Hello! After updating to SFOS 21.0.0, we're facing a high CPU utilization. I've found that snort is related to IPS Engine. Pattern updates for IPS and Application signatures are updated and a few days ago I've flushed Device Reports (before…

Dear all, I found a Migration Tool on Github and did everythink like the Instructions told me to do. Here is the Link to the tool: https://github.com/sophos/Sophos-Migration-Utility-CLI Now I have a Problem, when I want to Import the "Export…

After running home firewall for many years, I decided it is time for an upgrade to the latest. The old version is v9. I downloaded and installed v20, and it is different so it took me a bit to figure it out. But when I try to restore a backup…

Hi, I tried to upgrade my home appliance (home license) from 21.0 EAP1 to 21.0 GA with the following error: 2024-11-18 11:16:20.459 GMT starting old version corporate db Starting conf database 1 2024-11-18 11:16:21.852 GMTLOG: starting PostgreSQL…

Hi I tried do upgrade my "SFVH_VM01_SFOS 20.0.2 MR-2-Build378" Sophos XG SFVH VM to XG 21 using the SIG-File SW-21.0.0_GA.SFW-169.sig from Sophos downloads. The Upload starts and then I see a red message banner saying: New firmware could not be…

Hello everyone, since the update to V21 the DHCP relay no longer works. Can anyone help here?

Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying?

I have a question regarding updating a HA setup from Firmware SFOS 19.5.3 MR-3-Build652 to SFOS 20.0.2 MR2-Build378. Since this is an update to a different version, does the same principle apply here where the Auxiliary is updated first, followed by the…

Dear good evening, I have a firewall migration requirement for a client who has a Sophos XG450 firewall in version SFOS 19.0.2 MR-2 Build472 and wants to migrate to a new XGS4500 computer. Is it possible to do this migration by generating a backup…

Hi, i was just wondering if it's possible with the latest SFOS to backup and restore from a XG 210 to a XGS 2300 and from a XG 230 to a XGS 2100? Thnaks alot!

Hello, Yesterday I tried to reimage a Sophos Firewall of ours but I didn't succeed. I followed the instructions as provided on https://docs.sophos.com/nsg/sophos-firewall/21.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware…

Ok everyone, I am trying to get back to our HA setup and have a few questions. We have 2 X XGS3100's, the Primary unit is active and currently registered and subscribed. I fired up the second 3100 today, now it is only connected back to the switch thru…

Hello, community! We recently updated the firmware of our XG 116 device to version 20.0.2 and noticed a significant increase in memory usage, which now consistently stays above 80%. Before the update, memory consumption was at normal levels. Has anyone…

Just for other to information! Firewall migration from SG115 (SFOS 20.0.0 GA-Build222) to XGS116 (SFOS 20.0.2 MR-2-Build378) is not possible exported backupfile from SG115 with a sice of 19,0 MB (19.963.264 Bytes) Error message on import backup to XGS116…

Hello: I am getting ready to migrate from 2 XG 210 firewalls in active/passive mode to 2 XGS 2100 firewalls and I had a couple of questions on the setup. The XG 210 are both running SFOS 20.0.2 MR-2-Build378. I know that I need to upgrade the firmware…

How do i remove the Physical Ports 5 and 8 in a XG 115 firewall from cli? After a restore of a XG125 backup into the XG115w i have these ports, they should be pseudo ports and editable. But they are not..

Hi, I have plan to migrate our Sophos Firewall XG310 to XGS2100 on this December. Existing SFOS : 20.0.2 MR-2-Build378 . I have watch this migration Techvid https://techvids.sophos.com/share/watch/tozUBTeL3Pkje85qz3Qngg And I did Device Compatibility…

Good Day, We recently purchased new Firewalls for our Offices. XGS106, XGS116, and XGS126 to upgrade 3 offices. Downloaded a backup config of the XG230 and tried to migrate it to XGS126 but was unable to upload the backup. The password is correct…

Good day. I have to upgrade an HA configured XGS3300 that has SFOS version 19.5.2 MR-2-Build624. The question I have is that the firewall tells me to update to versions 20.0.1 MR1-Build342 and 20.0.2 MR2-Build378. Can I directly upgrade to SFOS 20.0.2…

Hi, I'm currently preparing our new XGS3300 to migrate from our XG310 which is soon end of life. I've done a Config Backup from the XG310 and applied it to the XGS3300 which was successful apart from the XGS3300 MGMT Port is now disabled. Is there…

Dear Team, as per your info. you have release latest firmware 20.0 MR2 Build 378 Development reference number: NC-132862 Current Status: released/closed Issue type: Defect but I checked that…

Hi, I need to upgrade 210 firmware from 18.5.2 MR-2 to 20. The firewall is showing two available firmwares: 1. SFOS 19.5.4 MR4-Build718 2. SFOS 20.0.1 MR1-Build342 When I try to upgrade to 19.5, it shows an error. What path I can follow to…

I just found out that our FW has not been getting firmware updates and I want to see if making this big of a jump in firmware is going to cause a problem. So right now it's at SFOS 18.0.5 MR5-Build586 when I logged in it gives the option to update to…

Hi everyone, I have a bit of a situation here. I have tow firewall XGS2100 Version 19.0.2 MR2 in a HA cluster, I tried to upgrade them to 19.5 MR4 Build718 . after one day the LAN zone lost the internet connection . I tried to reboot the firewall but…

Is it possible to backup and restore from XG135 to XGS 136 without using a third-party migration tool?