• Sophos Central Azure AD WLAN certificates

    ADHero
    ADHero
    Hello all, We are currently trying to change the authentication of our Wifi to certificates authentication, but are currently failing in the selection and setup of the RADIUS server. We use an Azure AD (no local Active Directory available) and have…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAF authentication fails

    Peter-Paul Gras
    Peter-Paul Gras
    I have to create a user with username equal to mailadrres ( name@domin.com ) Purpose is to use this user to authenticate with a login form with passthrough in a WAF rule. When i try to authenticate nothing happens, when i authenticate with a username…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Regla de Enrutamiento Estatico

    Roman Laboreo
    Roman Laboreo
    HOla! tengo un problema y a ver si alguien le ha pasado lo mismo y como puedo solucionarlo. Tengo un DC con DNS "pepito.local" donde tengo un servidor Web publicado al exterior por el dns https://CRM.pepito.com . En la zona LOCAL tengo creada…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • MAC-binding on captive portal authentication mechanism

    shahed alosta
    shahed alosta
    I have configured a captive portal for users authentication, for some purposes i have to bind each user with a specific MAC address, can any one help me Best regards
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Firewall not collecting AD Users

    Stuart Gay
    Stuart Gay
    So I have an XG firewall that is Authenticated with our 2 local AD Servers and was looking for some assistance with the below. 1. I did a migration to 2 new 2019 DCs last year and even though we kept the IPs the same, the names changed. Now for some…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Import Group Wizard hangs

    TrupiD
    TrupiD
    Hi, there is already discussion from 4 years ago (+) Import Group Wizard hangs at "Select AD groups to import" - Discussions - Sophos Firewall - Sophos Community that got solved. I have this exact problem also today on an XG 230 Appliance that…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Authentication

    Stuart James
    Stuart James
    I understand that using Kerberos is the new recommendation from Sophos to replace STAS so that nothing needs to be installed/configured on the DC's themselves. I've followed this document: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SATC: Syntax of Option SatcExcludedUsers

    IT BLD
    IT BLD
    Hello Community, I configured some Terminalservers with Intercept X and SATC (Sophos Authentication for Thin client) and User Accounts are recognized and can be used in XGS3300 Firewall rules. So far so good! Now I wish to exclude some User Accounts…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGs MFA authentication with push notifications

    Ignas Butrimas
    Ignas Butrimas
    Hello, maybe are some way to setup MFA auth with Azure AD MFA with push notifications? I mean when connect to Sophos XGs (User portal, Admin portal, VPN) in your phone pop-up window in you MS Authenticator app in the phone and you need only to allow…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Captive Portal

    Derreck+254
    Derreck+254
    Hello. My client wants to tweak the behavior of his organization's captive portal. Currently, some devices after gaining access to the Wi-Fi aren't being redirected to the captive portal page. I performed a reboot of the firewall and all users were…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Authenticator App Not In Play Store

    Charlie Wirth
    Charlie Wirth
    I cannot find the Sophos Authenticator app in the Android Play Store. It was there a couple months ago. Where can I find this app to install it on a cell phone?
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG fails to join domain 18.5.5

    NTW Infrastructure
    NTW Infrastructure
    Hi all We are having trouble with a test instance of XG 18.5.5 in which we can not get it to join our domain. We are running some 18.5.1 devices which did not have any issues with joining a domain but 18.5.5 just does not play ball. We get the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • default admin MFA QR code

    Bob Unangst
    Bob Unangst
    How do I generate a new QR Code for the default admin account? New phone so had to reload authenticator and lost existing devices. I have access to the web interface using another admini account but cannot seem to locate a way to generate a new QR code…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Network Agent Android

    Andreas Kossmann1
    Andreas Kossmann1
    Hi, i have a question. I have a Sophos Firewall at home. I have rules and Web Policys for special users, so i had installed the Sophos Network Agent on my smartphone. This is some time ago. Now i have a new rule. I need on other Android devices…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can you change all user settings at once?

    Don Osi
    Don Osi
    I am trying to change all users' session setting to only 2 can i perform this process all at once or do it individually?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • sophos XG retaining authentication details on an existing ip address.log on to captive portal

    Don Osi
    Don Osi
    sophos XG retaining authentication details on an existing ip address.log on to captive portal If i log in for the first time and after i get back into the office for the second day and i am giving an IP address it uses the existing authentication details…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD SSO and Kerberos

    balletbob
    balletbob
    HI, I'm trying to get the Sophos XG appliances (SFOS 19.5) talking over Kerberos instead of NTLM. I can't see that the appliance has domain joined - no computer object. There are no SPN records created The appliances FQDN are different…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD SSO for Web Surfing

    Bepo
    Bepo
    Hello, we use a XGS116w in one of our branch offices running on firmware: 19.0.1 with SD-WAN. We deployed a firewall rule through Sophos Central for Web Surfing (LAN-Zone to WAN-Zone) with different Web Policies. All is working fine. Now we…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to identify IPv6 users

    cmezza
    cmezza
    I currently can identify users & machines in IPv4 with a mix of STAS (Windows AD) and 'Clientless users' (matching IPs with DHCP reservations). Now, in a dual stack, IPv6 addressing is done via Router Advertisement from the XG appliance. In this configuration…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS - STA Collector shows no Sophos Firewall IP address..

    Shameer Abdurahman
    Shameer Abdurahman
    I have 2 DC in my domain, and I installed STAS Suite (Agent and Collector) in one of the DC. The issue is STA Collector not showing Sophos Firewall IP address on Sophos Appliance, It appears some often and disappear when I restart the STAS. I tried all…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Captive portal

    Anesu Dangarembwa
    Anesu Dangarembwa
    Hi l have a XG 310 RUNNING V18.54. We have a captive portal issue .. when users try to access the captive portal link with the IP address , its showing the attached error
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Windows Ad/Domain password expired

    Simplified Sam
    Simplified Sam
    Hello, what option does a User who is completly working from remote, to change his AD/Windows Password? (the credentials should be write back to the machine, so all Apps like outlook and next login has the new password.) Or do Admins now days set…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to delete weirdly named users in FW XG

    BOVAY Louis
    BOVAY Louis
    Hey, Yesterday I asked here why I couldn't delete a user : (+) Can't delete user in FW XG - Discussions - Sophos Firewall - Sophos Community I'm here again for the same problem (deleting a user) but it's not the same scenario: for exemple :…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't delete user in FW XG

    BOVAY Louis
    BOVAY Louis
    I got this error when trying to delete a user : Couldn't delete user. A firewall rule, VPN connection, web policy rule, or SSL/TLS inspection rule exists for this user. When looking at applog.log and csc.log I got : Jan 17 13:10:22Z apiInterface…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Microsoft 365 users migration for SSLVPN authentication

    Madhusudhana Y1
    Madhusudhana Y1
    I have xgs116 appliance and microsoft365 licenses. I would llike to config sslvpn ; with micrososft 365 license authentication to access on premise network. Please help to config
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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