HI, I have our new XGS2100 to replace our XG210. Do they both need to be on exactly the same firmware version before I take an export and carry out a restore? XG210 SFOS 19.0.1 MR-1-Build365 XGS2100 SFOS 19.0.2 MR-2-Build472 After the import…

Hi folks, I have read the various articles any getting any closer to a solution. https://community.sophos.com/sophos-xg-firewall/f/discussions/136793/export-edit-import-selective-configuration I have created a new tar file after editing the exported…

Hi,, I am on XG 19.5.0 GA 197. When trying to restore a configuration save from either from 19.0.1 OR 19.5.0, I occasionally get a failure on the restore of the saved configuration (even when saved/restored to/from the same version). On a fresh build…

Good morning community, I have a problem with WAF after a migration from XG230 to XGS2300. It was a XG230 HA cluster which I disbanded before the backup and only backed up one firewall. I imported this backup into a new XGS2300 and again formed a…

I have a situation where I have an XGS 2100 on-hand for client A, but they don't need it installed right away. I have another XGS 2100 on order for client B, but it is not going to arrive in time for when they need it installed. I would like to setup…

I want to add a bunch of IPHOST entries (over 150), so I thought the fastest way would be export the IPHOSTS config, add the new entries, and import it back. I was able to easily export and edit, but when I try to import the .tar file, it keeps saying…

Hi folks, looking for some guidance on the subject. My XG115W occasionally fails, different issues each time. Last nigh was a concern because the WAN interface failed, no light and restart did not fix the issue. I had to remove and restore the power…

Hello, where i can find logs regarding backup/restore operation (with secure master key set)? Thanks.

A NAT rule has made the firewall admin ui inaccessible. Firewall still passes traffic and CLI is accessible via local console. How can we restore / revert to the last previsou backup via CLI?

Hi All, I am trying to take backup of my Sophos XG home edition through FTP and mail on weekly basis and trying to schedule it but when I configured FTP for it . It gives me error. As I am using 3 WAN connections . When there was only one WAN link it…

I am migrating from a firewall of another brand but they have 16000 objects created, how can I add it to firewall xg by cli? Is there any option to pass this configuration through a script? Regards,

Hi, from time to time we have need to restore XG/XGS configuration from backup to different model. I got information that two things are impossible: - restoring configuration to different model (this is doable on some other vendors boxes where you…

Hi, i have an XG210Rev on SFOS 18.5.3 MR-3-Build408 that i need to restore to the virtual appliance. My appliance has also 2 RED attached and 14 Vlans. I've downloaded the correct vm from sophos downalod (the same version, SFOS 18.5.3 MR-3-Build408…

Hi, I have used Sophos Migration Assistant tool to export config from SG-125 and I've got Sophos.tar file. Looks fine. But when trying to inport into new XGS-136 via Backup & Firmware --> Backup resotre it says: Wrong restore password or wrong file…

Dear Support Team, We're using XG 85 now we're planning to purchase XGS 116. if I could backup and restore the config from the XG85 to a XG116 with 100% compatibility or not? Please advise ?? Thanks & Regards, Veera, +968 96791778

Hi Guys, I need to upgrade from XG125 to XGS136. Both devices are running the same firmware version. can restoration of the back up work? Can I also run a back of XGS136 onto XG125 and it works? Thanks for your help.

Is there a way to restore to the XG106 from the device itself with a downloaded .backup file through USB? For whatever reason, my companies XG106's have been having their configurations reset every 4 months or so. Typically after fireware upgrades. Which…

Hi All, I have to restore a backup made on a configured firewall (xgs107) to a new one, same hardware and software version. All runs ok, the complete configuration and settings are present. Howether, no traffic is traversing the firewall from any…

I've spun up 17.5.14 MR-14 in a Hyper-V virtual appliance and I'm trying to restore the configure on setup from 17.5.13 MR-13 and it keeps saying it can't restore config on the current device The device that the backup was made on an XG210 which has…

Hi, I have an issue with scheduled backups of my Sophos XG VM. When I try to make a backup I get the following error: It also does not matter if I do a local backup or by mail. The error stays the same. The current Firmaware: SFOS 18.5.3 MR-3…

Hi; I have XG 310 devices working active-passive HA. There are too many RED devices, hundreds of rules and hundreds of address, MACs on this device. This devices are very critical for me and my company. For a long time, devices have been working…

Our sophos XG105 , running 16.05.2 MR-2 died during firmware upgrade. (Nothing on serial or VGA , I gave up on it) However, we do have a recent config saved, and we try to at least view it to we have a clue what config was , like firewall/nat rules…

Hello. Is there a way to migrate the config that was used in V17 to V18 so that it can be used continuously after upgrading? After upgrading, the existing config will be messed up. In particular, the NAT settings... Please help.

Hi I want Migrate From SW-17.5.17_MR-17-837 to SW-18.5.1_MR-1-326 but config not Restored and Device Default Config . Is there Any Way to Migrate ?

Hi, I'm trying to find in my inbox the scheduled backups that my XG firewall is supose to send. My question is, what is the predefined email address that Sophos XG uses as sender when "Built-in email server" is selected in the Notification Settings…