed base. Performing…